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<p class="MsoNormal"><span style="font-size:11.0pt">Thanks James for the straight response below I think it’s really helpful especially for newer members of the CSC (I still feel like one a lot of the time).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I think the CSC has an extremely good (and well deserved) reputation for the work it does and you are right that has been shown in some of the recent reviews we have taken part in.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">IMHO We need to ensure that our priorities are to ensure we continue to do the things referred to in our charter well and continue to build on our excellent reputation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">All that said I don’t think it will be do any harm to see if we can spend some time seeing if there are areas that we can add more value (I think dnssec is potentially a good example here), however I think
we should do that in a clear and transparent manner, where we work with the PTI to work out what would be appropriate and useful and then should we decide there are additional SLAs areas we could monitor propose them to the ccNSO anmd GNSO council so they
can formally ask us to take those actions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Brett<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt"><br>
--<br>
Brett Carr<br>
Manager DNS and Network Engineering<br>
Nominet UK<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="color:black">From:
</span></b><span style="color:black">ICANN-CSC <icann-csc-bounces@icann.org> on behalf of James Gannon <lists@icann.guru><br>
<b>Date: </b>Tuesday, 17 December 2019 at 14:35<br>
<b>To: </b>"ICANN-CSC@icann.org" <ICANN-CSC@icann.org><br>
<b>Subject: </b>[ICANN-CSC] Role of the CSC</span><span style="color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt">Hi All,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt">Further to our discussion on the call yesterday (16 December) I just want to share some information on the formation and role of the CSC.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt">In the IANA Stewardship proposal
</span><a href="https://www.ianacg.org/icg-files/documents/IANA-transition-proposal-final.pdf"><span lang="EN-US">https://www.ianacg.org/icg-files/documents/IANA-transition-proposal-final.pdf</span></a><span lang="EN-US"> ,
</span><span lang="EN-US" style="font-size:11.0pt">we can find the foundational mandate of the CSC in paragraphs 1129-1132</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">Customer Standing Committee (CSC) – Overseeing performance of IANA Functions as they relate to naming services.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CWG-Stewardship recommends the creation of a CSC to monitor the performance of PTI with the following mission:
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:108.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">“The Customer Standing Committee (CSC) has been established to perform the operational oversight previously performed by the U.S. Department of Commerce’s
National Telecommunications and Information Administration as it relates to the monitoring of performance of the IANA naming function. This transfer of responsibilities took effect on [date].
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:108.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The mission of the CSC is to ensure continued satisfactory performance of the IANA function for the direct customers of the naming services. The primary customers
of the naming services are TLD registry operators, but also include root server operators and other non-root zone functions. The mission will be achieved through regular monitoring by the CSC of the performance of the IANA naming function against agreed service
level targets and through mechanisms to engage with the IANA Functions Operator to remedy identified areas of concern.”
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:108.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC is not mandated to initiate a change in the IANA Functions Operator via a Special IANA Function Review, but could escalate to the ccNSO and GNSO Councils
or either body in the specific case where the issue in question applies only to ccTLDs or gTLDs respectively, which might then decide to take further action using agreed consultation and escalation processes (see Annex J).
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:108.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The complete proposed charter of the CSC can be found in Annex G.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt;text-indent:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US">Then in the foundational charter in paragraph 1314 we have the mandate</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:90.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC is authorized to monitor the performance of the IANA naming function against agreed service level targets on a regular basis.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US">For me the CSC has excelled in performing this role as designed and mandated, this was confirmed by the CSC effectiveness review and charter reviews that took place during our first 3 years
of operation which did not recommend any changes or increase in scope. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US">Indeed going back to the charter and proposal we had accounted for the eventuality that the CSC may need to evolve:</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:90.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">Thereafter, the Charter will be reviewed at the request of the CSC, ccNSO or GNSO and may also be reviewed in connection with the IANA Function Review.
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:90.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The effectiveness of the CSC will initially be reviewed two years after the first meeting of the CSC; and then every three years thereafter. The method of
review will be determined by the ccNSO and GNSO. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">I have a personal opinion that based on the structure and method of formation of the CSC that the correct process for assessing the evolution
of the role of the CSC is though the designed reviews that were very careful to be put in place to allow a structured evaluation based on the needs of the IANA customers. I don’t believe that we as the CSC internally should be seeking to expand our role without
a clear mandate to do so from the ccNSO and GNSO. If members believe that this is a needed evolution then I think that the correct method to approach this is to do this through the ccNSO and GNSO councils making that request of us rather than us doing it internally.
</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB">The CSC strikes a very delicate balance in its role and operation and I have serious concerns about changing that when it is working so effectively.
A comment was made on the call that we cannot sit doing the same thing every month without change, however I will put forward that that is exactly what we should be doing, this is a very narrow scoped and designed committee that should not be exciting or challenging,
it needs to be clean and effective and not be subject to scope creep for it to remain as effective as it has been to date.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;mso-fareast-language:EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">---</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><b><span lang="EN-US" style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">James Gannon</span></b><o:p></o:p></p>
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