<div dir="ltr">Thank you Alice - reviewed and no recommendation for further additions. Thanks, Erika </div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 1, 2018 at 10:08 AM, Alice Jansen <span dir="ltr"><<a href="mailto:alice.jansen@icann.org" target="_blank">alice.jansen@icann.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div class="m_-2027357898683809096WordSection1">
<p class="MsoNormal"><span style="color:black">Dear Compliance Subgroup,</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span style="color:black">Attached to this email you will ICANN Compliance’s answers to your list of questions below.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:black">Thanks so much,</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:black">Kind regards</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:black">Alice</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</span><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Susan Kawaguchi <<a href="mailto:susankpolicy@gmail.com" target="_blank">susankpolicy@gmail.com</a>><br>
<b>Date: </b>Thursday 19 April 2018 at 13:36<br>
<b>To: </b>Alice Jansen <<a href="mailto:alice.jansen@icann.org" target="_blank">alice.jansen@icann.org</a>>, "<a href="mailto:rds-whois2-rec4-compliance@icann.org" target="_blank">rds-whois2-rec4-compliance@<wbr>icann.org</a>" <<a href="mailto:rds-whois2-rec4-compliance@icann.org" target="_blank">rds-whois2-rec4-compliance@<wbr>icann.org</a>>, RDS WHOIS2-RT List <<a href="mailto:rds-whois2-rt@icann.org" target="_blank">rds-whois2-rt@icann.org</a>><br>
<b>Cc: </b>SUN Lili <<a href="mailto:L.SUN@interpol.int" target="_blank">L.SUN@interpol.int</a>>, Jean-Baptiste Deroulez <<a href="mailto:jean-baptiste.deroulez@icann.org" target="_blank">jean-baptiste.deroulez@icann.<wbr>org</a>>, Lisa Phifer <<a href="mailto:lisa@corecom.com" target="_blank">lisa@corecom.com</a>><br>
<b>Subject: </b>Re: [Ext] RE: CONFIRMATION NEEDED - Questions for ICANN Compliance<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><a name="m_-2027357898683809096__MailOriginalBody">Hello All, <u></u><u></u></a></p>
<div>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>Thank you Lili for the list of additional questions. These all relate to our discussions at the F2F. <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>Please submit to the compliance team on our behalf. <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>Best regards, <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>Susan <u></u><u></u></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><span>On Thu, Apr 19, 2018 at 11:52 AM, Alice Jansen <</span><a href="mailto:alice.jansen@icann.org" target="_blank"><span>alice.jansen@icann.org</span><span></span></a><span>>
wrote:<u></u><u></u></span></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">Many thanks, Lili and Susan.
</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">We will send these over to ICANN compliance and will get back to you on the estimated
delivery date. </span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">Could I ask you to send a note out to your subroups to inform them of the list of questions?
That way, the request will also be official. </span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">Thanks so much and safe travels! It was great to have you in Brussels!
</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">Kind regards</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span class="m_-2027357898683809096m3710740148959415036emailstyle21">Alice
</span><u></u><u></u></span></p>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><span><b><span style="color:black">From:
</span></b><span style="color:black">SUN Lili <</span></span><a href="mailto:L.SUN@interpol.int" target="_blank"><span>L.SUN@interpol.int</span><span></span></a><span><span style="color:black">><br>
<b>Date: </b>Thursday 19 April 2018 at 07:05<br>
<b>To: </b>Susan Kawaguchi <</span></span><a href="mailto:susankpolicy@gmail.com" target="_blank"><span>susankpolicy@gmail.com</span><span></span></a><span><span style="color:black">>,
Alice Jansen <</span></span><a href="mailto:alice.jansen@icann.org" target="_blank"><span>alice.jansen@icann.org</span><span></span></a><span><span style="color:black">><br>
<b>Cc: </b>Jean-Baptiste Deroulez <</span></span><a href="mailto:jean-baptiste.deroulez@icann.org" target="_blank"><span>jean-baptiste.deroulez@icann.<wbr>org</span><span></span></a><span><span style="color:black">>,
Lisa Phifer <</span></span><a href="mailto:lisa@corecom.com" target="_blank"><span>lisa@corecom.com</span><span></span></a><span><span style="color:black">><br>
<b>Subject: </b>[Ext] RE: CONFIRMATION NEEDED - Questions for ICANN Compliance</span><u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span><a name="m_-2027357898683809096_m_3710740148959415036__MailOriginalBody"><span style="color:#1f497d">Hi Alice, hi Susan,</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d"> </span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d">Please check below the updated questions for ICANN Compliance, 2 questions from Data-Accuracy Subgroup have
