<div dir="ltr">Thanks for this Elise<div>Is it ok if I share this outside the CSC-particularly a few people that have asked for some of the changes on the roadmap?<br><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Feb 9, 2017 at 2:23 PM, Elise Gerich <span dir="ltr"><<a href="mailto:elise.gerich@iana.org" target="_blank">elise.gerich@iana.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_-1126847956636243978WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Hi,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">No apology needed, Kal. We have an Elaine and two people named Elise on this list so it is easy to have auto-correct take over.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">In response to the comments from Kal, Elaine, and Jay, attached is the highlevel development roadmap that we have for 2017. We are still adjusting the timelines and scoping the phases of the projects. This roadmap has not yet factored in some of the enhancements that the CSC has suggested and for which we would like to better understand the feature requests.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Talk to you all next week.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"> --Elise<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri;color:black">Elise Gerich <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">President | PTI<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">12025 Waterfront Drive | Suite 300<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Los Angeles, CA 90094<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><a href="tel:(310)%20463-1108" value="+13104631108" target="_blank">+1-310-463-1108</a><u></u><u></u></span></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-family:Calibri;color:black">From: </span></b><span style="font-family:Calibri;color:black">"Feher, Kal" <<a href="mailto:Kalman.Feher@neustar.biz" target="_blank">Kalman.Feher@neustar.biz</a>><br><b>Date: </b>Thursday, February 9, 2017 at 10:36 AM<br><b>To: </b>Elaine Pruis <elaine@donuts.email><span class=""><br><b>Cc: </b>Elise Gerich <<a href="mailto:elise.gerich@iana.org" target="_blank">elise.gerich@iana.org</a>>, Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>>, "<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>><br></span><b>Subject: </b>[Ext] Re: [ICANN-CSC] AGENDA CSC Meeting 7, 15 February 2017 at 20:00-21:30 UTC<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div><div><span class=""><div><p class="MsoNormal" style="margin-left:.5in">A quick apology, I meant to address my response to Elise but had just replied to Elaine on another topic. Sorry.<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">In my defence I'm currently in Virginia and heavily jet lagged. It's like I'm emailing from the past.<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">I think we'd love to see the roadmap initially, regardless of its current state. I also understand if timelines are still in flux. For me personally, right now the timeline is less important than the items that make up the roadmap and the reasoning behind those items.<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div></span><div><div><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;font-family:Arial;color:#262626">Kal Feher</span></b><u></u><u></u></p></div><div><span class=""><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;font-family:Arial;color:#068658">Neustar Inc. / </span></b><span style="font-size:9.0pt;font-family:Arial;color:#7d7d7d">Enterprise Architect<br>Level 8, 10 Queens Road, Melbourne, Australia VIC 3004</span><span style="font-size:11.0pt"><u></u><u></u></span></p></span><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;font-family:Arial;color:#068658">Office</span></b><b><span style="font-size:9.0pt;font-family:Arial;color:#333333"> </span></b><span 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style="font-size:8.0pt;font-family:Calibri;color:gray"><hr size="1" width="100%" noshade style="color:#969696" align="left"></span></div></div></div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:8.5pt;font-family:Arial;color:#7d7d7d">The information contained in this e-mail message is intended only for the use of the recipient(s) named above and may contain confidential and/or privileged information. If you are not the intended recipient you have received this e-mail message in error and any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately and delete the original message.</span><span style="font-size:11.0pt"><u></u><u></u></span></p></span></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div></div></div><span class=""><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">From: </span></b><span style="font-size:11.0pt;font-family:Calibri;color:black">Elaine Pruis <<a href="mailto:elaine@donuts.email" target="_blank">elaine@donuts.email</a>><br><b>Date: </b>Thursday, 9 February 2017 at 13:10<br><b>To: </b>Kal Feher <<a href="mailto:kalman.feher@neustar.biz" target="_blank">kalman.feher@neustar.biz</a>><br><b>Cc: </b>Elise Gerich <<a href="mailto:elise.gerich@iana.org" target="_blank">elise.gerich@iana.org</a>>, Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>>, "<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>><br><b>Subject: </b>Re: [ICANN-CSC] AGENDA CSC Meeting 7, 15 February 2017 at 20:00-21:30 UTC<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div></span><div><div><span class=""><div><p class="MsoNormal" style="margin-left:.5in">Yes, I agree with Kal, <u></u><u></u></p><div><p class="MsoNormal" style="margin-left:.5in">Let's start with the the material Elise referenced back in December when we first raised the topic.