<div dir="ltr">Thank you Fouad. You have offered another interesting perspective.<div><br></div><div>Maureen<br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 28 November 2013 06:16, Fouad Bajwa <span dir="ltr"><<a href="mailto:fouadbajwa@gmail.com" target="_blank">fouadbajwa@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I believe one of the most important metrics component should be built<br>
on the fact that if a member suggests something, how many of those<br>
suggestions were actually accepted and incorporated into the system.<br>
<br>
One small example is that I've proposed individual membership in the<br>
past during 2010, created the paperwork suggesting the policy reform<br>
in the APRALO articles, presented it and then silence. This would have<br>
enhanced participation, inclusion of more productive talent and people<br>
that are sensitive about ICANN and IG related issues. Such talent thus<br>
has to move under a narrower scope into the ncuc/ncsg and APRALO loses<br>
out.<br>
<br>
Somehow the belief that only groups can represent the rights of the<br>
users is a fantasy. For example, in the technical community and most<br>
in ISOC circles, most of the members in a recognized ALS are not<br>
actually CS or information rights activists but people with corporate<br>
day jobs and of companies that actually should fall under contracted<br>
parties ac/oc's in ICANN.<br>
<br>
The value that comes into such an organizational system are actually<br>
the members, the system itself cannot come up with ideas and transform<br>
the ideas into workable actions.<br>
<br>
Participation collapses when member ideas are not viewed as valuable<br>
input and organizations that don't believe in agility to change and<br>
adapt to round the clock innovation and improvements basically fall<br>
short on rationality for existence and support in the future.<br>
<br>
If the participation in meetings and tele-cons are an evaluative<br>
criteria for calculating value for money, something is seriously wrong<br>
with ICANN and the people who are attempting to address such issues by<br>
adopting such a weak and lame course of action.<br>
<br>
KPIs are measured against activities and participation in telecons and<br>
meetings are not such an input or expected outcome.<br>
<br>
The indicators can be established on a the basis of number of members<br>
present and number of comments, suggestions and recommendations<br>
received during any calls/meetings and the actions were taken on them.<br>
The second level would be number of policy comments requested by ICANN<br>
and the number of members that voted on them, the time taken to make<br>
comments or recommendations, total number of policy requests for<br>
comments and number of comments made to policy requests.<br>
<br>
Its actually a very simple and straightforward thing. List down all<br>
the things that ALAC and its members do. Against those activities a<br>
scorecard can be developed and benchmarked against other AC/OC work.<br>
<br>
I'll think more about this.<br>
<div class="HOEnZb"><div class="h5"><br>
<br>
<br>
On Thu, Nov 28, 2013 at 8:18 AM, Rinalia Abdul Rahim<br>
<<a href="mailto:rinalia.abdulrahim@gmail.com">rinalia.abdulrahim@gmail.com</a>> wrote:<br>
> Hello everyone.<br>
><br>
> I like Ali's input on metrics about leadership of Working Groups for ALAC<br>
> members. I would also suggest co-chairing of WG between an ALAC Member and<br>
> an At-Large community member. This will help build collaborative skills and<br>
> capacity along the way.<br>
><br>
> Best regards,<br>
><br>
> Rinalia<br>
> On Nov 27, 2013 11:17 PM, "Maureen Hilyard" <<a href="mailto:hilyard@oyster.net.ck">hilyard@oyster.net.ck</a>> wrote:<br>
><br>
>> Thank you Ali. This breadth of feedback is very much appreciated.<br>
>><br>
>><br>
>><br>
>> Maureen<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> From: Ali AlMeshal [mailto:<a href="mailto:dralialmeshal@gmail.com">dralialmeshal@gmail.com</a>]<br>
>> Sent: Wednesday, 27 November 2013 12:45 a.m.<br>
>> To: Maureen Hilyard<br>
>> Cc: Karaitiana Taiuru; APRALO; METRICS<br>
>> Subject: Re: [APAC-Discuss] METRICS<br>
>><br>
>><br>
>><br>
>> Good day Maureen,<br>
>><br>
>> First of all we have always to but in mind as your correctly stated that<br>
>> this is a volunteer work from the members, but on the other hand I do agree<br>
>> that up to certain extent there should be a fair KPI’s in place to evaluate<br>
>> the performance of ALAC members.<br>
>><br>
>> Also I am quite sure that selected or nominated ALAC members for these<br>
>> leadership positions were based on their knowledge , commitment and<br>
>> experience as well as high performance otherwise they will not be part of<br>
>> the team.<br>
>><br>
>><br>
>><br>
>> Hence measuring criteria would always be much clearer and effective if<br>
>> it<br>
>> is set for Quantitative factors rather than Qualitative once.<br>
>><br>
>><br>
>><br>
>> So having said that then I would like to address the following:<br>
>><br>
>><br>
>><br>
>> o Attending meetings by it self is not a goal or objective therefore it<br>
