All,<div><br></div><div>The Complaints Office issued an FAQ on May 18, which can be found here: <a href="https://www.icann.org/en/system/files/files/complaints-office-faqs-18may17-en.pdf">https://www.icann.org/en/system/files/files/complaints-office-faqs-18may17-en.pdf</a></div><div><br></div><div>The FAQ is short (2 pages, though it has links to other resources) and fairly high-level. Nonetheless, it's important reading for all those who might have or be interested in complaints regarding ICANN.</div><div><br></div><div>Greg</div><div dir="ltr">-- <br></div><div data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"></p><div><p style="text-indent:0in"><span style="font-size:12.8px"><a></a></span><b style="font-size:12.8px"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#002e62">Greg
Shatan<br>
</span></b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">C: 917-816-6428<br>
S: gsshatan</span><font color="#000000" face="Arial, sans-serif"><span style="font-size:13.3333px"><br></span></font><a href="mailto:gregshatanipc@gmail.com" style="font-family:Arial,sans-serif;font-size:10pt;text-indent:0in" target="_blank"><span style="color:#1155cc">gregshatanipc@gmail.com</span></a></p><p style="font-size:12.8px;text-indent:0in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div>