<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div></div></span><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p><div><span class=""><p class="MsoNormal" style="margin-left:.5in">On Thu, Feb 9, 2017 at 10:08 AM, Feher, Kal <<a href="mailto:Kalman.Feher@neustar.biz" target="_blank">Kalman.Feher@neustar.biz</a>> wrote:<u></u><u></u></p></span><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><span class=""><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black">Hi Elaine, I think it might be worth doing both. <u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black">1. Reviewing the current roadmap. We all understand that it exists now without CSC feedback, but I still see value in reviewing it. I think I would benefit from learning what PTI considers important. You folks are the ones that have to live with the systems day to day. It's the best place to start in my opinion.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black">2. Discussing features or optimisations that our communities find important. <u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u> <u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black">My personal opinion is that we start with the current roadmap. I'm sure I'll be more informed from that and will be able to provide much more sensible suggestions to PTI as a result.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u> <u></u></span></p></div></span><div><div><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;font-family:Arial;color:#262626">Kal Feher</span></b><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p></div><div><span class=""><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;font-family:Arial;color:#068658">Neustar Inc. / </span></b><span style="font-size:9.0pt;font-family:Arial;color:#7d7d7d">Enterprise Architect<br>Level 8, 10 Queens Road, Melbourne, Australia VIC 3004</span><span style="font-size:11.0pt;color:black"><u></u><u></u></span></p></span><p class="MsoNormal" style="margin-left:.5in"><b><span 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If you have received this communication in error, please notify us immediately and delete the original message.</span><span style="font-size:11.0pt;color:black"><u></u><u></u></span></p></div></div></div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u> <u></u></span></p></div></div></div><div><div class="h5"><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u> <u></u></span></p></div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">From: </span></b><span style="font-size:11.0pt;font-family:Calibri;color:black">Elise Gerich <<a href="mailto:elise.gerich@iana.org" target="_blank">elise.gerich@iana.org</a>><br><b>Date: </b>Thursday, 9 February 2017 at 12:29<br><b>To: </b>Kal Feher <<a href="mailto:kalman.feher@neustar.biz" target="_blank">kalman.feher@neustar.biz</a>>, Elaine Pruis <<a href="mailto:elaine@donuts.email" target="_blank">elaine@donuts.email</a>>, Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>> <u></u><u></u></span></p><div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black"><br><b>Cc: </b>"<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>><br><b>Subject: </b>Re: [ICANN-CSC] AGENDA CSC Meeting 7, 15 February 2017 at 20:00-21:30 UTC<u></u><u></u></span></p></div></div></div></div></div><div><div><div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u> <u></u></span></p></div><div><div><div><div><div class="h5"><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Kal and Elaine,</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black">As we (PTI) have been evaluating the asks from the CSC, such as changes in measuring activities by business days vs calendar days; in measuring technical checks; etc, it has become clear that we are unclear on exactly what the CSC wants. Would it be possible to dedicate some time to either the upcoming meeting or the face-to-face meeting in Copenhagen to reviewing the list of features that the CSC has requested and confirm the requirements of those requests? </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.5pt;font-family:Calibri;color:black">--Elise</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-family:Calibri;color:black">From: </span></b><span style="font-family:Calibri;color:black"><<a href="mailto:icann-csc-bounces@icann.org" target="_blank">icann-csc-bounces@icann.org</a>> on behalf of "Feher, Kal" <<a href="mailto:Kalman.Feher@neustar.biz" target="_blank">Kalman.Feher@neustar.biz</a>><br><b>Date: </b>Thursday, February 9, 2017 at 8:26 AM<br><b>To: </b>Elaine Pruis <<a href="mailto:elaine@donuts.email" target="_blank">elaine@donuts.email</a>>, Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>><br><b>Cc: </b>"<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>><br><b>Subject: </b>Re: [ICANN-CSC] AGENDA CSC Meeting 7, 15 February 2017 at 20:00-21:30 UTC</span><span style="color:black"><u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p></div><div><div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black">Agree, I would also like to see the dev roadmap added to the agenda.