[ICANN-CSC] February 2021 IANA Naming Function Performance Report

[Lars-Johan Liman]

Selina,

Thank you! Good job this month too!

I note that there seems to have been only a single lapse, and that the
PTI's performance seems to have been impeded by the remote party. We
have seen this on few occations in the past, and I thought we had "fixed
the problemm" by adjusting all the metrics that involved transactions
for which you are not responsible, but I realise now that we didn't get
them all.

The over-arching SLEs that span over multiple transactions involving
both parties is a somewhat complicated field (e.g., total time of
(re-)delegation). I'm open to revisiting them if you (the PTI) feel that
they create unfair limitations for you.

				Best regards,
				  /Liman

icann-csc at icann.org 2021-03-10 19:39 [+0000]:
> Dear CSC,

> Please find attached the IANA Naming Function Performance report for
> February 2021. During the month of February, we met 98.4% of the SLA
> thresholds.

> We look forward to answering any questions you may have about the report.

> Kind regards,

> Selina Harrington
> Lead IANA Services Specialist