<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div> Dear All,</div>
<div>Attached is the report from User Insight on the results of the quantative survey and their recommendaions</div>
<div>regarding consumer trust and WHOIS. I will separately forward the questionnaire used but</div>
<div>you will see in the report appendix the survey summary for each question.</div>
<div>Best regards,</div>
<div>Lynn</div>
<div> </div>
<BLOCKQUOTE style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 8px; FONT-FAMILY: verdana; COLOR: black; MARGIN-LEFT: 8px; FONT-SIZE: 10pt" id=replyBlockquote webmail="1">
<DIV id=wmQuoteWrapper>-------- Original Message --------<BR>Subject: ICann Reporting<BR>From: Jonathan Yardley <<a href="mailto:jyardley@userinsight.com">jyardley@userinsight.com</a>><BR>Date: Thu, October 20, 2011 2:10 pm<BR>To: <a href="mailto:lynn@goodsecurityconsulting.com">lynn@goodsecurityconsulting.com</a><BR>Cc: <a href="mailto:jmorgan@userinsight.com">jmorgan@userinsight.com</a>, Rachel Walsh <<a href="mailto:rwalsh@userinsight.com">rwalsh@userinsight.com</a>><BR><BR>Hi Lynn,<BR>Please find the reporting for the online survey attached. <BR>Thanks-JCY<BR><BR><BR>Jonathan Yardley<BR>Director, Project Management<BR><a href="mailto:jyardley@userinsight.com">jyardley@userinsight.com</a><BR><BR>UserInsight<BR>T 770 391 1099 ext. 1401<BR>C 404 542 8594<BR>Ui Blog | @UserInsight | AIM: jonyard<BR><BR>An Inc. 5000 Fastest Growing Company - 2008, 2009 & 2010<BR><BR></DIV></BLOCKQUOTE></span></body></html>