<div dir="ltr"><div>Hi Naela,</div><div><br></div><div>I agree with Brett that this is a very good starting point :)<br></div><div><br></div><div>However, I do need some clarification regarding regarding the new new metrics that are qualitative in nature:</div><div><br></div><div>1) The first metric "<span style="font-size:12pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">KSK
ceremony Performed</span>" is qualitative in nature with 100% SLA Threshold. How to do measure the success of the metric if lets say ceremony is delayed by few days ? <br></div><div> a) Scenario #1: Ceremony completed successfully no later than 33 days prior to signature expiration. Success = 100%</div><div> b) Scenario#2: Ceremony completed successfully with 3 days delay and 30 days prior to signature expiration. Will the success be measured at 90% (= 30 * (100/33)) ? OR just 0%.<br></div><div><br></div><div>Just trying to understand how these metrics will be calculated. <br></div><div><br></div><div>Regards,</div><div>Gaurav<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Apr 15, 2020 at 2:37 PM Brett Carr <<a href="mailto:brett.carr@nominet.uk">brett.carr@nominet.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt">Thanks Naela,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"> As mentioned this is a great starting point.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"> Just to get some additional suggestions on the record for when we do pick this up again.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<ol style="margin-top:0cm" type="1" start="1">
<li class="gmail-m_-6023548906236593586MsoListParagraph" style="margin-left:0cm"><span style="font-size:11pt">I wonder If there is something we can track/assess in relation to the management IANA do of the ZSK Operator.<u></u><u></u></span></li><li class="gmail-m_-6023548906236593586MsoListParagraph" style="margin-left:0cm"><span style="font-size:11pt">When the discussions have concluded on how often the KSK should be rolled we should track that activity.<u></u><u></u></span></li><li class="gmail-m_-6023548906236593586MsoListParagraph" style="margin-left:0cm"><span style="font-size:11pt">I’d also like to suggest we track the TCR Churn, as a lot of the management and monitoring is done by the TCRs I think it’s
important that new TCRs are regularly added and long term TCRs are retired.<u></u><u></u></span></li></ol>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">Brett<u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11pt"><br>
--<br>
Brett Carr<br>
Manager DNS and Network Engineering<br>
Nominet UK<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="margin-left:36pt"><b><span style="color:black">From:
</span></b><span style="color:black">ICANN-CSC <<a href="mailto:icann-csc-bounces@icann.org" target="_blank">icann-csc-bounces@icann.org</a>> on behalf of Naela Sarras <<a href="mailto:naela.sarras@iana.org" target="_blank">naela.sarras@iana.org</a>><br>
<b>Date: </b>Thursday, 2 April 2020 at 17:31<br>
<b>To: </b>"<a href="mailto:icann-csc@icann.org" target="_blank">icann-csc@icann.org</a>" <<a href="mailto:icann-csc@icann.org" target="_blank">icann-csc@icann.org</a>><br>
<b>Subject: </b>[ICANN-CSC] Action Item - Proposed KPIs for KSK performance<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"><u></u> <u></u></span></p>
</div>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Dear CSC,</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">During the March 2020 CSC meeting, Kim Davies gave a presentation on IANA’s role in managing the Root Key Signing Key (KSK). I have attached the presentation again for your reference
if needed.</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Following the presentation and discussion, we were tasked with an action item to come up with possible key performance indicators to monitor performance of the KSK.</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Please find attached a document regarding with proposed measurements for CSC consideration.</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">We look forward to discussing the attached with you.
</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Best regards,</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt"> </span><u></u><u></u></p>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Naela
Sarras</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">Director,
IANA Operations</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-left:36pt"><span style="font-size:11pt">ICANN</span><u></u><u></u></p>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-left:36pt"> <u></u><u></u></p>
</div>
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