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p></div><div><div><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:9.0pt;font-family:Arial;color:#262626">Kal Feher</span></b><span style="color:black"><u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;color:black"> </span><span style="color:black"><u></u><u></u></span></p></div></div></div></div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p></div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">From: </span></b><span style="font-size:11.0pt;font-family:Calibri;color:black"><<a href="mailto:icann-csc-bounces@icann.org" target="_blank">icann-csc-bounces@icann.org</a>> on behalf of Elaine Pruis <<a href="mailto:elaine@donuts.email" target="_blank">elaine@donuts.email</a>><br><b>Date: </b>Wednesday, 8 February 2017 at 17:51<br><b>To: </b>Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>><br><b>Cc: </b>"<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a>><br><b>Subject: </b>Re: [ICANN-CSC] AGENDA CSC Meeting 7, 15 February 2017 at 20:00-21:30 UTC</span><span style="color:black"><u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p></div></div></div><div><div><div><div class="h5"><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black">HI, we've been expecting the PTI to provide information on their development roadmap for improving the interface etc. <u></u><u></u></span></p><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black">It didn't make the Jan meeting agenda because of a full scheduled, but it was agreed to be on the Feb schedule. <br>I don't see it?<u></u><u></u></span></p></div></div></div></div><div><div><div class="h5"><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black">On Wed, Feb 8, 2017 at 2:14 PM, Maria Otanes <<a href="mailto:maria.otanes@icann.org" target="_blank">maria.otanes@icann.org</a>> wrote:<u></u><u></u></span></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"><div><div><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Dear CSC,</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Below and attached, please find the agenda for next week’s call scheduled for <b>15 February 2017 at 20:00-21:30 UTC</b>.</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">I’ve also included docs/PDFs of the items we will be discussing on the call. Attachments include:</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Agenda</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Item 2 - CSC Report on PTI performance December 2016</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Item 5 - Draft CSC Schedule for 2017 (PTI reports, CSC regular meetings, ICANN meeting dates) – no comments received, but will be discussed next call</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Item 7 – Draft ICANN58 Copenhagen Schedule – with suggested leads</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Item 9a – Internal Guideline Strawman Version 1 – with all redlines included</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="m_-1126847956636243978m-5019426108395924029m-1935159164859065804msolistparagraph" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">·</span><span style="font-size:7.0pt;font-family:Calibri;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Item 9b – Internal Guideline Strawman Version 2 – updated based on comments received</span><span style="font-size:10.5pt;font-family:Calibri;color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Please let me know if you have any questions or comments. Thank you and looking forward to our call next week.</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Best,</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Ria</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">------------------------------<wbr>------------------------------<wbr>-------------</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Customer Standing Committee (CSC) Meeting 7</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">15 February 2017 @ 20:00 – 21:30 UTC </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Draft Agenda</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">1.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Welcome and Introduction</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">2.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Feedback on December Report</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:135.6pt"><span style="font-size:11.0pt;font-family:Calibri;color:black">a)</span><span style="font-size:7.0pt;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Content</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:135.6pt"><span style="font-size:11.0pt;font-family:Calibri;color:black">b)</span><span style="font-size:7.0pt;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Distribution</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">3.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Review of Performance Report for January</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">4.