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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi Cathrin, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thank you very much for kicking this off.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Reviewing the question list below, I suggest differentiating between questions the subgroup itself needs to answer (based on its reading and research) and specific questions that you wish ICANN Org SMEs to answer.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I think many but not all of these questions are specific requests for further data not included in supplied materials. Some questions are likely addressed in implementation reports and briefings already given. We need to pinpoint the questions which are, based on your initial materials review, gaps that you would like filled via SME briefings or interviews.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>For example, the question: "How have the updated complaints and other compliance procedures impacted the accuracy and functionality of the WHOIS?" is a question that the subgroup must ultimately answer, based on data it gathers and evaluates. The RT is tasked with assessing the extent to which implementation of recommendations have had impacts. SMEs can answer specific questions such as number and disposition of accuracy or availability complaints received over a given period, but it might be useful to talk through the kinds of answers you think would help the subgroup assess impact of recommendation #1.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>A subgroup call may be useful to talk through this list of questions, divvy reading of documents and/or questions among subgroup members, and pinpoint the questions where further data or Q&A sessions could be most helpful. Once we have specific unaddressed questions, the right SMEs can be tasked with providing requested written or verbal briefings, as you think would be most effective.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I hope this is helpful –<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Best, Lisa<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> RDS-WHOIS2-StratPriority [mailto:rds-whois2-stratpriority-bounces@icann.org] <b>On Behalf Of </b>Cathrin.BAUER-BULST@ec.europa.eu<br><b>Sent:</b> Thursday, March 1, 2018 11:18 AM<br><b>To:</b> rds-whois2-stratpriority@icann.org<br><b>Subject:</b> [RDS-WHOIS2-StratPriority] Recommendation #1: Strategic Priority - answers to subgroup questions<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Dear both,<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I am very late in answering these questions but here is a draft for your review and approval. The briefing questions are the ones we agreed in the first pass document. We will aim for a first subgroup call on Mon/Tues next week.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Best regards<o:p></o:p></p></div><div><p class=MsoNormal>Cathrin<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><b>Subgroup Rec #1 on Strategic Priority</b><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Has your subgroup identified any needed briefings/resources?<o:p></o:p></p><div><p class=MsoNormal><br><b><span style='color:blue'>Yes. We would like a briefing to answer the following questions: <br></span></b><span style='color:blue'>Has ICANN Org made WHOIS a strategic priority from a <u>formal</u> perspective, by putting into place the appropriate resources and procedures?</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How has WHOIS been implemented in staff incentivization including for the CEO?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How has WHOIS been integrated into the organizational objectives?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>What aspects of the WHOIS are serving as incentive[s] or part of the organizational objectives?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>Has the Board created a committee including the CEO that is responsible for the WHOIS and for key actions?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>Has ICANN Org issued public updates on progress against targets for all aspects of WHOIS?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How has the CEO complied with the instruction from the Board to oversee improvements to the contractual conditions relating to gTLD WHOIS data in the gTLD Registry and Registrar agreements?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l5 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How has the CEO complied with the instruction from the Board to create appropriate reporting of these improvements and to implement staff incentivisation?<o:p></o:p></span></p><div><p class=MsoNormal><span style='color:blue'>Has ICANN Org made WHOIS a strategic priority from a <u>substantive</u> perspective?</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l4 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>Has ICANN Org taken actions reflecting the strategic priority given to the WHOIS, beyond those specifically recommended by the WHOIS RT? If yes, how so?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l4 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How was this priority reflected in the transition from the AoC to the Bylaws?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l4 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>What defects in WHOIS contractual obligations were identified?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l4 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How have WHOIS obligations in contracts improved including in the 2013 Registrar Accreditation Agreement (RAA) and the base new gTLD Registry Agreement?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l4 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:blue'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:blue'>How have the updated complaints and other compliance procedures impacted the accuracy and functionality of the WHOIS?<o:p></o:p></span></p><div><p class=MsoNormal><span style='color:blue'>Is there evidence to show that the definition as a strategic priority has had a positive impact on the WHOIS in view of the objectives that it serves?</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>How will your subgroup review/analyze relevant documentation? (for example, will you divide review between subgroup members)<o:p></o:p></p><div><p class=MsoNormal><br><span style='color:blue'>Each member will review the documents to be analysed (largely web-based) and will draft comments and findings. The Subgroup will then meet/talk to integrate findings, at which point the drafting of the subgroup report could be divided up.</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l2 level1 lfo5'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>How will you conduct investigation of identified objectives? (for example, will you need calls or conduct work via email)<o:p></o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><span style='color:blue'>We will need one or more calls once answers to the briefing request and other relevant documents as identified in the first pass planning doc have been received and reviewed.</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l3 level1 lfo6'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>How will you conduct relevant interviews (as appropriate)?<o:p></o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><span style='color:blue'>Not needed at this point; may be scheduled to follow up on the written briefing to be provided in response to the questions under 1</span>.<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l6 level1 lfo7'><![if !supportLists]><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>How will your subgroup produce its summary of key findings?<o:p></o:p></p><div><p class=MsoNormal><br><span style='color:blue'>As above, we will meet (or teleconference) to put together our findings. Based on those, we will decide whether any additional recommendation(s) is/are required or whether further follow-up on Recommendation #1 should be called for. Results of analysis and possible further recommendations will be compiled by one subgroup member and reviewed by the others prior to the April meeting in Brussels.</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div></div></body></html>