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<div>Hi Trang,</div>
<div>I like your suggested text. I think it is worth noting in our report on this occasion.</div>
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<div><b style="font-size: 11pt;"><span lang="EN-US" style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(38, 38, 38);">Kal Feher</span></b></div>
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<span style="font-weight:bold">From: </span>Trang Nguyen <<a href="mailto:trang.nguyen@icann.org">trang.nguyen@icann.org</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, 14 March 2017 at 13:07<br>
<span style="font-weight:bold">To: </span>Jay Daley <<a href="mailto:jay@nzrs.net.nz">jay@nzrs.net.nz</a>>, Kal Feher <<a href="mailto:kalman.feher@neustar.biz">kalman.feher@neustar.biz</a>><br>
<span style="font-weight:bold">Cc: </span>Elaine Pruis <<a href="mailto:elaine@donuts.email">elaine@donuts.email</a>>, "<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [Ext] Re: [ICANN-CSC] Draft February 2017 CSC Report<br>
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<p class="MsoPlainText">Dear Kal and Jay,</p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">This point is covered in the rationale section of the PTI report, and there is already a sentence in the CSC report letting readers know to go to the PTI report for explanations of the missed SLAs. If the CSC would like to further highlight
the rationale in the CSC report, I think we should use the same text for consistency. If this is the case, I would suggest adding the text in red below:</p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">As it relates to (b) above, the frequency with which ccTLD Creation/Transfer is requested is very low, in the order of one request a month. As a result, the CSC intends to monitor this metric for several months, possibly longer, in order
to acquire sufficient data for an evidenced view on what action it should take. <span style="color:red">
The CSC also notes that the PTI report provides the following explanation for exceeding the expected SLE for this item:<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:red"><o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:red">“Another factor that contributed to increased staff processing time was the need to clarify if the IANA Stewardship transition impacted the ccTLD delegation/transfer process, specifically the role of the ICANN
Board going forward.”<o:p></o:p></span></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Best,</p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Trang<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">On 3/14/17, 11:09 AM, "Jay Daley" <<a href="mailto:jay@nzrs.net.nz">jay@nzrs.net.nz</a>> wrote:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"> Good point. Noting it would be useful.<o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
<p class="MsoPlainText"> > On 14/03/2017, at 10:06 AM, Feher, Kal <<a href="mailto:Kalman.Feher@neustar.biz">Kalman.Feher@neustar.biz</a>> wrote:<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > I can't recall if we intended for the one-off post-transition delegation path uncertainty which caused some delays to be acknowledged in the PTI report only or in the CSC report as an additional note. I think a note in our report
(the Feb CSC report) may be worthwhile, but not particularly critical.<o:p></o:p></p>
<p class="MsoPlainText"> > Kal Feher<o:p></o:p></p>
<p class="MsoPlainText"> > Neustar Inc. / Enterprise Architect<o:p></o:p></p>
<p class="MsoPlainText"> > Level 8, 10 Queens Road, Melbourne, Australia VIC 3004<o:p></o:p></p>
<p class="MsoPlainText"> > Office +61 3 9866 3710 / <a href="mailto:kal.feher@neustar.biz">
kal.feher@neustar.biz</a> / www.neustar.biz<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > Follow Neustar: <54033593-3099-4D83-8140-0D8157811442[7].png> Facebook <CD6E1201-C37D-47D2-B2EA-486E58552390[7].png> LinkedIn <A61F1170-9103-40BB-BDCE-E545DF2935F7[7].png> Twitter<o:p></o:p></p>
<p class="MsoPlainText"> > The information contained in this e-mail message is intended only for the use of the recipient(s) named above and may contain confidential and/or privileged information. If you are not the intended recipient you have received this
e-mail message in error and any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately and delete the original message.<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > From: <<a href="mailto:icann-csc-bounces@icann.org">icann-csc-bounces@icann.org</a>> on behalf of Elaine Pruis <<a href="mailto:elaine@donuts.email">elaine@donuts.email</a>><o:p></o:p></p>
<p class="MsoPlainText"> > Date: Monday, 13 March 2017 at 16:20<o:p></o:p></p>
<p class="MsoPlainText"> > To: Trang Nguyen <<a href="mailto:trang.nguyen@icann.org">trang.nguyen@icann.org</a>><o:p></o:p></p>
<p class="MsoPlainText"> > Cc: "<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>><o:p></o:p></p>
<p class="MsoPlainText"> > Subject: Re: [ICANN-CSC] Draft February 2017 CSC Report<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > Works for me. Thanks Jay.<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > On Mon, Mar 13, 2017 at 12:43 PM, Trang Nguyen <<a href="mailto:trang.nguyen@icann.org">trang.nguyen@icann.org</a>> wrote:<o:p></o:p></p>
<p class="MsoPlainText"> >> All,<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> Jay provided text for the additional note that the CSC agreed on adding to the report. Please see attached a revised version with Jay’s text inserted.<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> Best,<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> Trang<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> From: Trang Nguyen <<a href="mailto:trang.nguyen@icann.org">trang.nguyen@icann.org</a>><o:p></o:p></p>
<p class="MsoPlainText"> >> Date: Sunday, March 12, 2017 at 9:14 AM<o:p></o:p></p>
<p class="MsoPlainText"> >> To: "<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>><o:p></o:p></p>
<p class="MsoPlainText"> >> Subject: Draft February 2017 CSC Report<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> All,<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> As agreed on the last CSC call, we have drafted the February CSC report ahead of the March meeting for your review and discussion. This document is redlined against the CSC January 2017 report, and is based on the PTI report that
Elise circulated on 10 March.<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> Best,<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> Trang<o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> >> _______________________________________________<o:p></o:p></p>
<p class="MsoPlainText"> >> ICANN-CSC mailing list<o:p></o:p></p>
<p class="MsoPlainText"> >> <a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a><o:p></o:p></p>
<p class="MsoPlainText"> >> <a href="https://mm.icann.org/mailman/listinfo/icann-csc">
https://mm.icann.org/mailman/listinfo/icann-csc</a><o:p></o:p></p>
<p class="MsoPlainText"> >> <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > -- <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > Elaine Pruis, Vice President, Operations<o:p></o:p></p>
<p class="MsoPlainText"> > Donuts Inc.<o:p></o:p></p>
<p class="MsoPlainText"> > 10500 NE 8th Street, Suite 350, Bellevue Washington, 98004, U.S.A. | Telephone: 509.899.3161<o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > <o:p></o:p></p>
<p class="MsoPlainText"> > _______________________________________________<o:p></o:p></p>
<p class="MsoPlainText"> > ICANN-CSC mailing list<o:p></o:p></p>
<p class="MsoPlainText"> > <a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a><o:p></o:p></p>
<p class="MsoPlainText"> > <a href="https://mm.icann.org/mailman/listinfo/icann-csc">
https://mm.icann.org/mailman/listinfo/icann-csc</a><o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
<p class="MsoPlainText"> -- <o:p></o:p></p>
<p class="MsoPlainText"> Jay Daley<o:p></o:p></p>
<p class="MsoPlainText"> Chief Executive<o:p></o:p></p>
<p class="MsoPlainText"> NZRS Ltd<o:p></o:p></p>
<p class="MsoPlainText"> desk: +64 4 931 6977<o:p></o:p></p>
<p class="MsoPlainText"> mobile: +64 21 678840<o:p></o:p></p>
<p class="MsoPlainText"> linkedin: www.linkedin.com/in/jaydaley<o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
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