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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Thank you Ria!<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Jeff<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Jeff Bedser<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">CEO<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">iThreat Cyber Group, Inc<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">CyberTOOLBELT<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">+1 6098064960<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> icann-csc-bounces@icann.org [mailto:icann-csc-bounces@icann.org]
<b>On Behalf Of </b>Maria Otanes<br>
<b>Sent:</b> Friday, June 9, 2017 12:19 PM<br>
<b>To:</b> ICANN-CSC@icann.org<br>
<b>Subject:</b> Re: [ICANN-CSC] Agenda: CSC Meeting 11, 15 June, 20:00-21:30 UTC<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear CSC,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please find the relevant documents for next week’s call attached. The PTI report will be circulated on Monday and the draft CSC report shortly after.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">These documents can also be found on the Wiki agenda page:
<a href="https://community.icann.org/x/0EjwAw">https://community.icann.org/x/0EjwAw</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please let me know if you have any questions. Thank you and have a wonderful weekend.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">All the best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Ria<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black"><<a href="mailto:icann-csc-bounces@icann.org">icann-csc-bounces@icann.org</a>> on behalf of Maria Otanes <<a href="mailto:maria.otanes@icann.org">maria.otanes@icann.org</a>><br>
<b>Date: </b>Thursday, June 8, 2017 at 3:10 PM<br>
<b>To: </b>"<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>><br>
<b>Subject: </b>[ICANN-CSC] Agenda: CSC Meeting 11, 15 June, 20:00-21:30 UTC<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Dear CSC,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please find the agenda for the June CSC meeting below and attached. The next call will be held next Thursday, 15 June, at 20:00 UTC. We will send background material tomorrow.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">All the best,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Ria</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">----------</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Customer Standing Committee (CSC) Meeting 11</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">15 June 2017 @ 20:00 – 21:30 UTC
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Agenda</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Welcome and Introduction</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Action items (only report on open items)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-01</span></i><span style="font-size:11.0pt"> Elise G to circulate timeline at the end of the call</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-02</span></i><span style="font-size:11.0pt"> Trang/Bart provide clarity on role PTI Board in process</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-03</span></i><span style="font-size:11.0pt"> Elise, Kal and Jay to further define process (definition of SLE procedure)</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-04</span></i><span style="font-size:11.0pt"> Create CSC WG to review remediation process included as Annex in CSC charter. Members Byron, Elise G (or someone else PTI team), Elaine and James
Gannon. WG to recommend to CSC on further action</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-05</span></i><span style="font-size:11.0pt"> Start review CSC charter in August</span><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">Action 10-2017-06</span></i><span style="font-size:11.0pt"> Update work schedule to include CSC review of CSC charter (starting date August)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span lang="EN-CA" style="font-size:11.0pt">PTI Performance May 2017</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:11.0pt">a.</span></b><span lang="EN-CA" style="font-size:11.0pt"> PTI report to CSC</span><o:p></o:p></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:11.0pt">b.</span></b><span lang="EN-CA" style="font-size:11.0pt"> CSC report</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Update on Identified Working Items</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Update on Procedure for SLA Amendment<br>
<br>
</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Update on CSC Charter Review</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span style="font-size:11.0pt">Annual Customer Satisfaction Survey Discussion</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">8.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span lang="EN-CA" style="font-size:11.0pt">AOB</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="mso-list:Ignore">9.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]><b><span lang="EN-CA" style="font-size:11.0pt">Adjourn</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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