>> can not be part of the measuring criteria independently.<br>
>><br>
>> o Also participation and contribution to the meeting discussion can not<br>
>> be<br>
>> evaluated as a performance measure<br>
>><br>
>><br>
>><br>
>> Thereafter to have a process in place that gives an indication of the<br>
>> member performance I would suggest the following<br>
>><br>
>><br>
>><br>
>> o ALAC members should be assigned to Chair a WG’s<br>
>><br>
>> § With this type of assignment the member will logically be accountable<br>
>> and<br>
>> responsible of a set deliverables that he/she have to achieve, and this<br>
>> can<br>
>> be measured and evaluated for the following set of KPI’s<br>
>><br>
>> · Time to deliver<br>
>><br>
>> · Commitment<br>
>><br>
>> · Team working<br>
>><br>
>> · Developing others (member of the group)<br>
>><br>
>> · Others<br>
>><br>
>><br>
>><br>
>> o ALAC members and chair of RALO’s jointly should be responsible for<br>
>> engaging the ALS’s in work and activities related to the rejoin at least<br>
>> and<br>
>> should provide a monthly call report on this.<br>
>><br>
>> § This is different activity from the RALO monthly call; this should be<br>
>> done separately to reach out the ALS’s through a pre-plan agenda and time<br>
>> frame.<br>
>><br>
>> § The objective is to get in touch with ALS’s members outside the<br>
>> official<br>
>> call and tries to understand their needs and requirements and also will be<br>
>> a<br>
>> good tool maybe to get them engage in if they are not active. So this is<br>
>> more of OUTREACH on a small scale and more of direct communication.<br>
>><br>
>><br>
>><br>
>> Should you need any clarification then please let me know by email or a<br>
>> call, I will be more than happy to discuss.<br>
>><br>
>><br>
>><br>
>> On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <<a href="mailto:hilyard@oyster.net.ck">hilyard@oyster.net.ck</a>><br>
>> wrote:<br>
>><br>
>> Thank you KT for your comments and suggestions. These are all very helpful.<br>
>><br>
>> Regards<br>
>> Maureen<br>
>><br>
>><br>
>><br>
>> -----Original Message-----<br>
>> From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
>> [mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of<br>
>><br>
>> Karaitiana Taiuru<br>
>> Sent: Monday, 25 November 2013 12:12 p.m.<br>
>> To: 'APRALO'<br>
>> Subject: Re: [APAC-Discuss] METRICS<br>
>><br>
>> These are my thoughts based on not been an ALAC member (nor do I have time<br>
>> to).<br>
>><br>
>> I would support a more closer monitoring approach to the ALAC performance<br>
>> review and would like to see the evaluations distributed to the relevant<br>
>> RALO's as we are the ones who nominate and put our trust in our<br>
>> representatives to provide our views and then to report back to us.<br>
>><br>
>> I would expect that participation in all meetings, emails and Work Groups<br>
>> would be at the very minimum 90%. There are so many issues at present it<br>
>> would be hard not to have a voice at a meeting.<br>
>><br>
>> Saying this, I would also expect that any new ALAC appointments are<br>
>> mentored<br>
>> and giving an appropriate transition period and were made to feel<br>
>> comfortable to ask for help. Some cultural and language barriers may also<br>
>> exist and should be considered.<br>
>><br>
>> If people are under-performing, then perhaps a mechanism of someone talking<br>
>> to them in a non threating manner to see if there is any assistance<br>
>> required<br>
>> etc.<br>
>><br>
>> Perhaps too, some way of recognition for the long hours and dedication may<br>
>> also be a motivation. This is likely to be more of a RALO initiative<br>
>> though.<br>
>><br>
>> -----Original Message-----<br>
>> From: <a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a><br>
>> [mailto:<a href="mailto:apac-discuss-bounces@atlarge-lists.icann.org">apac-discuss-bounces@atlarge-lists.icann.org</a>] On Behalf Of Maureen<br>
>> Hilyard<br>
>> Sent: Sunday, 24 November 2013 5:52 p.m.<br>
>> To: APRALO<br>
>> Subject: [APAC-Discuss] METRICS<br>
>><br>
>> APRALO colleagues<br>
>><br>
>> As Siranush had informed you already, I am on a working group (headed by<br>
>> Cheryl Langdon-Orr) that is looking at measuring the performance of ALAC<br>
>> members (as expected in the ALAC Rules of Procedure). We are later to be<br>
>> looking at ALSes and RALOs.<br>
>><br>
>> It is an extremely difficult thing to do when:<br>
>> * the people in these positions are volunteers who have offered to do this<br>
>> work out of the goodness of their hearts - how do you measure their<br>
>> contribution to a task that has been set?<br>
>> * the Board and Management are becoming more vocal about getting value for<br>
>> money spent within the system - it costs a lot of money to bring the<br>
>> committees of the ICANN system together for each meeting. three times a<br>
>> year. They rightfully want to know that they are getting their money's<br>
>> worth.<br>
>> * it is very difficult to ascertain what METRICS are appropriate to measure<br>
>> each particular type of performance (attendance? contribution? value of<br>
>> contribution? others?)<br>
>><br>
