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Factoring in the specifics that Dmitry has quoted, I guess I consider
Consumer Trust in relation to WHOIS from am somewhat different
perspective. <br><br>
I don't believe that we have spoken a lot about just what it is that
Consumers are supposed to be TRUSTING. I think the answer is whether
consumers have a greater trust in the Internet and its varied resources
because of WHOIS.<br><br>
Given the relatively infrequent use of WHOIS as a vehicle to instill
trust that Dmitry cites, I think we would have a hard time justifying
collecting and distributing WHOIS data on the basis of its instilling
trust.<br><br>
So any trust in the Internet or its resources is a byproduct of the
data's existence and availability for other reasons.<br><br>
So if we are not collecting and distributing the data to create Consumer
Trust, is there really any merit in trying to judge whether it is doing a
good job?<br><br>
When you consider that under various privacy legislation, data will only
become less available, how much time should we and future review teams
focus on the issue?<br><br>
Alan<br>
<br><br>
<br><br>
At 04/03/2018 05:51 AM, Dmitry Belyavsky wrote:<br><br>
<blockquote type=cite class=cite cite=""><b>Hello,<br><br>
After reading the documents I have some questions and thoughts. They are
unsorted.<br><br>
<ol>
<li>We have some categories of of consumers with their own definition of
trust. I think the main categories are
<ol>
<li>Common users.<br>
<li>Registrants<br>
<li>Market professionals (registrars, registries, resellers,
lawyers…)<br>
<li>Law enforcement people.
</ol>
<li>According to
<a href="https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf">
https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf</a>
Appendix F, WHOIS awareness is relatively low for the group selected for
the study. So does it make sense to speak about CT for group 1? There are
also problems (not understanded by such users) with trusted source of the
WHOIS data and data formatting (RDAP is a solution?).
<li>According to
<a href="https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf">
https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf</a>
, registrants relatively rarely use WHOIS to find out the website’s
owner.<br>
<li>According to
<a href="https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf">
https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf</a>
p. 6, “WHOIS accuracy complaints remain the largest category of
complaints to ICANN Contractual Compliance”. The is lack of information
regarding the contents of these complaints. <br>
<li>WHOIS is treated as trusted source for various researches organized
by ICANN (market share, data accuracy, etc). So we need truthworty WHOIS
data or we are unavailable to conduct such studies.<br>
<li>Technical data seem to be more trustworthy than other just because if
technical data is bogus, the domain can’t be used.<br>
<li>There are a lot of complaints regarding syntax correctness about the
whois data. But is it a threat to trustworthiness, if the data is still
parsable by humans (e.g. badly formatted but valid phones)? BTW,
Registrars MUST validate data according to their ICANN contracts.<br>
<li>Some registries (e.g. .BANK?) are expected to have more trustworthy
data because of more strict procedures of registration.<br>
<li>Alternative identities seems (to me) to be not about just trust, but
about usability (cross-site authentication, extra information, etc)
</ol><font face="Arial, Helvetica"><br>
Thank you!<br>
</b></font><br><br>
On Tue, Feb 27, 2018 at 5:44 PM, Jean-Baptiste Deroulez
<<a href="mailto:jean-baptiste.deroulez@icann.org">
jean-baptiste.deroulez@icann.org</a>> wrote:<br>
<dl><br>
<dd>Dear Consumer Trust subgroup members,<br><br>
<dd> <br><br>
<dd>Thank you for attending your subgroup call
<a href="https://community.icann.org/display/WHO/Meeting+%231+-+Consumer+Trust+%7C+27+February+2018">
#1</a>. Please find below the identified decisions reached and actions
items:<br><br>
<dd> <br>
</b><br>
<dd>DECISIONS REACHED<br>
</b><br>
<dd>
<dd>Delete questions 3,6 from first pass work plan, but retain question 4
(to be rephrased to tie more explicitly to WHOIS and not new gTLDs
overall).
<dd>Delete additional requested material (short compilation of data...).
<dd>Agree to all review materials and provide thoughts about answers to
questions in first pass work plan via email to subgroup.
<dd>Definition of "consumer" to include any Internet user, of
which registrants are a small subset. There may be multiple answers based
on subclass of "consumer" - for example, trustworthiness
provided by WHOIS to registrants vs. trust to Internet users in general.
<dd>Erika to collate findings, with contributions of particular topics
from subgroup members. As all review reports, they should provide
findings via email.<br>
<dd> <br>
</b><br>
<dd>ACTION ITEMS<br>
</b><br>
<dd>
<dd>Erika to expand the briefing request to identify the report and data
which the briefing to address. Written briefing ito be requested from GDD
by ICANN Org.
<dd>Subgroup members to review identified materials and questions in
first pass work plan document.
<dd>Erika to provide links to materials to the subgroup mailing list.
<dd>Dmitry to verify he can access the subgroup's wiki page:
<a href="https://community.icann.org/x/AZpEB">
https://community.icann.org/x/AZpEB</a>.
<dd>ICANN Org to update planning questions and provide to Erika for
review/refinement and distribution to subgroup.<br>
<dd>Kind regards,<br>
<font color="#888888"><br>
<dd> <br><br>
<dd>Jean-Baptiste<br>
</font><br>
<dd>_______________________________________________<br>
<dd>RDS-WHOIS2-ConsumerTrust mailing list<br>
<dd><a href="mailto:RDS-WHOIS2-ConsumerTrust@icann.org">
RDS-WHOIS2-ConsumerTrust@icann.org</a><br>
<dd>
<a href="https://mm.icann.org/mailman/listinfo/rds-whois2-consumertrust" eudora="autourl">
https://mm.icann.org/mailman/listinfo/rds-whois2-consumertrust</a><br><br>
</dl><br><br>
<br>
-- <br>
SY, Dmitry Belyavsky<br>
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