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--></style></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Dear Customer Standing Committee,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>&nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Please find the meeting recordings and action items below. The action items, agenda, notes, and a copy of the chat are attached.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>&nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>----------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>&nbsp;<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Adobe Connect Recording</span></b><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><a href="https://participate.icann.org/p3lqi7t8yc7/?OWASP_CSRFTOKEN=90b354898e60063bc21d2fef5542ac17a6a1bf4a878a46a02b4d70f4fe1760b8">https://participate.icann.org/p3lqi7t8yc7/</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>&nbsp;<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Audio Recording</span></b><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><a href="http://mailer.samanage.com/wf/click?upn=NrFWbrBstcrPWP369qgbqitBW9hf9jLWFnM0aJY07td9Ht1oEUz4FX3L2WZTkfeOO4PUsJ0-2FSl2WcbLiKEy7XZ0c1iM-2BD8V7kxwX1WnEgaA-3D_cnBBvye119SQwWyIMEaVVOAFDz7p2TLnwOE2zR-2FqvxrRj4wpvdjsh-2FI1xl39Ve5pitWJFf6SbomQB6h2D3-2BE8dv8a-2FnICYFYqApTYS88ZAZkLeP71rqvLe3VGX4pmS4wuzfjoaDuKR-2FIx50J2AzS9fT13nuRsKKZvoT9qCFuQ5XmAY6temw2shf2pT59XmL01TeD7u3zCHbzyiTpXht00HZWHuS16YPRP3wX4w8xMNc-2Bm5Yb2bdwyFpGSfLHTbQOK2EuElUP7DybozpOzANaJDRFRNetAr1ps-2FRFgo4f1l8Ih6P7rk1icqBS-2Fl3P-2Bhu1p-2B0Vhh83cH6Nz27xWa-2FQomy0mwpMBlofy9t0g-2FJMYPbKBX33qtpOXbq440SuzCJfT5Mq7v8SwCDzyORvrtTOi82KMENWTtgvVWzD09ntraOT-2BMA1uz81ZY18tnEGUtaBbFGd5rFVSM-2BZQfsMW7-2F-2B-2BPRi60TS4FawxoPoS27sN2J5V68CfEeVGHDekc2QnAOf">http://audio.icann.org/stewardship-transition/csc-iana-16jan17-en.mp3</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>&nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>----------<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Customer Standing Committee (CSC) Meeting 6</span></b><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>16 January 2017 @ 20:00-21:00 UTC<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'>Action items<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action&nbsp;062017-01 Staff&nbsp;to&nbsp;include&nbsp;distribution list&nbsp;on CSC website and note that if group want to receive CSC report contact staff<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-02:&nbsp;Elise G: Check whether to&nbsp;include&nbsp;average&nbsp;time in&nbsp;narrative&nbsp;of report (by 6&nbsp;February).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-03 Elise G: Provide clarification on required scope of adjustment needed to adjust manner how checks are done to date by February or March&nbsp;meeting. Action 062017-02 temporary&nbsp;measure&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;overall&nbsp;package.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-04 Elise G:&nbsp;Will check&nbsp;if&nbsp;there&nbsp;is&nbsp;better&nbsp;way&nbsp;to&nbsp;perform&nbsp;the&nbsp;test under discussion and report back.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062016-05&nbsp;Elise G: include&nbsp;word&nbsp;&#8220;previously&#8221; in text to read: The&nbsp;CSC&nbsp;has&nbsp;previously recommended&nbsp;that the 3&nbsp;minutes&nbsp;limit will be&nbsp;revised.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-06: Trang:&nbsp;discussion on 3.1 and&nbsp;3.2&nbsp;will&nbsp;be&nbsp;included Refer&nbsp;with sentence to&nbsp;PTI&nbsp;report&nbsp;+&nbsp;&nbsp;reference&nbsp;to&nbsp;timing&nbsp;&nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062016-07: Staff (Maria) to launch CSC-Announce list on website in conjunction with distribution overview  (Action 062017- 01)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062016-08: Staff to build repository&nbsp;of&nbsp;action&nbsp;items&nbsp;(open&nbsp;and&nbsp;closed). Present first outline at February meeting.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-09. Staff (Bart) to circulate internal procedures by 20 January 2017. To be discussed at February meeting<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-10: Byron / Staff include survey discussion on February meeting for more&nbsp;fulsome discussion. &nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-11: Byron/Staff to include discussion on Complaint and Remediation on February agenda.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action&nbsp;2062017-12 Staff (Bart):&nbsp;Provide basic&nbsp;presentation frame&nbsp;for&nbsp;public&nbsp;meeting in Copenhagen. Should be&nbsp;available&nbsp;at February meeting.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Action 062017-13.&nbsp;Staff (Maria) circulate&nbsp;draft&nbsp;of&nbsp;calendar of meetings. Members and liaisons to review proposed schedule. To be discussed and agreed at the February meeting.<b> <o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>----------</span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'>Ria<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:4.0pt;color:gray'>_______________________________________________________________________________________________</span><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:Calibri;color:#2E5C78'>Ria Otanes</span></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:Calibri;color:#7F7F7F'>Secretariat Operations Coordinator<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>I</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>nternet</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>&nbsp;</span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>C</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>orporation for&nbsp;</span></i></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>A</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>ssigned</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>&nbsp;</span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>ames</span></i></b><b><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'> <i>and</i>&nbsp;</span></b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;font-family:Calibri;color:#A2A3A2'>umbers</span></i></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><i><span style='font-size:9.0pt;font-family:Calibri;color:#A2A3A2'>Washington, DC Office</span></i></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Office&nbsp;</span><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>+1 (202) 249-7540 </span><span style='font-size:8.0pt;font-family:Calibri;color:black'>|&nbsp;</span><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Cell<b>&nbsp;</b></span><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>+1 (202) 679-5185<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Email</span><span style='font-size:11.0pt;font-family:Calibri;color:black'> </span><b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>maria.otanes@icann.org<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:Calibri;color:#7F807F'>Skype</span><span style='font-size:10.0pt;font-family:Calibri;color:#7BA2DB'> </span><b><span style='font-size:9.0pt;font-family:Calibri;color:#2E5C78'>maria.otanes.icann</span></b><span style='font-size:10.0pt;font-family:"Times New Roman";color:#7BA2DB'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:Calibri;color:black'><img border=0 width=63 height=51 id="_x0000_i1025" src="cid:image001.png@01D271D2.D795DF40"></span><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:Calibri'><o:p>&nbsp;</o:p></span></p></div></body></html>