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<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Agenda<o:p><br>
</o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Customer Standing Committee meeting<o:p><br>
</o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">November 8, 2016
<o:p><br>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Room MR 1.03<o:p><br>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">AC Room:
</span><u><span style="font-size:11.0pt;font-family:Calibri"><a href="https://participate.icann.org/hyd57-MR103">https://participate.icann.org/hyd57-MR103</a><o:p><br>
</o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">8:30-10:30 IST / 15:00-17:00 UTC<o:p><br>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">1.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Welcome and Introduction<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">2.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Overview of SLE<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">3.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Beta of PTI Dashboard<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">4.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Monthly Performance Reporting Format
<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">5.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Items from Previous Meeting<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">a.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Determination of member terms (2 or 3 years)<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">b.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Assessment of resources available from PTI, ICANN e.g. support, developer<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">6.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Forward Work Planning<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">7.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Other Business<o:p><br>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:102.0pt;text-indent:-84.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri"><span style="mso-list:Ignore">8.<span style="font:7.0pt 'Times New Roman'">
</span></span></span><![endif]><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri">Adjournment<o:p><br>
</o:p></span></p>
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