<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoPlainText, li.MsoPlainText, div.MsoPlainText
{mso-style-priority:99;
mso-style-link:"Plain Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.PlainTextChar
{mso-style-name:"Plain Text Char";
mso-style-priority:99;
mso-style-link:"Plain Text";
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-TT" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">Thanks, Amy,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">Your response was relevant to my question. I guess, as you said, there will be opportunity to discuss the change process at Wednesday’s meeting,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">Nigel C.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Amy Creamer [mailto:amy.creamer@icann.org]
<br>
<b>Sent:</b> Monday, June 15, 2020 11:39 AM<br>
<b>To:</b> Nigel Cassimire <Nigel.Cassimire@ctu.int>; icann-csc@icann.org<br>
<b>Subject:</b> Re: [Ext] RE: Draft CSC May 2020 Report<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi Nigel,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Discussing the SLA change process is on the next meeting’s agenda. I believe that in writing this process, the CSC, PTI and ICANN referred to this section from the CSC’s Charter:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:11.0pt">The CSC, in consultation with the IANA Functions Operator, will develop procedures for changing service levels including the removal of existing service levels or the inclusion of new service
levels. These procedures will be commensurate with the type of the service level change being proposed. Informing the registry operators about proposed changes shall always be required; however, the type of service level change will determine whether it is
necessary to conduct a community-wide consultation. The procedures may be updated from time to time, and will only become effective after publication of the process on the CSC webpage, and after informing the ccNSO Council and RySG, the direct customers.<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Community-wide consultation is done through the Public Comment process, and where it was logical, the CSC, PTI and ICANN felt approval from the GNSO and ccNSO Councils was necessary.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">If I did not understand your question, please let me know.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Amy<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">From: </span></b><span lang="EN-US" style="color:black">Nigel Cassimire <<a href="mailto:Nigel.Cassimire@ctu.int">Nigel.Cassimire@ctu.int</a>><br>
<b>Date: </b>Sunday, June 14, 2020 at 08:59<br>
<b>To: </b>Amy Creamer <<a href="mailto:amy.creamer@icann.org">amy.creamer@icann.org</a>>, "<a href="mailto:icann-csc@icann.org">icann-csc@icann.org</a>" <<a href="mailto:icann-csc@icann.org">icann-csc@icann.org</a>><br>
<b>Subject: </b>[Ext] RE: Draft CSC May 2020 Report<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">I’m generally ok with the draft, Amy.</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Something just occurring to me though. Was it required for the gNSO Council to approve the new
<u>ccTLD-related</u> metrics?</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span><span lang="EN-US"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="354" style="width:265.25pt;border-collapse:collapse">
<tbody>
<tr style="height:8.5pt">
<td width="354" colspan="3" valign="top" style="width:265.25pt;padding:0in 5.4pt 0in 5.4pt;height:8.5pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:#2E3192">Nigel Cassimire |
</span></b><span style="font-size:11.0pt;color:#2E3192">Telecommunications Specialist</span><o:p></o:p></p>
</td>
</tr>
<tr style="height:63.85pt">
<td width="78" nowrap="" valign="top" style="width:58.25pt;padding:0in 5.4pt 0in 5.4pt;height:63.85pt">
<p class="MsoNormal"><img border="0" width="59" height="73" id="_x0000_i1025" src="cid:image001.jpg@01D6430C.6F936ED0">[ctu.int]<o:p></o:p></p>
</td>
<td width="228" nowrap="" valign="top" style="width:171.0pt;padding:0in 5.4pt 0in 5.4pt;height:63.85pt">
<p class="MsoNormal"><b><span style="font-size:6.0pt;color:#2E3192"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Caribbean </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Telecommunications </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#2E3192">Union </span></b><o:p></o:p></p>
</td>
<td width="48" valign="top" style="width:.5in;padding:0in 5.4pt 0in 5.4pt;height:63.85pt">
<p class="MsoNormal"><img border="0" width="22" height="22" id="_x0000_i1026" src="cid:image002.jpg@01D6430C.6F936ED0">[facebook.com]
<img border="0" width="22" height="22" id="_x0000_i1027" src="cid:image003.jpg@01D6430C.6F936ED0">[twitter.com]
<img border="0" width="22" height="22" id="_x0000_i1028" src="cid:image004.jpg@01D6430C.6F936ED0">[youtube.com]<o:p></o:p></p>
</td>
</tr>
<tr style="height:40.0pt">
<td width="354" nowrap="" colspan="3" valign="top" style="width:265.25pt;padding:0in 5.4pt 0in 5.4pt;height:40.0pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192">4 Mary Street, St. Clair<b> |</b> Port of Spain<b> |</b> Trinidad and Tobago
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#2E3192">Tel:</span></b><span style="font-size:10.0pt;color:#2E3192"> (+1 868) 628-0281 ext. 235
<b>| Fax:</b> (+1 868) 622-6523 Website: </span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__ctu.int_&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=pGEnaA4mCPWZ_ADgc_jISWlFH84QSZZte-HRCGZOrlA&m=ZBzDVSQzEilrkU4DIYpBTHje-DZ37pYYbtb7uU5bejs&s=HQIjONQZHIgr0NeX3vLxrdDT6bcBFv6NrDANVgatnPg&e="><span style="font-size:10.0pt">http://ctu.int</span>
[ctu.int]</a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span><span lang="EN-US"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> ICANN-CSC [<a href="mailto:icann-csc-bounces@icann.org">mailto:icann-csc-bounces@icann.org</a>]
<b>On Behalf Of </b>Amy Creamer<br>
<b>Sent:</b> Friday, June 12, 2020 3:00 PM<br>
<b>To:</b> <a href="mailto:icann-csc@icann.org">icann-csc@icann.org</a><br>
<b>Subject:</b> [ICANN-CSC] Draft CSC May 2020 Report</span><span lang="EN-US"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">All,</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US">Attached is a draft May 2020 CSC report for review and discussion. The draft is a redline against the April CSC report.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Regards,</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Amy Creamer</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Sr. Project Manager</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Office of the Chief Technical Officer (OCTO)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Internet Corporation for Assigned Names and Numbers (</span><span lang="EN-US"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.icann.org_&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=pGEnaA4mCPWZ_ADgc_jISWlFH84QSZZte-HRCGZOrlA&m=ZBzDVSQzEilrkU4DIYpBTHje-DZ37pYYbtb7uU5bejs&s=lZhah2hjhlccnRpBO0zLxcpneBq8MHI4LYRFkWlsIq0&e="><span style="font-size:11.0pt">ICANN</span>
[icann.org]</a></span><span lang="EN-US" style="font-size:11.0pt">)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Mobile: +1 424-537-8917</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Direct Line: +1 310-578-8910</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Email: </span><span lang="EN-US"><a href="mailto:amy.creamer@icann.org"><span style="font-size:11.0pt">amy.creamer@icann.org</span></a><o:p></o:p></span></p>
</div>
</body>
</html>