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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Review Team Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Following up on the request you formulated on call #38 for a call with ICANN GDD and Compliance to discuss “why so many ARS-generated tickets are closed with no action (are the records changed, the domains
transferred or not renewed, etc)” - this is to inform you that our colleagues will attend a portion of your call #39 to address additional questions you may have.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">In anticipation of the discussion, please refer to the following materials that were shared with you these past few months/weeks.
<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://community.icann.org/download/attachments/71604714/Written%20Implementation%20Request%20for%20Recommendation%205_6_7_8_9.pdf?version=1&modificationDate=1522255930000&api=v2">https://community.icann.org/download/attachments/71604714/Written%20Implementation%20Request%20for%20Recommendation%205_6_7_8_9.pdf?version=1&modificationDate=1522255930000&api=v2</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://mm.icann.org/pipermail/rds-whois2-rec4-compliance/2018-August/000077.html">https://mm.icann.org/pipermail/rds-whois2-rec4-compliance/2018-August/000077.html</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://community.icann.org/download/attachments/71604711/Compliance%20questions%20-%20June%202018.pdf">https://community.icann.org/download/attachments/71604711/Compliance%20questions%20-%20June%202018.pdf</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://mm.icann.org/pipermail/rds-whois2-dataaccuracy/2018-August/000049.html">https://mm.icann.org/pipermail/rds-whois2-dataaccuracy/2018-August/000049.html</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://mm.icann.org/pipermail/rds-whois2-dataaccuracy/2018-July/000048.html">https://mm.icann.org/pipermail/rds-whois2-dataaccuracy/2018-July/000048.html</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo1"><span style="font-size:11.0pt"><a href="https://mm.icann.org/pipermail/rds-whois2-rt/2018-July/000788.html">https://mm.icann.org/pipermail/rds-whois2-rt/2018-July/000788.html</a>
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">In addition, ICANN Compliance invites you to refer to:<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo2"><span style="font-size:11.0pt">WHOIS ARS metrics and closure reasons; Link to Phase 2 Cycle 5 metrics
<a href="https://whois.icann.org/en/whoisars-contractual-compliance-metrics">https://whois.icann.org/en/whoisars-contractual-compliance-metrics</a>
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo2"><span style="font-size:11.5pt;color:black">Compliance quarterly report Registrar Closed Complaints by Closure Code, which are inclusive of WHOIS ARS tickets – link to the latest quarterly
report<span class="apple-converted-space"> </span></span><a href="https://features.icann.org/compliance/dashboard/2018/q2/registrar-resolved-codes"><span style="font-size:11.5pt;color:#954F72">https://features.icann.org/compliance/dashboard/2018/q2/registrar-resolved-codes</span></a><o:p></o:p></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kind regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Alice <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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