<div dir="ltr"><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman">Good day Maureen,</font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font size="3"><font color="#000000"><font face="Times New Roman"><span> </span>First of all we
have always to but in mind as your correctly stated that this is a volunteer
work from the members, but on the other hand I do agree that up to certain extent
there should be a fair KPI’s in place to evaluate the performance of ALAC
members. </font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman">Also I am quite sure that selected or nominated ALAC members
for these leadership positions were based on their knowledge , commitment and experience
as well as high performance otherwise they will not be part of the team.</font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font size="3"><font color="#000000"><font face="Times New Roman"><span> </span><span> </span><span> </span></font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font size="3"><font color="#000000"><font face="Times New Roman"><span> </span>Hence measuring
criteria would always be much clearer and effective if it is set for
Quantitative factors rather than Qualitative once.</font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 0.5in" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman"> </font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><b><font size="3"><font color="#000000"><font face="Times New Roman">So having said that then I would like to address the following:
</font></font></font></b></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman"> </font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.25in" class="MsoNormal"><font color="#000000"><span style="font-family:"Courier New""><span><font size="3">o</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Attending meetings by it self is not a goal or objective
therefore it can not be part of the measuring criteria independently.</font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.25in" class="MsoNormal"><font color="#000000"><span style="font-family:"Courier New""><span><font size="3">o</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Also participation and contribution to the meeting discussion
can not be evaluated as a performance measure </font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.25in" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman"> </font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><b><font size="3"><font color="#000000"><font face="Times New Roman"><span> </span>Thereafter to
have a process in place that gives an indication of the member performance I
would suggest the following </font></font></font></b></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1in" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman"> </font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.25in" class="MsoNormal"><font color="#000000"><span style="font-family:"Courier New""><span><font size="3">o</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">ALAC members should be assigned to Chair a WG’s</font></font></p>
<font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.75in" class="MsoNormal"><font color="#000000"><span style="font-family:Wingdings"><span><font size="3">§</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font face="Times New Roman"><font size="3">With this type of assignment the member will logically be
accountable and responsible of a set deliverables <span> </span></font><font size="3">that he/she have to achieve, and this can be
measured and evaluated for the following set of KPI’s</font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2.25in" class="MsoNormal"><font color="#000000"><span style="font-family:Symbol"><span><font size="3">·</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Time to deliver</font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2.25in" class="MsoNormal"><font color="#000000"><span style="font-family:Symbol"><span><font size="3">·</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Commitment </font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2.25in" class="MsoNormal"><font color="#000000"><span style="font-family:Symbol"><span><font size="3">·</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Team working </font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2.25in" class="MsoNormal"><font color="#000000"><span style="font-family:Symbol"><span><font size="3">·</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Developing others (member
of the group)</font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2.25in" class="MsoNormal"><font color="#000000"><span style="font-family:Symbol"><span><font size="3">·</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">Others</font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 2in" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman"> </font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.25in" class="MsoNormal"><font color="#000000"><span style="font-family:"Courier New""><span><font size="3">o</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font face="Times New Roman"><span><font size="3"> </font></span><font size="3">ALAC members and chair of
RALO’s jointly should be responsible for engaging the ALS’s in work and
activities related to the rejoin at least and should provide a monthly call
report on this. </font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.75in" class="MsoNormal"><font color="#000000"><span style="font-family:Wingdings"><span><font size="3">§</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font size="3" face="Times New Roman">This is different activity from the RALO monthly call; this
should be done separately to reach out the ALS’s through a pre-plan agenda and
time frame.</font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt 1.75in" class="MsoNormal"><font color="#000000"><span style="font-family:Wingdings"><span><font size="3">§</font><span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><span dir="LTR"></span><font face="Times New Roman"><span><font size="3"> </font></span><font size="3">The objective is to get
in touch with ALS’s members outside the official call and tries to understand their
needs and requirements and also will be a good tool maybe to get them engage in
if they are not active. So this is more of OUTREACH on a small scale and more
