<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>Dear All,</div><div>Attached is a very preliminary working draft to begin the section on "Consumer Trust".</div><div><br></div><div>I have included an aspect about Consumers as Domain Name Registrants which appears to</div><div>duplicate other sections being drafted. But I felt we should sort that out later and at least</div><div>put this in now for discussion and comment.</div><div><br></div><div>We are just at the very beginning of the external research study on Consumer Trust.</div><div>And I am keeping in mind that we need to be prepared to revise or expand these key concepts</div><div>based on the findings of that study.</div><div><br></div><div>Kind regards to all,</div><div>Lynn</div></span></body></html>