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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Further to our discussion on the call yesterday (16 December) I just want to share some information on the formation and role of the CSC.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">In the IANA Stewardship proposal
</span><a href="https://www.ianacg.org/icg-files/documents/IANA-transition-proposal-final.pdf"><span lang="EN-US">https://www.ianacg.org/icg-files/documents/IANA-transition-proposal-final.pdf</span></a><span lang="EN-US"> ,
</span><span lang="EN-US" style="font-size:11.0pt">we can find the foundational mandate of the CSC in paragraphs 1129-1132<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">Customer Standing Committee (CSC) – Overseeing performance of IANA Functions as they relate to naming services.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CWG-Stewardship recommends the creation of a CSC to monitor the performance of PTI with the following mission:
<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="mso-list:l1 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">“The Customer Standing Committee (CSC) has been established to perform the operational oversight previously performed by the
 U.S. Department of Commerce’s National Telecommunications and Information Administration as it relates to the monitoring of performance of the IANA naming function. This transfer of responsibilities took effect on [date].
<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-list:l1 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The mission of the CSC is to ensure continued satisfactory performance of the IANA function for the direct customers of the naming
 services. The primary customers of the naming services are TLD registry operators, but also include root server operators and other non-root zone functions. The mission will be achieved through regular monitoring by the CSC of the performance of the IANA naming
 function against agreed service level targets and through mechanisms to engage with the IANA Functions Operator to remedy identified areas of concern.”
<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-list:l1 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC is not mandated to initiate a change in the IANA Functions Operator via a Special IANA Function Review, but could escalate
 to the ccNSO and GNSO Councils or either body in the specific case where the issue in question applies only to ccTLDs or gTLDs respectively, which might then decide to take further action using agreed consultation and escalation processes (see Annex J).
<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-list:l1 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The complete proposed charter of the CSC can be found in Annex G.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="text-indent:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Then in the foundational charter in paragraph 1314 we have the mandate<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:18.0pt;mso-list:l0 level1 lfo2"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC is authorized to monitor the performance of the IANA naming function against agreed service level
 targets on a regular basis.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">For me the CSC has excelled in performing this role as designed and mandated, this was confirmed by the CSC effectiveness review and charter reviews that took place during our first 3 years of operation which did not
 recommend any changes or increase in scope. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Indeed going back to the charter and proposal we had accounted for the eventuality that the CSC may need to evolve:<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:18.0pt;mso-list:l0 level1 lfo2"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">Thereafter, the Charter will be reviewed at the request of the CSC, ccNSO or GNSO and may also be reviewed
 in connection with the IANA Function Review. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:18.0pt;mso-list:l0 level1 lfo2"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The effectiveness of the CSC will initially be reviewed two years after the first meeting of the CSC; and
 then every three years thereafter. The method of review will be determined by the ccNSO and GNSO.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">I have a personal opinion that based on the structure and method of formation of the CSC that the correct process for assessing the evolution of the role of the CSC
 is though the designed reviews that were very careful to be put in place to allow a structured evaluation based on the needs of the IANA customers. I don’t believe that we as the CSC internally should be seeking to expand our role without a clear mandate to
 do so from the ccNSO and GNSO. If members believe that this is a needed evolution then I think that the correct method to approach this is to do this through the ccNSO and GNSO councils making that request of us rather than us doing it internally.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC strikes a very delicate balance in its role and operation and I have serious concerns about changing that when it is working so effectively. A comment was made
 on the call that we cannot sit doing the same thing every month without change, however I will put forward that that is exactly what we should be doing, this is a very narrow scoped and designed committee that should not be exciting or challenging, it needs
 to be clean and effective and not be subject to scope creep for it to remain as effective as it has been to date.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">---</span><span lang="EN-US" style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">James Gannon</span></b><span lang="EN-US"><o:p></o:p></span></p>
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