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<p class="MsoNormal"><span style="font-size:11.0pt">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Attached are the meeting notes from this week’s Plenary Call and Marilia’s presentation on how PTI solicits customer feedback. These document are publicly available on the IFRT’s wiki under
<a href="https://community.icann.org/display/ifr/May+12+2020+%2818%3A00+UTC%29+-+Call+%2311">
Plenary Call #11</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">In preparation for the CSC’s Chair & Co-Chair joining us on Plenary Call #12, 26-May, please add/edit questions on the CSC Question tab within out working document,
</span><a href="https://docs.google.com/spreadsheets/d/1liYwq83mQa9rRkuPwqt7ZoUDVtN-yT_c/edit#gid=1621245865"><span style="font-size:10.5pt;font-family:"Helvetica Neue";color:#0052CC;background:white">Contract Breakdown spreadsheet</span></a><span style="font-size:10.5pt;font-family:"Helvetica Neue";color:#172B4D;background:white"> by
18-May-20.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Amy Creamer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sr. Project Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Office of the Chief Technical Officer (OCTO)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Internet Corporation for Assigned Names and Numbers (<a href="http://www.icann.org/"><span style="color:#0563C1">ICANN</span></a>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mobile: +1 424-537-8917<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Direct Line: +1 310-578-8910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Email: amy.creamer@icann.org</span><o:p></o:p></p>
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