been solved, I added 3 more questions relating to compliance for Susan’s consideration.</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d"> </span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d">Thanks and best regards,</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d">Lili</span><u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span><span style="color:#1f497d"> </span><u></u><u></u></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;vertical-align:baseline">
<span><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Data-Accuracy Subgroup Follow-up Questions for ICANN Compliance:
</span></u></span><span><u></u><u></u></span></li></ul>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>1.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does the Compliance Team attempt to identify patterns within ARS-detected inaccuracies to enable proactive remediation of underlying
causes? </span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>2.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">If a domain registration is suspended due to a reported or detected WHOIS inaccuracy, can the domain name be un-suspended without
the inaccuracy being remediated? </span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>3.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does the WHOIS Quality Review (or any other program) audit how often un-suspension without accuracy remediation occurs? If so,
for how long after suspension are those follow-up accuracy checks performed?</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>4.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Considering ARS compliance metrics: Why are the percentage of ticketed domains that end up being suspended or cancelled is increasing?</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><img border="0" width="553" height="166" style="width:5.7604in;height:1.7291in" id="m_-2027357898683809096m_3710740148959415036Picture_x0020_1" src="cid:image001.jpg@01D3E134.31C0E330" alt="cid:image002.jpg@01D3D7DE.F0100690"></span><u></u><u></u></span></p>
</span><p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>5.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">( Solved, delete)</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">
What percentage of ARS-initiated WHOIS Inaccuracy compliance tickets result in updates to correct WHOIS data prior to 3rd failure & breach notices? </span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This is already provided by
</span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__whois.icann.org_en_whoisars-2Dcontractual-2Dcompliance-2Dmetrics&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=OqbMONZYFKn2TSSCiipZNSZIeSAUg7tm78tFf40-tWo&e=" target="_blank"><span>WHOIS
ARS Contractual Compliance Metrics[whois.icann.org]</span><span></span></a><span>.<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>6.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">( Solved, delete)
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Is WDRP compliance being audited and reported? If so where?</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">WDRP compliance has been audited since 2012 as one of the many 2009 & 2013 RAA provisions, see more detail at
</span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_resources_pages_audits-2D2012-2D02-2D25-2Den&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=m4-i2KfnUNyItzGg6L6v2QUxC5J-vw6z9cTeB4sVJjQ&e=" target="_blank"><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Contractual
Compliance Audit Program[icann.org]</span></span><span></span></a><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">. However, only selected (or sampled)
registrars were audited during each round, and besides a general percentage (20%-35%) of registrars with
</span>a deficiency</span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> on this, there was no further detail about the deficiency. See below the specific audit reports:</span><u></u><u></u></span></p>
<p style="margin-left:72.0pt"><span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_compliance-2Dregistrar-2Daudit-2Dreport-2D2016-2D16nov16-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=Q8I5towqWuC4bgGrE_O1cgAs8TOMd_0UBhmVmUyQqiw&e=" target="_blank"><span>2016
May Contractual Compliance Registrar Audit Report[icann.org]</span><span></span></a><span> [PDF, 372 KB]<u></u><u></u></span></p>
<p style="margin-left:72.0pt"><span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_compliance-2Dregistrar-2Daudit-2Dreport-2D2016-2D20jun17-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=U8no0FzmRj41pgpDFVazioIUh7DcjmyQ7AV9NPZDqY4&e=" target="_blank"><span>2016
September Contractual Compliance Registrar Audit Report[icann.org]</span><span></span></a><span> [PDF, 238 KB]<u></u><u></u></span></p>
<p style="margin-left:72.0pt"><span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_compliance-2Dregistrar-2Daudit-2Dreport-2D2015-2D06jul16-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=9Fqe6z-kAiF_xC-JWIrWWgxVrfc37ZlxGK2QA8gFY5A&e=" target="_blank"><span>2015
September Contractual Compliance Registrar Audit Report[icann.org]</span><span></span></a><span> [PDF, 258 KB]<u></u><u></u></span></p>
<p style="margin-left:72.0pt"><span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_resources_compliance_reports_contractual-2Dcompliance-2Daudit-2Dreport-2D2014-2D13jul15-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=usfkU4ZoxqMw7MR4nWFYvsrtQa5ljs9_H6WEgl17UiI&e=" target="_blank"><span>2014
