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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Dear Customer Standing Committee,</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Please find the meeting recordings and notes below. A more detailed version of notes and a copy of the chat is attached. </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Adobe Connect Recording</span></b><o:p></o:p></p><p class=MsoNormal><a href="https://participate.icann.org/p8k196cyu5h/"><span style='font-size:11.0pt;font-family:Calibri'>https://participate.icann.org/p8k196cyu5h/</span></a><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Audio Recording<o:p></o:p></span></b></p><p class=MsoNormal><a href="http://audio.icann.org/stewardship-transition/csc-iana-21nov16-en.mp3"><span style='font-size:11.0pt;font-family:Calibri'>http://audio.icann.org/stewardship-transition/csc-iana-21nov16-en.mp3</span></a><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>----------</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Customer Standing Committee (CSC) Meeting 3</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>21 November 2016 @ 22:00-23:00 UTC</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Notes<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></b></p><p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:Calibri'>Action Items:<o:p></o:p></span></i></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>1. Elise: Confirm that program can do. need to confirm if the exceptions will be interleved as proposed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>2. Action PTI staff: include Glossary of Terms in first report. Terms to be used from DT-A<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>3. Trang: include commentary section in CSC Findings template (Jay and Kal comments).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>To send out to membership CSC 21 November (completed)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>4. Trang to check IANA Function Agreement on changes SLEs.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>5. Secretariat: Doodle poll next meetings: End November, mid December<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:Calibri'>Decisions:<o:p></o:p></span></i></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>1. Distinguish between the two reports going forward:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>PTI report and CSC report.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Description: <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>• PTI report is the monthly report the CSC will RECEIVE form PTI re performance <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>• CSC Report is the monthly CSC report for the community. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>2. Include Glossary of terms in Reports. Glossary of DT-A (CWG-Accountability SLE group) could be used.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>3. PTI should not put in resources that CSC knows and indicated will change.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>4. Distribution of Final Monthly Performance Report<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>All TLD managers, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>regional Organsiations<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>SO/AC chairs<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>All CSC members<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Recipient in ICANN<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Webpage and should go in pair with PTI report<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>----------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Ria<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:4.0pt;color:gray'>_______________________________________________________________________________________________</span><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:Calibri;color:#2E5C78'>Ria Otanes</span></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:Calibri;color:#7F7F7F'>Secretariat Operations Coordinator<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>I</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>nternet</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'> </span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>C</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>orporation for </span></i></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>A</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>ssigned</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'> </span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>ames</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'> <i>and</i> </span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>umbers</span></i></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><i><span style='font-size:9.0pt;font-family:Calibri;color:#A2A3A2'>Washington, DC Office</span></i></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Office </span><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>+1 (202) 249-7540 </span><span style='font-size:8.0pt;font-family:Calibri;color:black'>| </span><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Cell<b> </b></span><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>+1 (202) 679-5185<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Email</span><span style='font-size:11.0pt;font-family:Calibri;color:black'> </span><b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>maria.otanes@icann.org<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Skype</span><span style='font-size:10.0pt;font-family:Calibri;color:#7BA2DB'> </span><b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>maria.otanes.icann</span></b><span style='font-size:10.0pt;font-family:"Times New Roman";color:#7BA2DB'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:Calibri;color:black'><img border=0 width=63 height=51 id="_x0000_i1025" src="cid:image001.png@01D2448E.8D69ED60" alt="id:image001.png@01D22484.274B6060"></span><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p> </o:p></span></p></div></body></html>