<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">
<div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
Dear Names SLE Working Group members:</div>
<div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<br>
</div>
<div style="color: rgb(0, 0, 0);"><font face="Calibri,sans-serif" style="font-size: 14px;">The final </font><span style="text-align: center;">SLE Working Group Report on Service Level </span><span style="text-align: center;">Expectation</span><span style="text-align: center;"> </span><span style="text-align: center;">for
IANA Root Zone </span><span style="text-align: center;">Management (</span><a href="https://community.icann.org/display/gnsocwgdtstwrdshp/DT-A+Service+Levels+Expectations?preview=/52891144/62390722/Clean%20-%20IANA%20Service%20Level%20Expectations%20-%20AGREED%20WITH%20SLA%20PROPOSALS%2008Aug16.pdf" style="font-family: Calibri, sans-serif; font-size: 14px;">https://community.icann.org/display/gnsocwgdtstwrdshp/DT-A+Service+Levels+Expectations?preview=/52891144/62390722/Clean%20-%20IANA%20Service%20Level%20Expectations%20-%20AGREED%20WITH%20SLA%20PROPOSALS%2008Aug16.pdf</a>)
contained a table listing metrics and expected threshold measurements. The document also provided definitions for the various headers in the table. One of the table headers is Type and the document provided the following definition:</div>
<div style="color: rgb(0, 0, 0);"><br>
</div>
<div style="color: rgb(0, 0, 0);">Type: <span style="text-align: center;">Whether the target specified is a minimum target (compliance must be less than </span><span style="text-align: center;">the</span><span style="text-align: center;"> </span><span style="text-align: center;">target)
or a maximum target (compliance must not be more than the </span><span style="text-align: center;">target)</span></div>
<div style="color: rgb(0, 0, 0);"><span style="text-align: center;"><br>
</span></div>
<div style="color: rgb(0, 0, 0);">During the drafting of the IANA Naming Function Contract (<a href="https://www.icann.org/iana_pti_docs/151-iana-naming-function-contract-v-30sep16">https://www.icann.org/iana_pti_docs/151-iana-naming-function-contract-v-30sep16</a>),
a minor edit was made for clarity.</div>
<div style="color: rgb(0, 0, 0);"><br>
</div>
<div>Type: <span style="text-align: center;">Whether the target specified is a minimum target (compliance must
<font color="#ff0000">not </font>be less than </span><span style="color: rgb(0, 0, 0); text-align: center;">the</span><span style="color: rgb(0, 0, 0); text-align: center;"> </span><span style="color: rgb(0, 0, 0); text-align: center;">target) or a maximum
target (compliance must not be more than the </span><span style="color: rgb(0, 0, 0); text-align: center;">target)</span></div>
<div style="color: rgb(0, 0, 0);"><br>
</div>
<div><font face="Calibri,sans-serif">On Monday, 28 November, the Customer Standing Committee (CSC) had its fourth meeting and agreed to use the definition contained in the IANA Naming Function Contract moving forward, including in the glossary of the monthly
PTI performance report and dashboards. The committee asked that we reach out to the Working Group to inquire about updating the final SLE Working Group Report to reflect the definition contained in the IANA Naming Function Contract. The reason for the request
is to ensure that all documents are consistent. I have included the CSC in the cc line of this email so that your response to the request can go directly to the CSC members and liaisons.</font></div>
<div><font face="Calibri,sans-serif"><br>
</font></div>
<div><font face="Calibri,sans-serif">Best,</font></div>
<div><font face="Calibri,sans-serif"><br>
</font></div>
<div><font face="Calibri,sans-serif">Trang</font></div>
<div><font face="Calibri,sans-serif"><br>
</font></div>
<div><font face="Calibri,sans-serif"><br>
</font></div>
<div style="color: rgb(0, 0, 0);"><span style="font-family: Calibri, sans-serif; font-size: 14px;"><br>
</span></div>
<div style="color: rgb(0, 0, 0);"><span style="font-family: Calibri, sans-serif; font-size: 14px;"><br>
</span></div>
<div style="color: rgb(0, 0, 0);"><span style="font-family: Calibri, sans-serif; font-size: 14px;"><br>
</span></div>
<div style="color: rgb(0, 0, 0);"><span style="font-family: Calibri, sans-serif; font-size: 14px;"> </span></div>
<div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<br>
</div>
<div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<br>
</div>
<div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<br>
</div>
</body>
</html>