13:57:32 From Ria Otanes : Hi everyone. Welcome to the CSC call. Thank you for joining us on Zoom 13:57:41 From elaine : hello 13:57:58 From Ria Otanes : hi Elaine, welcome 13:58:34 From James Gannon : Never thought I would have a longing to go back to Adobe =) 13:59:02 From Allan MacGillivray to Kimberly Carlson(Privately) : Byron and I will call in. 13:59:11 From Kimberly Carlson to Allan MacGillivray(Privately) : ok thanks 13:59:39 From Ria Otanes : haha hopefully Zoom isnt too bad :) Have you tried WebEx yet? 13:59:55 From James Gannon : Yeah its 10x worse =) 14:00:12 From Kal Feher : yes, although zoom is not the worst of the trialled conference options. 14:01:43 From Ria Otanes : at least it’s not the worst :) 14:02:11 From Kal Feher : so far globalmeet is the worst option :). the loud and long tone generated when muting/unmuting makes it almost useless for proper communication. 14:03:47 From Kimberly Carlson : call is being recorded 14:04:00 From Jay Daley : thanks Kim 14:04:06 From Ria Otanes : thanks, Kim 14:08:33 From Kal Feher : does the mac version of zoom, not include "raise hand"? it doesnt appear in my controls 14:09:01 From byron.holland : did you try scrolling way over to the right? 14:09:02 From Ria Otanes : You should be able to raise your hand. I’m on Mac as well 14:09:29 From Kal Feher : def not listed at the bottom 14:09:41 From Kim Davies : @Kal for me it is above this chat window on Mac 14:10:16 From elaine : my “raise hand” is at the bottom of the participants list 14:10:18 From Kal Feher : argh, thanks. I resized chat right at the start and lost it 14:10:49 From Kal Feher : in my defence I just woke up. 14:10:55 From Jay Daley : @Kal the windows work differently depending on if the screen is full screen or not and if the windows are merged with the meeting window 14:12:12 From Jay Daley : I find it easiest to 1) non-full screen; 2) Pop-out the participants window (chevron in top left); 3) go back to full screen 14:12:51 From Lars-Johan Liman : Where’s the Zoom chat? (If it was covered, it went by too fast … ;-) ) 14:13:04 From James Gannon : I have a hard stop at the top of the hour but doubt Im super needed for anything beyond the RAPs 14:13:32 From Jay Daley : @Lars - button at the bottom makes it appear 14:14:07 From Lars-Johan Liman : Are you referring to the normal chat, or is the _Zoom_ chat a special chat room, or a special feature? 14:14:09 From Kimberly Carlson : Meeting tool survey: https://www.surveymonkey.com/r/NM82XJS 14:14:24 From Jay Daley : If it still does not appear then exit full screen, pop-out the chat window and re-enter full screen 14:14:40 From Jay Daley : I mean the normal Zoom chat - only one window 14:14:50 From Ria Otanes : it is a normal chat, you should be able to click Chat and it will appear on the right 14:15:22 From Lars-Johan Liman : Ah. I have a few questions re: Zoom, is this the right place to ask them? 14:16:22 From Ria Otanes : you’re welcome to ask here or in an email to Kim Carlson and I. Kim is more knowledgable with this platform 14:17:04 From Kal Feher : no objections 14:17:04 From Kimberly Carlson to Lars-Johan Liman(Privately) : Hello, feel free to ask any questions here. I will try and find answers for you 14:17:58 From James Gannon : A special thanks to Allan for his work on these 14:18:56 From Lars-Johan Liman : 1st question is not technical: will there be local toll-free numbers to dial into, as we did with Adigo and Adobe connect. That’s handy if you’re in transit locally, and is limited to phone-only. 14:20:42 From daustin : i would directly inform the RySG and ccNSO too 14:20:51 From daustin : just suggesting of course 14:21:02 From Ria Otanes : US: +1 929 436 2866 or +1 669 900 6833 or +1 877 853 5247 (Toll Free) or +1 877 369 0926 (Toll Free) Meeting ID: 844 301 7675 International numbers available: https://zoom.us/u/UCUkF 14:21:04 From Kim Davies : Thanks! I’ll stay as long as the technology allows me :) 14:23:13 From Lars-Johan Liman : Thanks, Ria! 14:23:20 From byron.holland : Donna - agreed 14:24:19 From Kal Feher : I confess that the ccTLD SLAs are not as intuitive to me. can someone remind me how we were going to re-define the ccTLD delegation metric 14:25:27 From Jay Daley : @Kal - yearly calculation 14:25:48 From Jay Daley : 60 days is fine with 905? threshold but too few for a monthly calculation 14:25:57 From Jay Daley : sorry 90% 14:30:37 From James Gannon : More granual data is always good 14:30:41 From James Gannon : *granular 14:31:11 From Kal Feher : the problem is that we wont have many dots 14:31:49 From Kal Feher : @jay agree 14:32:00 From Elise iphone : agree 14:32:07 From James Gannon : Agree 14:34:30 From James Gannon : And just to bring my data up to date: Language Services 3.7m USD and 7FTE in FY17 14:34:56 From Kal Feher : authorisers will be listed by feography, but since a request can come in by email, you are not guaranteed to know the location of the requestor 14:35:32 From Lars-Johan Liman : Yes, it has. 14:36:02 From Kal Feher : I speak as the email requestor of several hundred changes last year. 14:36:07 From elaine : it has been 14:37:21 From Kal Feher : my question earlier regarding the ccTLD metric was with this report in mind. would it in fact be considered met? 14:37:24 From James Gannon : None here 14:38:00 From Jay Daley : @Kal - we would not know until after a year of requests 14:38:14 From Jay Daley : Not sure when we decided that a year starts/ends 14:38:16 From Kal Feher : do is it appropriate to say it would be met? 14:38:22 From Kal Feher : *so 14:38:27 From Jay Daley : Ah - I see what you mean 14:38:30 From Jay Daley : No it isn't 14:41:16 From Kal Feher : happy with that language 14:42:15 From Lars-Johan Liman : GoogleDoc: brilliant! :+1: 14:44:33 From Jay Daley : All three missed service levels are subject to a CSC recommendation that would re-categorize this month’s performance for the first two metrics as ‘met’. The third metric would require a year’s worth of data under the recommended change, which is not yet available. 14:44:54 From Jay Daley : Or something like that 14:45:21 From bart.boswinkel : Copied Jay’s adjustment 14:51:55 From James Gannon : Yes we seem to be one of the better functioning committees of ICANN lets not break that! 14:53:00 From Lars-Johan Liman : +1 to that, James. +2, actually! 14:53:05 From Lars-Johan Liman : :-) 14:54:04 From byron.holland : :=) 14:55:26 From James Gannon : I have to jump off in 5mins to catch a flight. For the record wont be in Panama most likely. Will be in Barcelona for those that have yet to actually meet me! 14:55:50 From Lars-Johan Liman : Safe travels! 14:56:14 From Ria Otanes : thank you, James. Safe travels! 14:56:35 From byron.holland : Thanks James. 14:56:38 From Jay Daley : I won’t be in Panama either - hopefully see you in Barcelona James 15:04:39 From elaine : great 15:07:23 From elaine : indeed, Bart was super helpful 15:12:09 From Elise iphone : will talk to GAC leader team about my term, but the 2016-2018 is the formal term from the GAC 15:16:41 From Kal Feher : @lars, agree