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<p class="MsoNormal"><span style="font-size:11.0pt">Hi Nigel,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Discussing the SLA change process is on the next meeting’s agenda. I believe that in writing this process, the CSC, PTI and ICANN referred to this section from the CSC’s Charter:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">The CSC, in consultation with the IANA Functions Operator, will develop procedures for changing service levels including the removal of existing service levels or the inclusion of new service levels. These
procedures will be commensurate with the type of the service level change being proposed. Informing the registry operators about proposed changes shall always be required; however, the type of service level change will determine whether it is necessary to
conduct a community-wide consultation. The procedures may be updated from time to time, and will only become effective after publication of the process on the CSC webpage, and after informing the ccNSO Council and RySG, the direct customers.<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Community-wide consultation is done through the Public Comment process, and where it was logical, the CSC, PTI and ICANN felt approval from the GNSO and ccNSO Councils was necessary.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If I did not understand your question, please let me know.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Amy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Nigel Cassimire <Nigel.Cassimire@ctu.int><br>
<b>Date: </b>Sunday, June 14, 2020 at 08:59<br>
<b>To: </b>Amy Creamer <amy.creamer@icann.org>, "icann-csc@icann.org" <icann-csc@icann.org><br>
<b>Subject: </b>[Ext] RE: Draft CSC May 2020 Report<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I’m generally ok with the draft, Amy.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Something just occurring to me though. Was it required for the gNSO Council to approve the new
<u>ccTLD-related</u> metrics?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;color:#2E3192">Nigel Cassimire |
</span></b><span style="font-size:11.0pt;color:#2E3192">Telecommunications Specialist</span><o:p></o:p></p>
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<p class="MsoNormal"><img width="59" height="73" style="width:.6145in;height:.7604in" id="_x0000_i1028" src="cid:image001.jpg@01D642F0.69A20B60">[ctu.int]<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:6.0pt;color:#2E3192"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Caribbean </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Telecommunications </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Union </span></b><o:p></o:p></p>
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<p class="MsoNormal"><img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1027" src="cid:image002.jpg@01D642F0.69A20B60">[facebook.com]
<img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1026" src="cid:image003.jpg@01D642F0.69A20B60">[twitter.com]
<img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1025" src="cid:image004.jpg@01D642F0.69A20B60">[youtube.com]<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192">4 Mary Street, St. Clair<b> |</b> Port of Spain<b> |</b> Trinidad and Tobago
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#2E3192">Tel:</span></b><span style="font-size:10.0pt;color:#2E3192"> (+1 868) 628-0281 ext. 235
<b>| Fax:</b> (+1 868) 622-6523 Website: </span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__ctu.int_&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=pGEnaA4mCPWZ_ADgc_jISWlFH84QSZZte-HRCGZOrlA&m=ZBzDVSQzEilrkU4DIYpBTHje-DZ37pYYbtb7uU5bejs&s=HQIjONQZHIgr0NeX3vLxrdDT6bcBFv6NrDANVgatnPg&e="><span style="font-size:10.0pt">http://ctu.int</span>
[ctu.int]</a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> ICANN-CSC [mailto:icann-csc-bounces@icann.org]
<b>On Behalf Of </b>Amy Creamer<br>
<b>Sent:</b> Friday, June 12, 2020 3:00 PM<br>
<b>To:</b> icann-csc@icann.org<br>
<b>Subject:</b> [ICANN-CSC] Draft CSC May 2020 Report</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">All,</span><o:p></o:p></p>
<p class="MsoPlainText"> <o:p></o:p></p>
<p class="MsoPlainText">Attached is a draft May 2020 CSC report for review and discussion. The draft is a redline against the April CSC report.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Amy Creamer</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sr. Project Manager</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Office of the Chief Technical Officer (OCTO)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Internet Corporation for Assigned Names and Numbers (</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.icann.org_&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=pGEnaA4mCPWZ_ADgc_jISWlFH84QSZZte-HRCGZOrlA&m=ZBzDVSQzEilrkU4DIYpBTHje-DZ37pYYbtb7uU5bejs&s=lZhah2hjhlccnRpBO0zLxcpneBq8MHI4LYRFkWlsIq0&e="><span style="font-size:11.0pt">ICANN</span>
[icann.org]</a><span style="font-size:11.0pt">)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mobile: +1 424-537-8917</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Direct Line: +1 310-578-8910</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Email: </span><a href="mailto:amy.creamer@icann.org"><span style="font-size:11.0pt">amy.creamer@icann.org</span></a><o:p></o:p></p>
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