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Update on Status of Action Items from Last Meeting (Status highlighted)</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-01 Staff to include distribution list on CSC website and note that if group want to receive CSC report contact staff <span style="background:yellow">(Completed)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-02: Elise G: Check whether to include average time in narrative of report (by 6 February). <span style="background:yellow">(Ongoing – need for clarification)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-03 Elise G: Provide clarification on required scope of adjustment needed to adjust manner how checks are done to date by February or March meeting. Action 062017-02 temporary measure as part of <wbr>the overall package. <span style="background:yellow">(Ongoing – need for clarification)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-04 Elise G: Will check if there is better way <wbr>to perform the test under discussion and report back. <span style="background:yellow">(Ongoing – need for clarification)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062016-05 Elise G: include word “previously” in text to read: The CSC has previously recommended that the 3 minutes limit will be revised. <span style="background:yellow">(Ongoing)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-06: Trang: discussion on 3.1 and 3.2 will be included Refer with sentence to PTI report + reference to <wbr>timing <span style="background:yellow">(Completed)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062016-07: Staff (Maria) to launch CSC-Announce list on website in conjunction with distribution overview (Action 062017- 01) <span style="background:yellow">(Completed)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062016-08: Staff to build repository of action items (<wbr>open and closed). Present first outline at February meeting. <span style="background:yellow">(Ongoing)</span> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-09. Staff (Bart) to circulate internal procedures by 20 January 2017. To be discussed at February meeting <span style="background:yellow">(Completed, added to agenda)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-10: Byron / Staff include survey discussion on February meeting for more fulsome discussion. <span style="background:yellow">(Included)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-11: Byron/Staff to include discussion on Complaint and Remediation on February agenda. <span style="background:yellow">(Deferred to F2F meeting)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 2062017-12 Staff (Bart): Provide basic presentation frame for public meeting in Copenhagen. Should be available at February meeting. <span style="background:yellow">(Completed)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black">Action 062017-13. Staff (Maria) circulate draft of calendar of meetings. Members and liaisons to review proposed schedule. To be discussed and agreed at the February meeting. <span style="background:yellow">(Completed)</span></span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">5.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Schedule of Meetings in 2017</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">6.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Terms of Liaisons</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">7.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Copenhagen Meeting</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:135.6pt"><span style="font-size:11.0pt;font-family:Calibri;color:black">a)</span><span style="font-size:7.0pt;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Meeting schedule and assignment of reps</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><table class="m_-1126847956636243978MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="623" style="width:467.5pt;margin-left:71.0pt;border-collapse:collapse"><tbody><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-bottom:solid #666666 1.5pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">Meeting</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:solid #999999 1.0pt;border-left:none;border-bottom:solid #666666 1.5pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">Date</span></b><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:solid #999999 1.0pt;border-left:none;border-bottom:solid #666666 1.5pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">Lead (suggestions)</span></b><u></u><u></u></p></td></tr><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">CSC – GNSO Council</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Sunday, March 12</span><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Elaine and Jay</span><u></u><u></u></p></td></tr><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">CSC F2F Meeting 8</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Monday, March 13</span><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Byron</span><u></u><u></u></p></td></tr><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">ccNSO Presentation</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Tuesday, March 14</span><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Byron and Jay</span><u></u><u></u></p></td></tr><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">CSC – GAC Briefing</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Tuesday, March 14</span><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Byron and Elise, or Kal and Elaine</span><u></u><u></u></p></td></tr><tr><td width="220" valign="top" style="width:165.2pt;border:solid #999999 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri">CSC – Board</span></b><u></u><u></u></p></td><td width="187" valign="top" style="width:140.55pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">TBD</span><u></u><u></u></p></td><td width="216" valign="top" style="width:161.75pt;border-top:none;border-left:none;border-bottom:solid #999999 1.0pt;border-right:solid #999999 1.0pt;padding:0in 5.4pt 0in 5.4pt"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Byron, Elaine, Kal</span><u></u><u></u></p></td></tr></tbody></table><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:135.6pt"><span style="font-size:11.0pt;font-family:Calibri;color:black">b)</span><span style="font-size:7.0pt;color:black"> </span><span style="font-size:11.0pt;font-family:Calibri;color:black">Slide deck/presentation (Bart and Allan – in progress)</span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">8.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Survey Discussion (continued)</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">9.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Internal Procedures</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">10.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Other Business</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">11.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Next Meeting</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.25in"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">12.</span></b><span style="font-size:7.0pt;color:black"> </span><b><span style="font-size:11.0pt;font-family:Calibri;color:black">Adjournment</span></b><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span lang="EN-CA" style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt;margin-left:1.0in"><span style="color:black"><br>______________________________<wbr>_________________<br>ICANN-CSC mailing list<br><a href="mailto:ICANN-CSC@icann.org" target="_blank">ICANN-CSC@icann.org</a><br><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__mm.icann.org_mailman_listinfo_icann-2Dcsc&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=gYUh1iujoieQi-Ty6m3x4u1ha0eMD1t99X0ObzeH1wU&s=UWxrFXrq2ZfL0-RFPas9Jkc6arYBco8gQahgPLC9Kvo&e=" target="_blank">https://mm.icann.org/mailman/<wbr>listinfo/icann-csc</a><u></u><u></u></span></p></blockquote></div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"><br><br clear="all"><u></u><u></u></span></p><div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p></div><p class="MsoNormal" style="margin-left:1.0in"><span style="color:black">-- <u></u><u></u></span></p></div></div><div><div><p class="MsoNormal" style="margin-bottom:12.0pt;margin-left:1.0in"><span style="color:black"> <u></u><u></u></span></p><div style="border-top:dotted #999999 1.0pt;border-left:none;border-bottom:dotted #999999 1.0pt;border-right:none;padding:6.0pt 0in 6.0pt 0in;margin-top:4.5pt;margin-bottom:4.5pt;min-width:960px;min-height:82px"><p class="MsoNormal" style="margin-left:1.0in;line-height:13.5pt"><span style="font-size:9.0pt;font-family:"Lucida Grande";color:#999999"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.donuts.domains&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=gYUh1iujoieQi-Ty6m3x4u1ha0eMD1t99X0ObzeH1wU&s=msbB_pEqqfQ136PnDVZBw3hxiTK_WMVY8OOxAlusq3U&e=" title="donuts.domains" target="_blank"><span style="text-decoration:none"><img border="0" 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style="color:#666666;text-decoration:none">Donuts Inc.</span></a></span></strong><br>10500 NE 8th Street, Suite 350, Bellevue Washington, 98004, U.S.A. | Telephone: <a href="tel:(509)%20899-3161" target="_blank">509.899.3161</a><br></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_DonutsInc&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=gYUh1iujoieQi-Ty6m3x4u1ha0eMD1t99X0ObzeH1wU&s=KKGhz3StdS_eo0IDDP3QZkuqBn-STkoEw81eIrK9s5E&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978m_-5019426108395924029_x005f_x0000_i1026" src="http://www.donuts.domains/images/social_twitter_box_white_512.png" alt="itter"></span></a><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_donutstlds&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=gYUh1iujoieQi-Ty6m3x4u1ha0eMD1t99X0ObzeH1wU&s=Ysfz3jbkM18Vw8yuFWGnv8FRGqdway0IlqWZO2se5JA&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978m_-5019426108395924029_x005f_x0000_i1027" src="http://www.donuts.domains/images/social_facebook_box_white_512.png" alt="cebook"></span></a><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.linkedin.com_company_donuts-2Dinc-2D&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=gYUh1iujoieQi-Ty6m3x4u1ha0eMD1t99X0ObzeH1wU&s=oJmQgi12IlgzOUmqZGUNRDX8TwtwG_kHASextl_wjRY&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978m_-5019426108395924029_x005f_x0000_i1028" src="http://www.donuts.domains/images/social_linkedin_box_white_512.png" alt="nked In"></span></a></span><span style="color:black"><u></u><u></u></span></p></div></div><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:13.5pt;font-family:Times;color:black"><br><br> </span><span style="color:black"><u></u><u></u></span></p></div></div></div></div></div></div></div></div></div></div></div></blockquote></div><span class=""><p class="MsoNormal" style="margin-left:.5in"><br><br clear="all"><u></u><u></u></p><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div><p class="MsoNormal" style="margin-left:.5in">-- <u></u><u></u></p><div><div><p