<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
Hi All,<br>
There are some very interesting discussion items in the chat room
text below -- and it shares a sense of what's on the minds of the
Board. I expect we'll see a continuation of the types of issues
raised below in our meeting with the Board in Costa Rica. So if you
missed the call, thanks for taking a quick read through...<br>
<br>
Best,<br>
Kathy:<br>
<blockquote
cite="mid:41F6C547EA49EC46B4EE1EB2BC2F34184A961FADA5@EXVPMBX100-1.exc.icann.org"
type="cite">
<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear
all,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please
find the chat transcript from the call below, and also the
final slide deck attached as presented (featuring a very
minor correction in relation to the version sent earlier).<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Very
best regards<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Olof<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">------------------
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CHAT
TRANSCRIPT<o:p></o:p></span></p>
<p class="MsoPlainText">Olof Nordling: (2/29/2012 18:39) Welcome
to the WHOIS RT - ICANN Board Webinar!<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (19:56) Hi All!<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (19:58) hi<o:p></o:p></p>
<p class="MsoPlainText"> Emily Taylor: (19:59) Hi<o:p></o:p></p>
<p class="MsoPlainText"> <span lang="SV">Diane: (19:59) hello<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="SV"> Omar Kaminski: (19:59)
hi <o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="SV"> judith: (20:01) Hello<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="SV"> </span>cherine
chalaby: (20:01) hi<o:p></o:p></p>
<p class="MsoPlainText"> Akram Atallah: (20:01) hello everyone!<o:p></o:p></p>
<p class="MsoPlainText"> Mike Silber: (20:01) Thanks Olaf - hi
all<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:08) Minor comment:
Whois is tied to domain names, not web sites.<o:p></o:p></p>
<p class="MsoPlainText"> Thomas Narten: (20:10) does the 20%
figure include proxy registrations? I.e., are those considered
"inaccurate"?<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:12) There is a
separate study in play, right now, as Emily notes.<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:12) not sure i
understand the policy gap bullet - are you stating that the
proxy service is not congruent with offering privacy? Or
whether there is doubt about accuracy?<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:13) Thomas, if you
could reach the proxy service (or privacy service) with
accurate information in the Whois, that was "reachable"<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:13) and there is no clear
definition of Privacy versus Proxy registrations <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:13) very confused at the
moment <o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:15) Privacy -
registrant's name + privacy service contact information; proxy
service - all information, including registrant is listed as
the proxy service provider.<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:15) in the .INFO TLD,
over 60% of abusive names are proxied; a few registrars
cooperate after the registry identifies a potential problem,
but in most cases the registry can't really draw many patterns
from proxy registrations<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:15) so i don't
understand what is meant by need to raise awareness and
improve user-friendliness...<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:17) legitimate uses
of proxy services shared with us by both commercial and
noncommercial user groups.<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:18) thanks Emily!<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:26) Ram, one of the
larger issues we (Review Team) would like to encourage is a
"culture of compliance."<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:27) Kathy - got it.
But there is "compliance" and there is Compliance...<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:27) Good point
:-)!<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:34) And also Data
Protection Commissioners who have tried to participate over
the years, but find it hard to follow over long periods of
time. Outreach on new policy issues.<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:34) Reduce by 50%
from what level?<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:36) 23% wholly
inaccurate. 21% inaccurate to the point of inability to reach
the registrant.<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:36) Sorry: 23%
wholly accurate...<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:37)
"Contactibility"<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:37) Where does the
50% goal come from? Why not a larger or smaller number? How
feasible is this goal?<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:38) in practice, quite
a few "non-contactable" registrants are from large companies,
where employees have left but the records have not been
updated. I worry about measures such as removing the domain
altogether if the registrant is unreachable. Perhaps a WHOIS
Data Redemption Period has to be created, where the name goes
dark but can be restored upon more accurate data?<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:39) who is
speaking, please?<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:39) Is there a
target level that would be considered sufficient? E.g. 80%
contactible? 90%? 95%? 99%? 99.9%?<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:40) I agree with you Ram
but in the obvious cases which I run into frequently where the
only information is and "a" in each field <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:40) I think action should
be taken swiftly <o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:40) Billing &
collection records are from my experience always accurate.
