<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div><br></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> "<a href="mailto:lynn@goodsecurityconsulting.com">lynn@goodsecurityconsulting.com</a>" <<a href="mailto:lynn@goodsecurityconsulting.com">lynn@goodsecurityconsulting.com</a>><br><span style="font-weight:bold">Date: </span> Fri, 21 Oct 2011 04:53:05 -0700<br><span style="font-weight:bold">To: </span> "<a href="mailto:rt4-whois@icann.org">rt4-whois@icann.org</a>" <<a href="mailto:rt4-whois@icann.org">rt4-whois@icann.org</a>><br><span style="font-weight:bold">Subject: </span> [Rt4-whois] [FWD: ICann Reporting]<br></div><div><br></div><div><div><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div> Dear All,</div><div>Attached is the report from User Insight on the results of the quantative survey and their recommendaions</div><div>regarding consumer trust and WHOIS. I will separately forward the questionnaire used but</div><div>you will see in the report appendix the survey summary for each question.</div><div>Best regards,</div><div>Lynn</div><div> </div><blockquote style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 8px; FONT-FAMILY: verdana; COLOR: black; MARGIN-LEFT: 8px; FONT-SIZE: 10pt" id="replyBlockquote" webmail="1"><div id="wmQuoteWrapper">-------- Original Message --------<br>Subject: ICann Reporting<br>From: Jonathan Yardley <<a href="mailto:jyardley@userinsight.com">jyardley@userinsight.com</a>><br>Date: Thu, October 20, 2011 2:10 pm<br>To: <a href="mailto:lynn@goodsecurityconsulting.com">lynn@goodsecurityconsulting.com</a><br>Cc: <a href="mailto:jmorgan@userinsight.com">jmorgan@userinsight.com</a>, Rachel Walsh <<a href="mailto:rwalsh@userinsight.com">rwalsh@userinsight.com</a>><br><br>Hi Lynn,<br>Please find the reporting for the online survey attached. <br>Thanks-JCY<br><br><br>Jonathan Yardley<br>Director, Project Management<br><a href="mailto:jyardley@userinsight.com">jyardley@userinsight.com</a><br><br>UserInsight<br>T 770 391 1099 ext. 1401<br>C 404 542 8594<br>Ui Blog | @UserInsight | AIM: jonyard<br><br>An Inc. 5000 Fastest Growing Company - 2008, 2009 & 2010<br><br></div></blockquote></span></div></div></span></body></html>