[ICANN-CSC] Emergency Response

[Lars-Johan Liman]

Thanks, Kim, for the information.

I share Brett's sentiment that you seem to have followed procedure
without undue delay, so at this stage in the process I see no cause for
concern.

I guess someone will eventually produce a report of what actually
happened that originally caused the "outage". That would make an
interesting read for us DNS nerds, and possibly good input to others to
help them avoid the same problem.

				Best regards,
				  /Liman

icann-csc at icann.org 2022-03-09 16:44 [+0000]:
> Dear colleagues,

> I wanted to provide you some insight into an issue with .fj, that the
> operators have summarized at
> https://www.domains.fj/index.php/announcements/3/.fj-Domains-Outage.html
> and has been re-reported at
> https://domainincite.com/27628-dnssec-claims-another-victim-as-entire-tld-disappears

> Of particular interest to us is the implication that this request had
> to wait for our normal business hours to be processed.

> We operate a 24x7 emergency line, and it was used in this instance.
> The .fj manager called this number at approximately 3am our local
> time, and our team started processing their ticket just a few minutes
> after that. There wasn’t any delay caused by a need to wait for our
> regular working hours.

> Please let us know if you have any questions.

> kim
> --
> Kim Davies
> VP, IANA Services, ICANN
> President, PTI
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