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--></style></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Dear CSC,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Please find the agenda for the July CSC meeting below and attached. The next call will be held next <b>Monday, 17 July, at 20:00 UTC</b>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>The attached documents can also be found on the Wiki agenda page: <a href="https://community.icann.org/x/dHbwAw">https://community.icann.org/x/dHbwAw</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>All the best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Ria<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'>----------</span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt'>Customer Standing Committee (CSC) Meeting 12</span></b><b><span style='font-size:11.0pt'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt'>17 July 2017 @ 20:00 – 21:30 UTC<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=1 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'>Welcome and Introduction<o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=2 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'> Action items (only report on open items)<o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 01 Byron to provide strawman on Remedial Action Procedures after the call <i>Completed</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 02 PTI to look into data collected with respect to submission of IDN Tables and include in addendum/table in June report <i>To be completed 12 July</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 03 PTI check with vendor on adding the questions with size of TLD operator (TLD names managed by operator) on basis of self-selection <i>Update to be provided<o:p></o:p></i></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 04 PTI to send draft survey to CSC list to seek additional feed-back from CSC <i>Completed</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 05 PTI to report back after conversation with vendor if there are issues with implementation of suggestions and that may affect the timeline <i>Update to be provided</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 06 Secretariat to send out call for liaison to Review team CSC charter (Elaine Pruis volunteered during the June CSC call) <i>Completed</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 07 Secretariat to send overview of SLE process documentation and put item on next agenda (to be discussed agenda item 5) <i>Agenda Item 5</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Action 11 2017 08 PTI Document the complaint / escalation as appropriate to inform CSC <i>Completed</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><ol style='margin-top:0in' start=3 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span lang=EN-CA style='font-size:11.0pt'>PTI Performance June 2017</span></b><b><span style='font-size:11.0pt'><o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-left:.25in'><b><span lang=EN-CA style='font-size:11.0pt'>a.</span></b><span lang=EN-CA style='font-size:11.0pt'> PTI report to CSC</span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><b><span lang=EN-CA style='font-size:11.0pt'>b.</span></b><span lang=EN-CA style='font-size:11.0pt'> CSC report<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=4 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'>Update from Remedial Action Procedures Working Group<o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=5 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'>Update on Procedure for SLA Amendment<br><br><o:p></o:p></span></b></li><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'>Update on CSC Charter Review<o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=7 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span style='font-size:11.0pt'>Meetings <o:p></o:p></span></b></li></ol><p class=MsoNormal><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=7 type=1><ol style='margin-top:0in' start=1 type=a><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level2 lfo1'><b><span style='font-size:11.0pt'>ICANN59 Johannesburg – Any feedback post ICANN meeting?<o:p></o:p></span></b></li><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level2 lfo1'><b><span style='font-size:11.0pt'>ICANN60 Abu Dhabi (28 October - 3 November) <o:p></o:p></span></b></li></ol></ol><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>i.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><b><span style='font-size:11.0pt'>F2F CSC Meeting<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>ii.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><b><span style='font-size:11.0pt'>Meeting RySG<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>iii.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><b><span style='font-size:11.0pt'>ccNSO<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>iv.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><b><span style='font-size:11.0pt'>Review team CSC charter<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>v.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><b><span style='font-size:11.0pt'>Other groups<o:p></o:p></span></b></p><ol style='margin-top:0in' start=7 type=1><ol style='margin-top:0in' start=3 type=a><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level2 lfo1'><b><span style='font-size:11.0pt'>Next meeting regular meetings:<o:p></o:p></span></b></li></ol></ol><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>i.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><span style='font-size:11.0pt'>Thurs., August 17<b><o:p></o:p></b></span></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>ii.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><span style='font-size:11.0pt'> Fri., September 15<b><o:p></o:p></b></span></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>iii.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><span style='font-size:11.0pt'>Mon., October 16 <b><o:p></o:p></b></span></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>iv.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><span style='font-size:11.0pt'>Wed., November 15<b><o:p></o:p></b></span></p><p class=MsoNormal style='margin-left:1.25in;text-indent:-1.25in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><b><span style='font-size:11.0pt'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span>v.<span style='font:7.0pt "Times New Roman"'> </span></span></span></b><![endif]><span style='font-size:11.0pt'>Fri., December 15<b><o:p></o:p></b></span></p><p class=MsoNormal style='margin-left:1.25in'><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt'>2017</span></b><span style='font-size:11.0pt'> meetings schedule can be found on Wiki: </span><span lang=EN-CA style='font-size:11.0pt'><a href="https://community.icann.org/x/pMTRAw"><span lang=EN-US>https://community.icann.org/x/pMTRAw</span></a></span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt'>2018</span></b><span style='font-size:11.0pt'> meeting schedule can be found on Wiki: </span><span lang=EN-CA style='font-size:11.0pt'><a href="https://community.icann.org/x/kNbRAw"><span lang=EN-US>https://community.icann.org/x/kNbRAw</span></a></span><span style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=8 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span lang=EN-CA style='font-size:11.0pt'>AOB</span></b><b><span style='font-size:11.0pt'><o:p></o:p></span></b></li></ol><p class=MsoNormal style='margin-left:.25in'><b><span style='font-size:11.0pt'><o:p> </o:p></span></b></p><ol style='margin-top:0in' start=9 type=1><li class=MsoNormal style='margin-left:-.25in;mso-list:l0 level1 lfo1'><b><span lang=EN-CA style='font-size:11.0pt'>Adjourn</span></b><b><span style='font-size:11.0pt'><o:p></o:p></span></b></li></ol></div></body></html>