<html><head><base href="x-msg://39/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Kathy<div><br></div><div>Thanks - good points. I saw this as going out as part of the public comment, and see no reason why we should not also distribute proactively through our networks. Agree with all of Kathy's other suggestions.</div><div><br></div><div><br></div><div>Best,</div><div><br></div><div>Emily<br><div><div>On 20 Feb 2011, at 13:54, Kathy Kleiman wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Hi All,<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tx for all the work on the proposed questionnaire. Is this going out as part of our public comment period, as well as by additional distribution paths (e.g., our individual networks, websites, etc?)?<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I think there may be a updated version but, with apologies, I could not find it. So let me share the following thoughts on the attached version:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.75in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><span>1.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); ">Emily’s edits and questions make sense to me.</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.75in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><span>2.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>I think we should clarify that this involves gTLD data and gTLD registrations (as ccTLDs may differ)<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.75in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><span>3.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>Could we define all acronyms? E.g., ICT in question 18. (Acronyms and their meanings differ around the world).<span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.75in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><span>4.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I think we should identify ourselves, the source of the survey, how it will be used, where to provide the answers, deadlines, etc, on the form.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.75in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><span>5.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Do we want responders to identify themselves, or at least some general category from which they hail? If so, I know we have our own privacy/data protection issues to wrestle with. Perhaps some general categories if full identification is not requested (e.g., registrant… ).<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Really interesting work, and I truly look forward to seeing the results.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tx Consumer Trust Subteam!!<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Kathy<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:rt4-whois-bounces@icann.org" style="color: blue; text-decoration: underline; ">rt4-whois-bounces@icann.org</a><span class="Apple-converted-space"> </span>[mailto:rt4-whois-bounces@icann.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Emily Taylor<br><b>Sent:</b><span class="Apple-converted-space"> </span>Saturday, February 19, 2011 7:47 AM<br><b>To:</b><span class="Apple-converted-space"> </span>Dr.Sarmad Hussain; Olivier ITEANU;<span class="Apple-converted-space"> </span><a href="mailto:lynn@goodsecurityconsulting.com" style="color: blue; text-decoration: underline; ">lynn@goodsecurityconsulting.com</a>; Peter Nettlefold; Bill Smith<br><b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:rt4-whois@icann.org" style="color: blue; text-decoration: underline; ">rt4-whois@icann.org</a><span class="Apple-converted-space"> </span>WHOIS<br><b>Subject:</b><span class="Apple-converted-space"> </span>[Rt4-whois] Suggested questionnaire for "promotes consumer trust"<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">Dear all<o:p></o:p></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification.<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment.<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">Best wishes<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">Emily<o:p></o:p></div></div></div><span><Consumer trust questions.docx></span></div></span></blockquote></div><br><div>
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