<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mv="http://macVmlSchemaUri" xmlns="http://www.w3.org/TR/REC-html40"><head><meta name=Title content=""><meta name=Keywords content=""><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Dear Customer Standing Committee,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Please find the meeting recordings and action items below. The action items/notes/agenda and a copy of the chat are attached.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Adobe Connect Recording<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt'><a href="https://participate.icann.org/p3043dztuvt/">https://participate.icann.org/p3043dztuvt/</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Audio Recording</span></b><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><a href="http://mailer.samanage.com/wf/click?upn=NrFWbrBstcrPWP369qgbqitBW9hf9jLWFnM0aJY07td9Ht1oEUz4FX3L2WZTkfeOj8JxjbW0fmZ7SdJe3zDHMt185Ty6JSdX66dUGlUGFCg-3D_cnBBvye119SQwWyIMEaVVOAFDz7p2TLnwOE2zR-2FqvxrRj4wpvdjsh-2FI1xl39Ve5pitWJFf6SbomQB6h2D3-2BE8dv8a-2FnICYFYqApTYS88ZAZkLeP71rqvLe3VGX4pmS4wuzfjoaDuKR-2FIx50J2AzS9fT13nuRsKKZvoT9qCFuQ5XmAY6temw2shf2pT59XmL01TeD7u3zCHbzyiTpXht00PRtxTyj-2F89bzIgY-2FtmuX9g89wDicqhzniXH-2FatU53x7YGPYYQbvEvqG5Z9XdANmD0lHVSFpvZhs3WInDUhXB7mkGTRxAeO3TwDzKe-2FN3ox40rDKYQ3TW4kOzpynZLQ9twmy3tSBZ0bkDSvui8wxjSHHvK7bCMAi8KDRprUYLlh-2Bc3TFaCJXE4U1bkyknS5WhCoc2kE7CSjLHPQ-2FCOvTGCBFvZRB7Cgyi6IWgLV8tZB5UaP85XJFewse3cm1zO6sPD9UHx-2BL0xj0V3gmcynqUqqCcJ9B3UdlgQKTwCUucNeA">http://audio.icann.org/stewardship-transition/csc-iana-15may17-en.mp3</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>---------------<o:p></o:p></span></p><p class=MsoNormal><b><u><span style='font-size:11.0pt'>Customer Standing Committee (CSC) Meeting 10</span></u></b><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>15 May 2017 @ 20:00-21:30 UTC</span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Attendees:</span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Members/Liaisons: All present<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>PTI: Elise Gerich, Naela Sarras, Kim Davies<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Staff: Ria Otanes, Bart Boswinkel, Trang Nguyen<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Observers:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Apologies: None <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Action Items<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-01 Elise G to circulate timeline at the end of the call (Completed)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-02 Trang/Bart provide clarity on role PTI Board in process<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-03 Elise, Kal and Jay to further define process<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-04 Create CSC WG to review remediation process included as Annex in CSC charter. Members Byron, Elise G (or someone else PTI team), Elaine and James Gannon. WG to recommend to CSC on further action<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-05 CSC: start review CSC charter in August<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 10-2017-06 Staff: update work schedule to include CSC review of CSC charter (starting date August)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Ria<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:4.0pt;font-family:Arial;color:gray'>_______________________________________________________________________________________________</span><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;color:#2E5C78'>Ria Otanes</span></b><span style='font-size:11.0pt;font-family:"Times New Roman";color:black'> </span><span style='font-family:"Times New Roman";color:black'>| </span><b><span style='font-size:9.0pt;color:#7F7F7F'>Secretariat Operations Coordinator</span></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;color:#7F807F'>Email</span><span style='font-size:11.0pt;color:black'> </span><span style='font-size:9.0pt;color:#2E5C78'>maria.otanes@icann.org </span><span style='font-size:8.0pt;color:black'>| </span><span style='font-size:8.0pt;color:#7F807F'>Cell<b> </b></span><span style='font-size:9.0pt;color:#2E5C78'>+1 202 679 5185<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;color:#2E5C78'>I</span><b><i><span style='font-size:8.0pt;color:#A2A3A2'>nternet</span></i></b><b><span style='font-size:8.0pt;color:#A2A3A2'> </span></b><span style='font-size:9.0pt;color:#2E5C78'>C</span><b><i><span style='font-size:8.0pt;color:#A2A3A2'>orporation for </span></i></b><span style='font-size:9.0pt;color:#2E5C78'>A</span><b><i><span style='font-size:8.0pt;color:#A2A3A2'>ssigned</span></i></b><b><span style='font-size:8.0pt;color:#A2A3A2'> </span></b><span style='font-size:9.0pt;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;color:#A2A3A2'>ames</span></i></b><b><span style='font-size:8.0pt;color:#A2A3A2'> <i>and</i> </span></b><span style='font-size:9.0pt;color:#2E5C78'>N</span><b><i><span style='font-size:8.0pt;color:#A2A3A2'>umbers</span></i></b><span style='font-family:"Times New Roman";color:black'><o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:8.0pt;color:#2E5C78'>Washington, DC Office</span></i><span style='font-size:8.0pt;color:#2E5C78'> | EDT / UTC-4<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;color:black'><img border=0 width=63 height=51 id="_x0000_i1025" src="cid:image001.png@01D2CE51.3BBCFDC0" alt="id:image001.png@01D2B368.EA1D11B0"></span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p></div></body></html>