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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">Hi Jay,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">I think I’m still missing a piece here.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">I’m happy with us as the CSC redefining the thresholds for some of the SLEs without consultation that makes project sense to me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">However my understanding is we have no way to implement those changes without updating the IANA naming functions agreement between PTI and ICANN correct? And any
updates to that document are subject to a full community consultation (as per the ICANN bylaws). So I’m not sure what the impact of making this change on the CSC side would be absent a change on the ICANN bylaws side.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:8.5pt;font-family:Arial-BoldMT;color:black">James Gannon<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.5pt;font-family:ArialMT;color:black">IGM Manager – Projects & IT Security SME<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> icann-csc-bounces@icann.org [mailto:icann-csc-bounces@icann.org]
<b>On Behalf Of </b>Jay Daley<br>
<b>Sent:</b> 07 September 2017 04:25<br>
<b>To:</b> ICANN-CSC@icann.org<br>
<b>Subject:</b> [ICANN-CSC] SLA Change Procedures<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt">Hi CSC and PTI folks<br>
<br>
Kal and I took away an action to look at changes needed to the SLA and the procedures around that. What we specifically looked at is whether all SLA changes are equal and whether they all require the full consultation process that Bart set out in his diagrams
previously.<br>
<br>
It is our view that not all SLA changes are equal and some are more efficiently managed by the CSC, with appropriate stakeholder consultation but not the SO/AC sign off. Where the change is more substantive and full SO/AC sign off is required, we could still
do with greater clarity about how things are managed before that point.<br>
<br>
To that end, Kal and I have produced a draft set of SLA Change Procedures, which are attached, for you to comment on.<br>
<br>
It is our recommendation that these are added into the Charter in the same way as the Remedial Action Procedures. That seems the neatest way to incorporate them and this can all be consulted on in one bundle.<br>
<br>
Please let us know what you think.<br>
<br>
Kind regards<br>
Jay<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt"><br>
<br>
-- <br>
Jay Daley<br>
Chief Executive<br>
NZRS Ltd<br>
desk: +64 4 931 6977<br>
mobile: +64 21 678840<br>
linkedin: <a href="http://www.linkedin.com/in/jaydaley">www.linkedin.com/in/jaydaley</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt">_______________________________________________<br>
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