Money talks. <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:41) I agree with you Judith
but that data is not always included in the WHOIS <o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (20:41) Judith, you're
right!<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:41) Susan - ugh! Better
penalties, with a decent remedy could work then. That's what
I mean by the WHOIS Data Redemption Period - the name goes
down, if the name is not contactable<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:41) If the billing data
that is verified was included in the WHOIS record then we
would have more accuracy<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:42) Yes Susan. WHOis data
is almost always filled up by an individual in an IT Dept
where there is frequent employee churn.<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:42) not in a well managed
domain name portfolio!<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:42) Susan - that won't
work in the case of proxy data...<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:42) I am referring to the
Registrant.<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:43) my view point (not
necessarily ) as a team member but as Facebook employee
content should never be served on a proxy registration <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:44) that is what Privacy
registrations are for <o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:44) is a rubbish record
= a rubbish domain?<o:p></o:p></p>
<p class="MsoPlainText"> Bill Graham: (20:44) Going forward,
could there not be a requirement that whois data be accurate
for a new registrant (some TLDs do that now). Won't help with
cleanup, but if done before the new gTLDs come along, it would
be a step forward<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:44) if we got rid of a
rubbish record, what happens to the domain linked to the
record?<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:45) Bill I would agree, the
new gTlds should be required to verify for accuracy <o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:46) Quick note that
there may be a difference between knowing who the Registrant
is, and reaching the Registrant to let me know about a legal
concern (e.g., a cease and desist letter)<o:p></o:p></p>
<p class="MsoPlainText"> Thomas Narten: (20:46) my point is
that the only domain names that people care about looking up
in whois is ones where someone believes some sort of abuse is
going on. Is that a fair statement?<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:46) Not completely<o:p></o:p></p>
<p class="MsoPlainText"> Emily Taylor: (20:47) Thomas - not
entirely. It's an important aspect, but not the only one.<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:47) Bill - accuracy is
itself not fully defined<o:p></o:p></p>
<p class="MsoPlainText"> Mike Silber: (20:47) just to try get a
benchmark - given the comment about GoDaddy going beyond
simple compliance - what are their figures like?<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:47) in acquisitions or
domain name management I use the WHOIS records of our domain
names on a daily basis <o:p></o:p></p>
<p class="MsoPlainText"> Bladel: (20:48) @MIke: Do you mean
internal GoDaddy stats?<o:p></o:p></p>
<p class="MsoPlainText"> Bladel: (20:49) The NORC accuracy
study was not, to my knowledge, broken down by registrar
(altho this would be very interesting!).<o:p></o:p></p>
<p class="MsoPlainText"> Mike Silber: (20:51) if they are
willing to share - even if rough or under confidentiality<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:51) Problem being- domain
names have become so inexpensive- aking to a disposable
consumer item. Does Wal-Mart track who bought a $35 T-shirt?<o:p></o:p></p>
<p class="MsoPlainText"> Mike Silber: (20:52) would like to
know where a registrar "who cares" sits, so we know better
what the worst case of those who do not care are sitting with<o:p></o:p></p>
<p class="MsoPlainText"> Bladel: (20:53) @Judith: Considering
this has made Internet / DNS participation open to millions
of new global users, we do not see inexpensive fees as a
"problem."<o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:53) Judith I have always
felt that domain name registrations fees do not cover the full
expense of registering and administering a domain name <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:54) If the registrars
charged more and used the funds to verify data it would shrink
the problems we have <o:p></o:p></p>
<p class="MsoPlainText"> Susan: (20:54) companies are picking
up the expenses due to the lack of accuracy <o:p></o:p></p>
<p class="MsoPlainText"> Diane: (20:54) Do I have a set of the
slides available to send to the board members who arent
attending?<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:54) I agree with you,
Susan.<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:54) @Bladel: GoDaddy