class="MsoNormal" style="margin-right:0in;margin-bottom:12.0pt;margin-left:.5in"><u></u> <u></u></p><div style="border-top:dotted #999999 1.0pt;border-left:none;border-bottom:dotted #999999 1.0pt;border-right:none;padding:6.0pt 0in 6.0pt 0in;margin-top:4.5pt;margin-bottom:4.5pt;min-width:960px;min-height:82px"><p class="MsoNormal" style="margin-left:.5in;line-height:13.5pt"><span style="font-size:9.0pt;font-family:"Lucida Grande";color:#999999"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.donuts.domains&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=Pmh1Fr1qST2WqXvs2YNx8QedHV_FYRQkWdVdM5hCOYM&s=lZ267xrcSZH9bSMwBNJvJwzZjI3gRiPEWM5ihcnzH0A&e=" title="donuts.domains" target="_blank"><span style="text-decoration:none"><img border="0" width="37" height="54" id="m_-1126847956636243978_x0000_i1042" src="http://www.donuts.domains/images/D-99x124.png" alt="onuts Inc."></span></a><u></u><u></u></span></p><div><p class="MsoNormal" style="margin-left:.5in;line-height:13.5pt"><strong><span style="font-size:10.5pt;font-family:"Lucida Grande";color:#333333">Elaine Pruis</span></strong><span style="font-size:10.5pt;font-family:"Lucida Grande";color:#999999">, Vice President, Operations</span><span style="font-size:9.0pt;font-family:"Lucida Grande";color:#999999"><br><strong><span style="font-family:"Lucida Grande""><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.donuts.domains&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=Pmh1Fr1qST2WqXvs2YNx8QedHV_FYRQkWdVdM5hCOYM&s=lZ267xrcSZH9bSMwBNJvJwzZjI3gRiPEWM5ihcnzH0A&e=" title="donuts.domains" target="_blank"><span style="color:#666666;text-decoration:none">Donuts Inc.</span></a></span></strong><br>10500 NE 8th Street, Suite 350, Bellevue Washington, 98004, U.S.A. | Telephone: <a href="tel:(509)%20899-3161" value="+15098993161" target="_blank">509.899.3161</a><br><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_DonutsInc&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=Pmh1Fr1qST2WqXvs2YNx8QedHV_FYRQkWdVdM5hCOYM&s=8B6NdsYKDV6g-V7ErbegETiyt97yMd3loc_YCLBrUIQ&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978_x0000_i1043" src="http://www.donuts.domains/images/social_twitter_box_white_512.png" alt="witter"></span></a><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_donutstlds&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=Pmh1Fr1qST2WqXvs2YNx8QedHV_FYRQkWdVdM5hCOYM&s=0Osdpi6q1gDpjHkBK6tKY-s8-dY92bUI-R2HL7OpPys&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978_x0000_i1044" src="http://www.donuts.domains/images/social_facebook_box_white_512.png" alt="acebook"></span></a><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.linkedin.com_company_donuts-2Dinc-2D&d=DwMFaQ&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP66hjSPyu3ePgw9YIihGxxybjqU&m=Pmh1Fr1qST2WqXvs2YNx8QedHV_FYRQkWdVdM5hCOYM&s=WlO7k7BnBENVVJEoW3vUT9FyBl2EgkjS1DKajhcFl_s&e=" target="_blank"><span style="text-decoration:none"><img border="0" width="30" height="30" id="m_-1126847956636243978_x0000_i1045" src="http://www.donuts.domains/images/social_linkedin_box_white_512.png" alt="inked In"></span></a><u></u><u></u></span></p></div></div><p class="MsoNormal" style="margin-left:.5in"><span style="font-size:13.5pt;font-family:Times;color:black"><br><br> </span><u></u><u></u></p></div></div></span></div></div></div></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><div style="min-width:960px;min-height:82px;line-height:18px;margin:6px 0px;padding:8px;border-top-width:1px;border-top-color:rgb(153,153,153);border-top-style:dotted;border-bottom-width:1px;border-bottom-color:rgb(153,153,153);border-bottom-style:dotted;font-family:'Lucida Grande',Verdana,Arial,sans-serif;font-size:12px;color:rgb(153,153,153)"><a href="http://www.donuts.domains" title="donuts.domains" target="_blank"><img src="http://www.donuts.domains/images/D-99x124.png" alt="Donuts Inc." width="37" height="54" style="float:left;padding:2px 6px 0px 0px;border:none"></a><div style="padding:6px 0px 0px"><span style="font-size:14px"><strong style="color:rgb(51,51,51)">Elaine Pruis</strong>, Vice President, Operations</span><br><strong><a href="http://www.donuts.domains" title="donuts.domains" style="color:rgb(102,102,102);text-decoration:none;border-bottom-width:1px;border-bottom-color:rgb(204,204,204);border-bottom-style:dotted" target="_blank">Donuts Inc.</a></strong><br>10500 NE 8th Street, Suite 350, Bellevue Washington, 98004, U.S.A. | Telephone: 509.899.3161<br><a href="https://twitter.com/DonutsInc" target="_blank"><img src="http://www.donuts.domains/images/social_twitter_box_white_512.png" alt="Twitter" width="30" height="30" style="float:left;margin:2px 4px 0px 0px;border:none"></a><a href="https://www.facebook.com/donutstlds" target="_blank"><img src="http://www.donuts.domains/images/social_facebook_box_white_512.png" alt="Facebook" width="30" height="30" style="float:left;margin:2px 4px 0px 0px;border:none"></a><a href="http://www.linkedin.com/company/donuts-inc-" target="_blank"><img src="http://www.donuts.domains/images/social_linkedin_box_white_512.png" alt="Linked In" width="30" height="30" style="float:left;margin:2px 4px 0px 0px;border:none"></a></div><div style="clear:both"></div></div><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="color:rgb(0,0,0);font-family:Times;font-size:medium"> </span><br></div></div>
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