Contractual Compliance Year Three Audit Program Report[icann.org]</span><span></span></a><span> [PDF, 851 KB]<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt">
<span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_registrar-2Dregistry-2Daudit-2D2013-2D07jul14-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=5nxYIiXNZgcMQdS5nkyGIuLxrhLXBXUyFlI1_WL_Uco&e=" target="_blank"><span><span style="font-size:10.0pt">2013
Contractual Compliance Year Two Audit Program Report</span>[icann.org]</span><span></span></a><span><span style="font-size:10.0pt"> [PDF, 900 KB]</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt">
<span></span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_en_system_files_files_registrar-2Dregistry-2Daudit-2D2012-2D25jun13-2Den.pdf&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=hgoi2V8bykqXjZC9kZZRTDSEJ4lQIyKh6k8Q-TUv6Ks&m=T2HTMIxEb2sZU9kozqx00kMdJ7aVPmD--pO_3TU2yZo&s=mXg9py1vlxsJlR_iVJN4MrM9XlxLfQSwv2M71ccVJQY&e=" target="_blank"><span><span style="font-size:10.0pt">2012
Contractual Compliance Year One Audit Program Report</span>[icann.org]</span><span></span></a><span><span style="font-size:10.0pt"> [PDF, 322 KB]</span><u></u><u></u></span></p>
<div>
<div><span class="">
<p class="MsoNormal" style="margin-left:36.0pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;vertical-align:baseline">
<span><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Compliance Subgroup Follow-up Questions for ICANN Compliance
</span></u></span><span><u></u><u></u></span></li></ul>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>1.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Is it known (or can it be determined from ARS-sampled data) how often Registrant Contact data elements such as Registrant email
address, Registrant postal address, and Registrant telephone number are absent from WHOIS records for grandfathered domain names?</span><u></u><u></u></span></p>
</span><p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>2.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Why are a significant number of WHOIS Inacccuracy Complaints closed without any action being taken? What does Compliance treat
as valid reasons for immediate ticket closure and are there any metrics for how often tickets are closed for each of those reasons?</span><u></u><u></u></span></p><span class="">
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>3.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">What additional evidence in WHOIS Inaccuracy Complaints would Compliance find useful?</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>4.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does Compliance do any analysis of WHOIS Inaccuracy trends? If not, why not? For example, would a policy be necessary to enable
trend analysis? </span><u></u><u></u></span></p>
</span><p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>5.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">( Newly added)
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">It shows that one of Compliance activities is ICANN-initiated monitoring to take proactive actions. What kind of monitoring
programs have been conducted or planned?</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>6.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">( Newly added)
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Is there any monitoring program to check some common grounds or linkages among ARS, Audit Program, public complaints received,
e.g. from specific registrar, gTLD, region? </span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:72.0pt;vertical-align:baseline">
<span>7.</span><span><span style="font-size:7.0pt;font-family:"Times New Roman",serif">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">( Newly added)
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does compliance credit-rate registrars or just treat all of them equally?</span><u></u><u></u></span></p>
<p class="MsoNormal"><span><span style="color:#1f497d"> </span><u></u><u></u></span></p>
<p class="MsoNormal"><span><b>From:</b> Susan Kawaguchi [mailto:</span><a href="mailto:susankpolicy@gmail.com" target="_blank"><span>susankpolicy@gmail.com</span><span></span></a><span><wbr>]
<br>
<b>Sent:</b> Wednesday, 18 April, 2018 7:34 PM<br>
<b>To:</b> Alice Jansen <</span><a href="mailto:alice.jansen@icann.org" target="_blank"><span>alice.jansen@icann.org</span><span></span></a><span>><br>
<b>Cc:</b> SUN Lili <</span><a href="mailto:L.SUN@interpol.int" target="_blank"><span>L.SUN@interpol.int</span><span></span></a><span>>; Jean-Baptiste
Deroulez <</span><a href="mailto:jean-baptiste.deroulez@icann.org" target="_blank"><span>jean-baptiste.deroulez@icann.<wbr>org</span><span></span></a><span>>;
Lisa Phifer <</span><a href="mailto:lisa@corecom.com" target="_blank"><span>lisa@corecom.com</span><span></span></a><span>><br>
<b>Subject:</b> Re: CONFIRMATION NEEDED - Questions for ICANN Compliance<u></u><u></u></span></p>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span>Thanks Alice and Jean-Baptiste, <u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>All the questions seem fine to me. <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span>Susan <u></u><u></u></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span>On Tue, Apr 17, 2018 at 11:29 AM, Alice Jansen <</span><a href="mailto:alice.jansen@icann.org" target="_blank"><span>alice.jansen@icann.org</span><span></span></a><span>>
