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<div>Naela - we changed the word 'complaints' to 'escalations' to be consistent with the wording in the CSC report. Was something more being sought?</div>
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<div><b>From: </b><span>Naela Sarras <<a href="mailto:naela.sarras@iana.org">naela.sarras@iana.org</a>></span></div>
<div><b>Date: </b><span>Sunday, Oct 29, 2017, 3:50 PM</span></div>
<div><b>To: </b><span>Allan MacGillivray <<a href="mailto:allan.macgillivray@cira.ca">allan.macgillivray@cira.ca</a>>, ICANN-CSC@icann.org <<a href="mailto:icann-csc@icann.org">icann-csc@icann.org</a>></span></div>
<div><b>Subject: </b><span>Re: [ICANN-CSC] Decks for Abu Dhabi</span></div>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Hi Allan,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Slide 3 in the short version and slide 7 in the long version don’t seem to have been updated per the discussion we had a little earlier today. Namely following the terminology
used in the CSC reports on PTI performance for referring to escalations.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Thanks</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Naela</span></p>
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<p class="MsoNormal" style="margin-left:.5in">On 10/23/17, 11:26 PM, "<a href="mailto:icann-csc-bounces@icann.org">icann-csc-bounces@icann.org</a> on behalf of Allan MacGillivray" <<a href="mailto:icann-csc-bounces@icann.org">icann-csc-bounces@icann.org</a>
on behalf of <a href="mailto:allan.macgillivray@cira.ca">allan.macgillivray@cira.ca</a>> wrote:<span style="font-size:11.0pt"></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">I am attaching new drafts of two decks for your use in Abu Dhabi. While the first ‘longer one’ is a now a bit shorter bit shorter,
it still may seem to be a bit long. The reasons for this include the need for ‘obligatory consultations’ (slide 6 on performance of PTI, slide 14 on the SLE changes) as well as the slides on the PTI survey. You will recall that the CSC has committed to PTI
that it would raise the issue of survey participation with the registries. The second deck is much shorter, which might be used for the meeting with the ICANN Board. There is still time to make changes, but these will need to be finalized by Friday.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Regards</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Allan</span></p>
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