<div dir="ltr"><div><b style="font-weight:normal" id="gmail-docs-internal-guid-27ed0b0c-f0a2-3f18-6c20-e0f4c4fed50d"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Hello,</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">After reading the documents I have some questions and thoughts. They are unsorted.</span></p><br><ol style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">We have some categories of of consumers with their own definition of trust. I think the main categories are</span></p></li><ol style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:lower-alpha;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Common users.</span></p></li><li dir="ltr" style="list-style-type:lower-alpha;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Registrants</span></p></li><li dir="ltr" style="list-style-type:lower-alpha;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Market professionals (registrars, registries, resellers, lawyers…)</span></p></li><li dir="ltr" style="list-style-type:lower-alpha;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Law enforcement people.</span></p></li></ol><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">According to </span><a href="https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf" style="text-decoration:none"><span style="font-size:11pt;font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf</span></a><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> Appendix F, WHOIS awareness is relatively low for the group selected for the study. So does it make sense to speak about CT for group 1? There are also problems (not understanded by such users) with trusted source of the WHOIS data and data formatting (RDAP is a solution?).</span><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><br class="gmail-kix-line-break"></span><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">According to </span><a href="https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf" style="text-decoration:none"><span style="font-size:11pt;font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf</span></a><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">, registrants relatively rarely use WHOIS to find out the website’s owner.</span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">According to </span><a href="https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf" style="text-decoration:none"><span style="font-size:11pt;font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf</span></a><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> p. 6, “WHOIS accuracy complaints remain the largest category of complaints to ICANN Contractual Compliance”. The is lack of information regarding the contents of these complaints. </span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">WHOIS is treated as trusted source for various researches organized by ICANN (market share, data accuracy, etc). So we need truthworty WHOIS data or we are unavailable to conduct such studies.</span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Technical data seem to be more trustworthy than other just because if technical data is bogus, the domain can’t be used.</span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">There are a lot of complaints regarding syntax correctness about the whois data. But is it a threat to trustworthiness, if the data is still parsable by humans (e.g. badly formatted but valid phones)? BTW, Registrars MUST validate data according to their ICANN contracts.</span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Some registries (e.g. .BANK?) are expected to have more trustworthy data because of more strict procedures of registration.</span></p></li><li dir="ltr" style="list-style-type:decimal;font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Alternative identities seems (to me) to be not about just trust, but about usability (cross-site authentication, extra information, etc)</span></p></li></ol><div><font face="Arial"><span style="font-size:14.6667px;white-space:pre-wrap"><br></span></font></div><div><font face="Arial"><span style="font-size:14.6667px;white-space:pre-wrap">Thank you!</span></font></div></b><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 27, 2018 at 5:44 PM, Jean-Baptiste Deroulez <span dir="ltr"><<a href="mailto:jean-baptiste.deroulez@icann.org" target="_blank">jean-baptiste.deroulez@icann.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Consumer Trust subgroup members,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.5pt;color:black;background:white">Thank you for attending your subgroup call </span><a href="https://community.icann.org/display/WHO/Meeting+%231+-+Consumer+Trust+%7C+27+February+2018" target="_blank">#1</a><span style="font-size:11.5pt;color:black;background:white">.
 Please find below the identified decisions reached and actions items:</span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">DECISIONS REACHED<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
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<li class="m_952629173113870070MsoListParagraph" style="margin-left:0in"><span style="font-size:11.0pt">Delete questions 3,6 from <wbr>first pass work plan, but <wbr>retain question 4 (to be <wbr>rephrased to tie more <wbr>explicitly to WHOIS and not <wbr>new gTLDs overall).<u></u><u></u></span></li><li class="m_952629173113870070MsoListParagraph" style="margin-left:0in"><span style="font-size:11.0pt">Delete additional requested <wbr>material (short compilation <wbr>of data...).<u></u><u></u></span></li><li class="m_952629173113870070MsoListParagraph" style="margin-left:0in"><span style="font-size:11.0pt">Agree to all review materials <wbr>and provide thoughts about <wbr>answers to questions in first <wbr>pass work plan via email to <wbr>subgroup.<u></u><u></u></span></li><li class="m_952629173113870070MsoListParagraph" style="margin-left:0in"><span style="font-size:11.0pt">Definition of "consumer" to <wbr>include any Internet user, of <wbr>which registrants are a small <wbr>subset. There may be multiple <wbr>answers based on subclass of "<wbr>consumer" - for example, <wbr>trustworthiness provided by <wbr>WHOIS to registrants vs. <wbr>trust to Internet users in <wbr>general.<u></u><u></u></span></li><li class="m_952629173113870070MsoListParagraph" style="margin-left:0in"><span style="font-size:11.0pt">Erika to collate findings, <wbr>with contributions of <wbr>particular topics from <wbr>subgroup members. As all <wbr>review reports, they should <wbr>provide findings via email.<u></u><u></u></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">ACTION ITEMS<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
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<li style="color:black">Erika to expand the briefing <wbr>request to identify the <wbr>report and data which the <wbr>briefing to address. Written <wbr>briefing ito be requested <wbr>from GDD by ICANN Org.<span style="font-size:12.0pt"><u></u><u></u></span></li><li style="color:black">Subgroup members to review <wbr>identified materials and <wbr>questions in first pass work <wbr>plan document.<span style="font-size:12.0pt"><u></u><u></u></span></li><li style="color:black">Erika to provide links to <wbr>materials to the subgroup <wbr>mailing list.<span style="font-size:12.0pt"><u></u><u></u></span></li><li style="color:black">Dmitry to verify he can <wbr>access the subgroup's wiki <wbr>page: <a href="https://community.icann.org/x/AZpEB" target="_blank">https://community.icann.<wbr>org/x/AZpEB</a>.<span style="font-size:12.0pt"><u></u><u></u></span></li><li style="color:black">ICANN Org to update planning <wbr>questions and provide to <wbr>Erika for review/refinement <wbr>and distribution to subgroup.<span style="font-size:12.0pt"><u></u><u></u></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Kind regards,<span class="HOEnZb"><font color="#888888"><u></u><u></u></font></span></span></p><span class="HOEnZb"><font color="#888888">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Jean-Baptiste</span><u></u><u></u></p>
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<br>______________________________<wbr>_________________<br>
RDS-WHOIS2-ConsumerTrust mailing list<br>
<a href="mailto:RDS-WHOIS2-ConsumerTrust@icann.org">RDS-WHOIS2-ConsumerTrust@<wbr>icann.org</a><br>
<a href="https://mm.icann.org/mailman/listinfo/rds-whois2-consumertrust" rel="noreferrer" target="_blank">https://mm.icann.org/mailman/<wbr>listinfo/rds-whois2-<wbr>consumertrust</a><br>
<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">SY, Dmitry Belyavsky</div>
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