wrote:<u></u><u></u></span></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Hi Lili, Hi Susan,</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Below you will find the list of questions we extracted from the data accuracy and compliance subgroups related discussions yesterday.
</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Please review and let us know if you have any edits at your earliest convenience.
</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">We will send to ICANN compliance once we have received your confirmations.</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Thanks,</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Kind regards</span><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Alice
</span><u></u><u></u></span></p><span class="">
<p class="MsoNormal" style="vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;vertical-align:baseline">
<span><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Data-Accuracy Subgroup Follow-up Questions for ICANN Compliance:
</span></u></span><span><u></u><u></u></span></li></ul>
</span><p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">1.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">What percentage of ARS-initiated WHOIS Inaccuracy compliance tickets result in updates to correct WHOIS data prior to 3rd failure
& breach notices?<span class="m_-2027357898683809096m3710740148959415036m3403906265890543999apple-tab-span">
</span></span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">2.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does the Compliance Team attempt to detect patterns within ARS-detected inaccuracies to enable proactive remediation of underlying
causes? </span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">3.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Is WDRP compliance being audited and reported? If so where?</span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">4.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">If a domain registration is suspended due to a reported or detected WHOIS inaccuracy, can the domain name be un-suspended without
the inaccuracy being remediated? </span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">5.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does the WHOIS Quality Review (or any other program) audit how often un-suspension without accuracy remediation occurs? If so,
for how long after suspension are those follow-up accuracy checks performed?</span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">6.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Considering ARS compliance metrics: Why are the percentage of ticketed domains that end up being suspended or cancelled is increasing?</span><u></u><u></u></span></p><span class="">
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;vertical-align:baseline">
<span><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Compliance Subgroup Follow-up Questions for ICANN Compliance
</span></u></span><span><u></u><u></u></span></li></ul>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">1.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Is it known (or can it be determined from ARS-sampled data) how often Registrant Contact data elements such as Registrant email
address, Registrant postal address, and Registrant telephone number are absent from WHOIS records for grandfathered domain names?</span><u></u><u></u></span></p>
</span><p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">2.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Why are a significant number of WHOIS Inacccuracy Complaints closed without any action being taken? What does Compliance treat
as valid reasons for immediate ticket closure and are there any metrics for how often tickets are closed for each of those reasons?</span><u></u><u></u></span></p><span class="">
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">3.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">What additional evidence in WHOIS Inaccuracy Complaints would Compliance find useful?</span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">4.</span></span><span><span style="font-size:7.0pt;color:black">
</span></span><span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Does Compliance do any analysis of WHOIS Inaccuracy trends? If not, why not? For example, would a policy be necessary to enable
trend analysis? </span><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0cm;margin-left:54.0pt;margin-bottom:.0001pt;vertical-align:baseline">
<span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></span></p>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
</span></div>
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</blockquote>
</div>
<p class="MsoNormal"><span> <u></u><u></u></span></p>
</div>
<div>
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</div>
</blockquote>
</div>
<span></span>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
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