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--></style></head><body lang=en-NL link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'>Dear all,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'>Please find included update of the tomorrow’s agenda.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'>The update concerns action item 1 and title of agenda item 6.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'>Kind regards,<o:p></o:p></span></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal style='border:none;padding:0cm'><span lang=EN-US style='font-size:14.0pt'>Bart<o:p></o:p></span></p></div><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:16.0pt'>Customer Standing Committee (CSC) Meeting 39<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt'>15 April 2020 @ 18:00 – 19:30 UTC <o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:14.0pt'>Agenda<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'>1.</span></b><b><span style='font-size:10.0pt'> Welcome and Introduction<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt'>2. Action items (all actions completed)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'><o:p> </o:p></span></b></p><table class=MsoTable15Plain1 border=1 cellspacing=0 cellpadding=0 width=696 style='width:522.0pt;margin-left:-30.6pt;border-collapse:collapse;border:none'><tr><td width=696 colspan=3 valign=top style='width:522.0pt;border:solid #BFBFBF 1.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt'>Action Items<o:p></o:p></span></b></p></td></tr><tr><td width=136 valign=top style='width:102.35pt;border:solid #BFBFBF 1.0pt;border-top:none;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>Action 01 38 2020</span><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></p></td><td width=430 valign=top style='width:322.15pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>PTI’s performance in its role as the operator of the Key Signing Key for the DNS Root Zone</span><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></p></td><td width=130 valign=top style='width:97.5pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>Completed, to item 6 on agenda</span><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></p></td></tr><tr><td width=136 valign=top style='width:102.35pt;border:solid #BFBFBF 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt'>Action 02 38 2020<o:p></o:p></span></p></td><td width=430 valign=top style='width:322.15pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt'>CSC membership think-up relevant metrics to monitor PTI performance re KSK roll-over.<o:p></o:p></span></p></td><td width=130 valign=top style='width:97.5pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt'>Item 6 agenda<o:p></o:p></span></p></td></tr><tr><td width=136 valign=top style='width:102.35pt;border:solid #BFBFBF 1.0pt;border-top:none;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>Action 03 38 2020</span><b><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></b></p></td><td width=430 valign=top style='width:322.15pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>CSC Secretariat to circulate PTI slides to CSC list.</span><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></p></td><td width=130 valign=top style='width:97.5pt;border-top:none;border-left:none;border-bottom:solid #BFBFBF 1.0pt;border-right:solid #BFBFBF 1.0pt;background:#F2F2F2;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:black'>Completed</span><span lang=EN-US style='font-size:10.0pt'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:black'>4. PTI Performance February 2020</span></b><b><span style='font-size:10.0pt'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;color:black'>a)</span><span style='font-size:10.0pt;color:black'> PTI report to CSC March 2020. <o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:10.0pt;color:black'>b)</span><span style='font-size:10.0pt;color:black'> CSC Findings PTI Performance.<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'>5. SLA Amendment Updates<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt'>Awaiting confirmation of approval by the ccNSO and GNSO Councils<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt'>6. </span></b><b><span style='color:black;mso-fareast-language:EN-GB'>PTI’s performance in its role as the operator of the Key Signing Key for the DNS Root Zone</span></b><span style='font-family:"Times New Roman",serif;mso-fareast-language:EN-GB'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt'>7. IFRT Update<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt'>James Gannon / Amy Craemer on progress to date IFRT <o:p></o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoListParagraph style='margin-left:0cm;mso-list:l1 level1 lfo1'><span lang=EN-CA style='font-size:10.0pt'>Progress to date and presentation <o:p></o:p></span></li><li class=MsoListParagraph style='margin-left:0cm;mso-list:l1 level1 lfo1'><span lang=EN-CA style='font-size:10.0pt'>Meeting CSC with IFRT: 28 April 2020. Question IFRT to CSC:<o:p></o:p></span></li></ul><p class=MsoNormal style='margin-left:36.0pt'><b><i><span style='font-size:10.0pt;color:black;mso-fareast-language:EN-GB'>In CSC's opinion, has PTI acted in good faith to resolve any performance issues the CSC has identified in the past?</span></i></b><i><span style='font-family:"Times New Roman",serif;mso-fareast-language:EN-GB'><o:p></o:p></span></i></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:10.0pt;line-height:115%'><b><span style='font-size:10.0pt;line-height:115%;color:black'>8. AOB<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:10.0pt;line-height:115%'><b><span style='font-size:10.0pt;line-height:115%;color:black'>9. Next meetings<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:10.0pt;line-height:115%'><b><span style='font-size:10.0pt;line-height:115%;color:black'>Proposed dates, to be confirmed: <o:p></o:p></span></b></p><ul style='margin-top:0cm' type=disc><li class=MsoListParagraph style='color:black;margin-bottom:10.0pt;margin-left:0cm;line-height:115%;mso-list:l0 level1 lfo2'><span lang=EN-CA style='font-size:10.0pt;line-height:115%'>Wednesday 13 May 2020, 18.00 UTC (Hoping PTI is able to report before the regular meeting of the 15th)<o:p></o:p></span></li><li class=MsoListParagraph style='color:black;margin-bottom:10.0pt;margin-left:0cm;line-height:115%;mso-list:l0 level1 lfo2'><span lang=EN-CA style='font-size:10.0pt;line-height:115%'>Wednesday 17 June 2020, 18.00 UTC<o:p></o:p></span></li><li class=MsoListParagraph style='color:black;margin-bottom:10.0pt;margin-left:0cm;line-height:115%;mso-list:l0 level1 lfo2'><span lang=EN-CA style='font-size:10.0pt;line-height:115%'>Wednesday 15 July 2020, 18.00 UTC<b> </b><o:p></o:p></span></li></ul><p class=MsoNormal style='margin-bottom:10.0pt;line-height:115%'><b><span style='font-size:10.0pt;line-height:115%;color:black'>10. Adjourn<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>