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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">I support Amy’s presentation of the report.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;color:#2E3192">Nigel Cassimire |
</span></b><span style="font-size:11.0pt;color:#2E3192">Telecommunications Specialist<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:6.0pt;color:#2E3192"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Caribbean <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Telecommunications <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Union <o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192">4 Mary Street, St. Clair<b> |</b> Port of Spain<b> |</b> Trinidad and Tobago
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#2E3192">Tel:</span></b><span style="font-size:10.0pt;color:#2E3192"> (+1 868) 628-0281 ext. 235
<b>| Fax:</b> (+1 868) 622-6523 Website: </span><span style="font-size:11.0pt;color:#1F497D"><a href="http://ctu.int/"><span style="font-size:10.0pt">http://ctu.int</span></a></span><span style="font-size:10.0pt;color:#2E3192"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> ICANN-CSC [mailto:icann-csc-bounces@icann.org]
<b>On Behalf Of </b>Bart Boswinkel<br>
<b>Sent:</b> Thursday, 22 August 2019 10:03 AM<br>
<b>To:</b> Amy Creamer <amy.creamer@icann.org>; icann-csc@icann.org<br>
<b>Subject:</b> Re: [ICANN-CSC] New CSC Report for July 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US">Could you be so kind to check if the proposed format of the Findings report meets your requirements?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:14.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:black">From: </span></b><span lang="EN-US" style="color:black">ICANN-CSC <<a href="mailto:icann-csc-bounces@icann.org">icann-csc-bounces@icann.org</a>> on behalf of Amy Creamer <<a href="mailto:amy.creamer@icann.org">amy.creamer@icann.org</a>><br>
<b>Date: </b>Wednesday, 21 August 2019 at 22:08<br>
<b>To: </b>"<a href="mailto:icann-csc@icann.org">icann-csc@icann.org</a>" <<a href="mailto:ICANN-CSC@icann.org">ICANN-CSC@icann.org</a>><br>
<b>Subject: </b>[ICANN-CSC] New CSC Report for July 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hello,</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Please find a revised version of the new CSC report layout (impacting SLA Change section only).  While we discussed dropping the Technical SLAs from the table, I would suggest leaving it in this
 month, since the SLA went into effect on 01 July 2019, and this is the July report.</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Regards,</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Amy Creamer</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">GDD Strategic Project Manager</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Global Domains Division (GDD)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Direct Line: +1 310 578 8910</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Mobile: +1 424 537 8917</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Email: </span><span lang="EN-US" style="color:black"><a href="mailto:Amy.creamer@icann.org" title="mailto:Amy.creamer@icann.org"><span style="font-size:11.0pt;color:#954F72">amy.creamer@icann.org</span></a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Skype: amy_creamer</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black"><a href="http://www.icann.org">www.icann.org</a></span><span lang="EN-US"><o:p></o:p></span></p>
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