>> As ALSes you elect your APRALO representatives on the ALAC (me and Holly)<br>
>> and although Raf has been appointed to the ALAC as and APRALO NOMCOM<br>
>> candidate - the expectations should be the same.<br>
>><br>
>> Therefore I'd really like to hear not only about WHAT performance criteria<br>
>> should be evaluated but also HOW it might be appropriately measured. I<br>
>> would<br>
>> like to use the advice of the ALSes to put together an evaluative process<br>
>> which could help us evaluate all the groups we have been tasked to<br>
>> evaluate.<br>
>><br>
>> This is what we are looking at, at the moment:<br>
>><br>
>> 1. Do ALAC members attend all the meetings they should? Some attend the<br>
>> face to face meetings, but not the online meetings. ICANN is not looking at<br>
>> these candidates very favourably.<br>
>><br>
>> 2. Do ALAC members who attend the meetings actually contribute anything to<br>
>> the meetings? Some attend meetings but they don't say anything - what value<br>
>> do they give? Some log into teleconference meetings, but because they don't<br>
>> contribute anything, it is difficult to know whether they actually<br>
>> listening?)<br>
>><br>
>> 3. Do ALAC members participate on working groups? We have lots of members<br>
>> who volunteer for a working group, and never turn up for meetings to do the<br>
>> work. Its the same people every time doing the work .<br>
>><br>
>> There may be other questions you may want to ask. Please do...<br>
>><br>
>> Very importantly, HOW can we more effectively evaluate performance - what<br>
>> do<br>
>> you use in your workplace?<br>
>><br>
>> Let me know.. I'd love to hear from you.<br>
>><br>
>> Maureen<br>
>> _______________________________________________<br>
>> APAC-Discuss mailing list<br>
>> <a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
>> <a href="https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss" target="_blank">https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss</a><br>
>><br>
>> Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
>><br>
>> _______________________________________________<br>
>> APAC-Discuss mailing list<br>
>> <a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
>> <a href="https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss" target="_blank">https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss</a><br>
>><br>
>> Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
>><br>
>> _______________________________________________<br>
>> APAC-Discuss mailing list<br>
>> <a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
>> <a href="https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss" target="_blank">https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss</a><br>
>><br>
>> Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>><br>
>> Thanks<br>
>><br>
>> Ali AlMeshal<br>
>><br>
>> Bahrain Internet Society - BIS<br>
>><br>
>> Board Member & Director of Strategic Alliances<br>
>><br>
>> Professional Public speaker in ICT and e-Business<br>
>><br>
>> Payment Industry Expert Advisor<br>
>><br>
>> Mobile: <a href="tel:%2B973%2039440025" value="+97339440025">+973 39440025</a><br>
>><br>
>> Skype: alialmeshal<br>
>><br>
>> email: <a href="mailto:dralialmeshal@gmail.com">dralialmeshal@gmail.com</a><br>
>><br>
>> <a href="mailto:ali.almeshal@bis.org.bh">ali.almeshal@bis.org.bh</a><br>
>><br>
>> <a href="http://www.bis.org.bh" target="_blank">www.bis.org.bh</a> <<a href="http://www.bis.org.bh/" target="_blank">http://www.bis.org.bh/</a>><br>
>><br>
>> Twitter :@internetBH<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> _______________________________________________<br>
>> APAC-Discuss mailing list<br>
>> <a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
>> <a href="https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss" target="_blank">https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss</a><br>
>><br>
>> Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
>><br>
> _______________________________________________<br>
> APAC-Discuss mailing list<br>
> <a href="mailto:APAC-Discuss@atlarge-lists.icann.org">APAC-Discuss@atlarge-lists.icann.org</a><br>
> <a href="https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss" target="_blank">https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss</a><br>
><br>
> Homepage for the region: <a href="http://www.apralo.org" target="_blank">http://www.apralo.org</a><br>
<br>
<br>
<br>
</div></div><span class="HOEnZb"><font color="#888888">--<br>
Regards.<br>
--------------------------<br>
Fouad Bajwa<br>
ICT4D and Internet Governance Advisor<br>
My Blog: Internet's Governance: <a href="http://internetsgovernance.blogspot.com/" target="_blank">http://internetsgovernance.blogspot.com/</a><br>
Follow my Tweets: <a href="http://twitter.com/fouadbajwa" target="_blank">http://twitter.com/fouadbajwa</a><br>
</font></span><div class="HOEnZb"><div class="h5">_______________________________________________<br>
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<br>
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</div></div></blockquote></div><br></div>