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--></style></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Dear CSC,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Please find the relevant documents for next week’s call attached. The PTI report will be circulated on Monday and the draft CSC report shortly after. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>These documents can also be found on the Wiki agenda page: <a href="https://community.icann.org/x/0EjwAw">https://community.icann.org/x/0EjwAw</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Please let me know if you have any questions. Thank you and have a wonderful weekend.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Ria<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='color:black'>From: </span></b><span style='color:black'><icann-csc-bounces@icann.org> on behalf of Maria Otanes <maria.otanes@icann.org><br><b>Date: </b>Thursday, June 8, 2017 at 3:10 PM<br><b>To: </b>"ICANN-CSC@icann.org" <ICANN-CSC@icann.org><br><b>Subject: </b>[ICANN-CSC] Agenda: CSC Meeting 11, 15 June, 20:00-21:30 UTC<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt'>Dear CSC,</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>Please find the agenda for the June CSC meeting below and attached. The next call will be held next Thursday, 15 June, at 20:00 UTC. We will send background material tomorrow.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>All the best,</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>Ria</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>----------</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Customer Standing Committee (CSC) Meeting 11</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>15 June 2017 @ 20:00 – 21:30 UTC </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Agenda</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt'> </span></b><o:p></o:p></p><ol style='margin-top:0in' start=1 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Welcome and Introduction</span></b><o:p></o:p></li></ol><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><ol style='margin-top:0in' start=2 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Action items (only report on open items)</span></b><o:p></o:p></li></ol><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-01</span></i><span style='font-size:11.0pt'> Elise G to circulate timeline at the end of the call</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-02</span></i><span style='font-size:11.0pt'> Trang/Bart provide clarity on role PTI Board in process</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-03</span></i><span style='font-size:11.0pt'> Elise, Kal and Jay to further define process (definition of SLE procedure)</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-04</span></i><span style='font-size:11.0pt'> Create CSC WG to review remediation process included as Annex in CSC charter. Members Byron, Elise G (or someone else PTI team), Elaine and James Gannon. WG to recommend to CSC on further action</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-05</span></i><span style='font-size:11.0pt'> Start review CSC charter in August</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Action 10-2017-06</span></i><span style='font-size:11.0pt'> Update work schedule to include CSC review of CSC charter (starting date August)</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><ol style='margin-top:0in' start=3 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span lang=EN-CA style='font-size:11.0pt'>PTI Performance May 2017</span></b><o:p></o:p></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'> </span></b><o:p></o:p></p><p class=MsoNormal><b><span lang=EN-CA style='font-size:11.0pt'>a.</span></b><span lang=EN-CA style='font-size:11.0pt'> PTI report to CSC</span><o:p></o:p></p><p class=MsoNormal><b><span lang=EN-CA style='font-size:11.0pt'>b.</span></b><span lang=EN-CA style='font-size:11.0pt'> CSC report</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><ol style='margin-top:0in' start=4 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Update on Identified Working Items</span></b><o:p></o:p></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'> </span></b><o:p></o:p></p><ol style='margin-top:0in' start=5 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Update on Procedure for SLA Amendment<br><br><br></span></b><o:p></o:p></li><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Update on CSC Charter Review</span></b><o:p></o:p></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'> </span></b><o:p></o:p></p><ol style='margin-top:0in' start=7 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span style='font-size:11.0pt'>Annual Customer Satisfaction Survey Discussion</span></b><o:p></o:p></li></ol><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><ol style='margin-top:0in' start=8 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span lang=EN-CA style='font-size:11.0pt'>AOB</span></b><o:p></o:p></li><li class=MsoNormal style='margin-left:-.25in;mso-list:l2 level1 lfo3'><b><span lang=EN-CA style='font-size:11.0pt'>Adjourn</span></b><o:p></o:p></li></ol><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p></div></body></html>