<p dir="ltr">Hello everyone.</p>
<p dir="ltr">I like Ali's input on metrics about leadership of Working Groups for ALAC members. I would also suggest co-chairing of WG between an ALAC Member and an At-Large community member. This will help build collaborative skills and capacity along the way. </p>
<p dir="ltr">Best regards,</p>
<p dir="ltr">Rinalia</p>
<div class="gmail_quote">On Nov 27, 2013 11:17 PM, "Maureen Hilyard" <<a href="mailto:hilyard@oyster.net.ck">hilyard@oyster.net.ck</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Thank you Ali. This breadth of feedback is very much appreciated.<br>
<br>
<br>
<br>
Maureen<br>
<br>
<br>
<br>
<br>
<br>
From: Ali AlMeshal [mailto:<a href="mailto:dralialmeshal@gmail.com">dralialmeshal@gmail.com</a>]<br>
Sent: Wednesday, 27 November 2013 12:45 a.m.<br>
To: Maureen Hilyard<br>
Cc: Karaitiana Taiuru; APRALO; METRICS<br>
Subject: Re: [APAC-Discuss] METRICS<br>
<br>
<br>
<br>
Good day Maureen,<br>
<br>
First of all we have always to but in mind as your correctly stated that<br>
this is a volunteer work from the members, but on the other hand I do agree<br>
that up to certain extent there should be a fair KPI’s in place to evaluate<br>
the performance of ALAC members.<br>
<br>
Also I am quite sure that selected or nominated ALAC members for these<br>
leadership positions were based on their knowledge , commitment and<br>
experience as well as high performance otherwise they will not be part of<br>
the team.<br>
<br>
<br>
<br>
Hence measuring criteria would always be much clearer and effective if it<br>
is set for Quantitative factors rather than Qualitative once.<br>
<br>
<br>
<br>
So having said that then I would like to address the following:<br>
<br>
<br>
<br>
o Attending meetings by it self is not a goal or objective therefore it<br>
can not be part of the measuring criteria independently.<br>
<br>
o Also participation and contribution to the meeting discussion can not be<br>
evaluated as a performance measure<br>
<br>
<br>
<br>
Thereafter to have a process in place that gives an indication of the<br>
member performance I would suggest the following<br>
<br>
<br>
<br>
o ALAC members should be assigned to Chair a WG’s<br>
<br>
§ With this type of assignment the member will logically be accountable and<br>
responsible of a set deliverables that he/she have to achieve, and this can<br>
be measured and evaluated for the following set of KPI’s<br>
<br>
· Time to deliver<br>
<br>
· Commitment<br>
<br>
· Team working<br>
<br>
· Developing others (member of the group)<br>
<br>
· Others<br>
<br>
<br>
<br>
o ALAC members and chair of RALO’s jointly should be responsible for<br>
engaging the ALS’s in work and activities related to the rejoin at least and<br>
should provide a monthly call report on this.<br>
<br>
§ This is different activity from the RALO monthly call; this should be<br>
done separately to reach out the ALS’s through a pre-plan agenda and time<br>
frame.<br>
<br>
§ The objective is to get in touch with ALS’s members outside the official<br>
call and tries to understand their needs and requirements and also will be a<br>
good tool maybe to get them engage in if they are not active. So this is<br>
more of OUTREACH on a small scale and more of direct communication.<br>
<br>
<br>
<br>
Should you need any clarification then please let me know by email or a<br>
call, I will be more than happy to discuss.<br>
<br>
<br>
<br>
On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <<a href="mailto:hilyard@oyster.net.ck">hilyard@oyster.net.ck</a>><br>
wrote:<br>
<br>
Thank you KT for your comments and suggestions. These are all very helpful.<br>
<br>
Regards<br>
Maureen<br>
<br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
[mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of<br>
<br>
Karaitiana Taiuru<br>
Sent: Monday, 25 November 2013 12:12 p.m.<br>
To: 'APRALO'<br>
Subject: Re: [APAC-Discuss] METRICS<br>
<br>
These are my thoughts based on not been an ALAC member (nor do I have time<br>
to).<br>
<br>
I would support a more closer monitoring approach to the ALAC performance<br>
review and would like to see the evaluations distributed to the relevant<br>
RALO's as we are the ones who nominate and put our trust in our<br>
representatives to provide our views and then to report back to us.<br>
<br>
I would expect that participation in all meetings, emails and Work Groups<br>