of direct communication. </font></font></font></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><span><font color="#000000" size="3" face="Times New Roman"> </font></span></p><font color="#000000" size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt" class="MsoNormal"><font color="#000000" size="3" face="Times New Roman">Should you need any clarification then please let me know by
email or a call, I will be more than happy to discuss.</font></p><font color="#000000" size="3" face="Times New Roman">
</font></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <span dir="ltr"><<a href="mailto:hilyard@oyster.net.ck" target="_blank">hilyard@oyster.net.ck</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Thank you KT for your comments and suggestions. These are all very helpful.<br>
<br>
Regards<br>
<span class="HOEnZb"><font color="#888888">Maureen<br>
</font></span><div class="im HOEnZb"><br>
<br>
-----Original Message-----<br>
From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
[mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of<br>
</div><div class="HOEnZb"><div class="h5">Karaitiana Taiuru<br>
Sent: Monday, 25 November 2013 12:12 p.m.<br>
To: 'APRALO'<br>
Subject: Re: [APAC-Discuss] METRICS<br>
<br>
These are my thoughts based on not been an ALAC member (nor do I have time<br>
to).<br>
<br>
I would support a more closer monitoring approach to the ALAC performance<br>
review and would like to see the evaluations distributed to the relevant<br>
RALO's as we are the ones who nominate and put our trust in our<br>
representatives to provide our views and then to report back to us.<br>
<br>
I would expect that participation in all meetings, emails and Work Groups<br>
would be at the very minimum 90%. There are so many issues at present it<br>
would be hard not to have a voice at a meeting.<br>
<br>
Saying this, I would also expect that any new ALAC appointments are mentored<br>
and giving an appropriate transition period and were made to feel<br>
comfortable to ask for help. Some cultural and language barriers may also<br>
exist and should be considered.<br>
<br>
If people are under-performing, then perhaps a mechanism of someone talking<br>
to them in a non threating manner to see if there is any assistance required<br>
etc.<br>
<br>
Perhaps too, some way of recognition for the long hours and dedication may<br>
also be a motivation. This is likely to be more of a RALO initiative though.<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
[mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of Maureen<br>
Hilyard<br>
Sent: Sunday, 24 November 2013 5:52 p.m.<br>
To: APRALO<br>
Subject: [APAC-Discuss] METRICS<br>
<br>
APRALO colleagues<br>
<br>
As Siranush had informed you already, I am on a working group (headed by<br>
Cheryl Langdon-Orr) that is looking at measuring the performance of ALAC<br>
members (as expected in the ALAC Rules of Procedure). We are later to be<br>
looking at ALSes and RALOs.<br>
<br>
It is an extremely difficult thing to do when:<br>
* the people in these positions are volunteers who have offered to do this<br>
work out of the goodness of their hearts - how do you measure their<br>
contribution to a task that has been set?<br>
* the Board and Management are becoming more vocal about getting value for<br>
money spent within the system - it costs a lot of money to bring the<br>
committees of the ICANN system together for each meeting. three times a<br>
year. They rightfully want to know that they are getting their money's<br>
worth.<br>
* it is very difficult to ascertain what METRICS are appropriate to measure<br>
each particular type of performance (attendance? contribution? value of<br>
contribution? others?)<br>
<br>
As ALSes you elect your APRALO representatives on the ALAC (me and Holly)<br>
and although Raf has been appointed to the ALAC as and APRALO NOMCOM<br>
candidate - the expectations should be the same.<br>
<br>
Therefore I'd really like to hear not only about WHAT performance criteria<br>
should be evaluated but also HOW it might be appropriately measured. I would<br>
like to use the advice of the ALSes to put together an evaluative process<br>
which could help us evaluate all the groups we have been tasked to evaluate.<br>
<br>
This is what we are looking at, at the moment:<br>
<br>
1. Do ALAC members attend all the meetings they should? Some attend the<br>
face to face meetings, but not the online meetings. ICANN is not looking at<br>
these candidates very favourably.<br>
<br>
2. Do ALAC members who attend the meetings actually contribute anything to<br>
the meetings? Some attend meetings but they don't say anything - what value<br>
do they give? Some log into teleconference meetings, but because they don't<br>
contribute anything, it is difficult to know whether they actually<br>
listening?)<br>
<br>
3. Do ALAC members participate on working groups? We have lots of members<br>
who volunteer for a working group, and never turn up for meetings to do the<br>
work. Its the same people every time doing the work .<br>
<br>
There may be other questions you may want to ask. Please do...<br>
<br>
Very importantly, HOW can we more effectively evaluate performance - what do<br>
you use in your workplace?<br>
<br>
Let me know.. I'd love to hear from you.<br>
<br>
Maureen<br>
_______________________________________________<br>
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<br>
Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
<br>
_______________________________________________<br>
APAC-Discuss mailing list<br>
<a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
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<br>
Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
<br>
_______________________________________________<br>
APAC-Discuss mailing list<br>
<a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
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<br>
Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br><div dir="ltr">
<p style="LINE-HEIGHT:normal;MARGIN:0in 0in 0pt"><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:12pt">Thanks</span></p>
<p style="LINE-HEIGHT:normal;MARGIN:0in 0in 0pt"><span style="FONT-FAMILY:'Times New Roman','serif';FONT-SIZE:12pt">Ali AlMeshal</span></p>
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