would be at the very minimum 90%. There are so many issues at present it<br>
would be hard not to have a voice at a meeting.<br>
<br>
Saying this, I would also expect that any new ALAC appointments are mentored<br>
and giving an appropriate transition period and were made to feel<br>
comfortable to ask for help. Some cultural and language barriers may also<br>
exist and should be considered.<br>
<br>
If people are under-performing, then perhaps a mechanism of someone talking<br>
to them in a non threating manner to see if there is any assistance required<br>
etc.<br>
<br>
Perhaps too, some way of recognition for the long hours and dedication may<br>
also be a motivation. This is likely to be more of a RALO initiative though.<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
[mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of Maureen<br>
Hilyard<br>
Sent: Sunday, 24 November 2013 5:52 p.m.<br>
To: APRALO<br>
Subject: [APAC-Discuss] METRICS<br>
<br>
APRALO colleagues<br>
<br>
As Siranush had informed you already, I am on a working group (headed by<br>
Cheryl Langdon-Orr) that is looking at measuring the performance of ALAC<br>
members (as expected in the ALAC Rules of Procedure). We are later to be<br>
looking at ALSes and RALOs.<br>
<br>
It is an extremely difficult thing to do when:<br>
* the people in these positions are volunteers who have offered to do this<br>
work out of the goodness of their hearts - how do you measure their<br>
contribution to a task that has been set?<br>
* the Board and Management are becoming more vocal about getting value for<br>
money spent within the system - it costs a lot of money to bring the<br>
committees of the ICANN system together for each meeting. three times a<br>
year. They rightfully want to know that they are getting their money's<br>
worth.<br>
* it is very difficult to ascertain what METRICS are appropriate to measure<br>
each particular type of performance (attendance? contribution? value of<br>
contribution? others?)<br>
<br>
As ALSes you elect your APRALO representatives on the ALAC (me and Holly)<br>
and although Raf has been appointed to the ALAC as and APRALO NOMCOM<br>
candidate - the expectations should be the same.<br>
<br>
Therefore I'd really like to hear not only about WHAT performance criteria<br>
should be evaluated but also HOW it might be appropriately measured. I would<br>
like to use the advice of the ALSes to put together an evaluative process<br>
which could help us evaluate all the groups we have been tasked to evaluate.<br>
<br>
This is what we are looking at, at the moment:<br>
<br>
1. Do ALAC members attend all the meetings they should? Some attend the<br>
face to face meetings, but not the online meetings. ICANN is not looking at<br>
these candidates very favourably.<br>
<br>
2. Do ALAC members who attend the meetings actually contribute anything to<br>
the meetings? Some attend meetings but they don't say anything - what value<br>
do they give? Some log into teleconference meetings, but because they don't<br>
contribute anything, it is difficult to know whether they actually<br>
listening?)<br>
<br>
3. Do ALAC members participate on working groups? We have lots of members<br>
who volunteer for a working group, and never turn up for meetings to do the<br>
work. Its the same people every time doing the work .<br>
<br>
There may be other questions you may want to ask. Please do...<br>
<br>
Very importantly, HOW can we more effectively evaluate performance - what do<br>
you use in your workplace?<br>
<br>
Let me know.. I'd love to hear from you.<br>
<br>
Maureen<br>
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<br>
--<br>
<br>
Thanks<br>
<br>
Ali AlMeshal<br>
<br>
Bahrain Internet Society - BIS<br>
<br>
Board Member & Director of Strategic Alliances<br>
<br>
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Mobile: <a href="tel:%2B973%2039440025" value="+97339440025">+973 39440025</a><br>
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Skype: alialmeshal<br>
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email: <a href="mailto:dralialmeshal@gmail.com">dralialmeshal@gmail.com</a><br>
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<a href="mailto:ali.almeshal@bis.org.bh">ali.almeshal@bis.org.bh</a><br>
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</blockquote></div>