offers a *lot* for a low cost registration, and seem to be a
success, so not sure more $$ will result in better accuracy<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:55) GoDaddy sells
services.<o:p></o:p></p>
<p class="MsoPlainText"> Olof Nordling: (20:56) Yes, sent with
the reminder this morning (my morning) but I'll send you one
slightly improved in a jiffy<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (20:56) @Judith - i am not
sure data shows that low prices leads to lower accuracy, or
vice versa<o:p></o:p></p>
<p class="MsoPlainText"> Thomas Narten: (20:56) people aren't
paying for domain names with "cash".<o:p></o:p></p>
<p class="MsoPlainText"> judith: (20:57) From personal
experience- I never bother to update my corporate whois data!<o:p></o:p></p>
<p class="MsoPlainText"> Diane: (20:57) Thanks Olof - will
distribute to the board after the call<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (20:58) On this point,
we talked with ICANN Staff, and they mentioned that an
expansion of Internic might be possible.<o:p></o:p></p>
<p class="MsoPlainText"> Lynn Goodendorf: (20:58)
unfortunately, there are domain names paid for with stolen
credit card data; this was presented by Law Enforcement<o:p></o:p></p>
<p class="MsoPlainText"> Steve Crocker: (21:03) Thanks Emily
and everyone. I need to break off to head to the airport. <o:p></o:p></p>
<p class="MsoPlainText"> Seth Reiss 2: (21:04) Thanks Emily and
Board<o:p></o:p></p>
<p class="MsoPlainText"> Ram Mohan: (21:04) Thanks Emily &
Whois team for a good overview, and look forward to a good
session in Costa Rica<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (21:04) Tx Steve!<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (21:05) Any questions?<o:p></o:p></p>
<p class="MsoPlainText"> Michael Yakushev: (21:05) thanks to
all<o:p></o:p></p>
<p class="MsoPlainText"> judith: (21:05) Thank you!<o:p></o:p></p>
<p class="MsoPlainText"> Olof Nordling: (21:05) Thanks all!<o:p></o:p></p>
<p class="MsoPlainText"> Kathy Kleiman: (21:05) Tx All!<o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
Olof Nordling <br>
<b>Sent:</b> Wednesday, February 29, 2012 6:37 PM<br>
<b>To:</b> Olof Nordling; Diane Schroeder; Alina
Syunkova; Denise Michel; 'Emily Taylor'; 'Kathy
Kleiman'; 'Nettlefold, Peter'; 'Mikhail Yakushev';
'Smith, Bill'; Alice Jansen; 'Lynn Goodendorf'; 'Lynn2
Goodendorf'; 'LEMON, Sharon'; 'Sharon Lemon'; 'Omar
Kaminski'; 'Sarmad Hussain'; 'Wilfried Woeber,
UniVie/ACOnet'; 'Susan Kawaguchi'; 'James Bladel'; 'Lutz
Donnerhacke'; 'Seth M Reiss'<br>
<b>Subject:</b> RE: REMINDER – Call with ICANN Board
today @ 19:00 UTC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear
Review Team Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">With
around 90 minutes left until the call begins, I would just
like to remind you again to please <b>identify yourselves
at the call before you speak</b>. This will facilitate for
all – not the least for the scribes (who may be used to the
voices of the Board members, but less so when it comes to
Review Team members…)<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Olof<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
Olof Nordling <br>
<b>Sent:</b> Wednesday, February 29, 2012 9:37 AM<br>
<b>To:</b> Diane Schroeder; Alina Syunkova; Olof
Nordling; Denise Michel; 'Emily Taylor'; 'Kathy
Kleiman'; 'Nettlefold, Peter'; 'Mikhail Yakushev';
'Smith, Bill'; 'Lynn Goodendorf'; 'Lynn2 Goodendorf';
'LEMON, Sharon'; 'Sharon Lemon'; 'Omar Kaminski';
'Sarmad Hussain'; 'Wilfried Woeber, UniVie/ACOnet';
'Susan Kawaguchi'; 'James Bladel'; 'Lutz Donnerhacke';
'Seth M Reiss'<br>
<b>Subject:</b> REMINDER – Call with ICANN Board today @
19:00 UTC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">Dear
Review Team Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">Your
conference call with the ICANN Board of Directors is
scheduled for:<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:center" align="center"><b><span
style="font-size:13.5pt;font-family:"Arial","sans-serif";color:black">**Wednesday,
29 February 2012**</span></b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:center" align="center"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:center" align="center"><b><span
style="font-size:13.5pt;font-family:"Arial","sans-serif";color:black">19:00
UTC</span></b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:center" align="center"><span
style="font-size:10.0pt;font-family:Consolas;color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-family:"Calibri","sans-serif";color:#FF1F17">Please
be kindly reminded to identify yourself before you speak.</span></b><span
style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Please
check your local time at</span></i><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">: </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span class="apple-style-span"><b><span
style="font-family:"Calibri","sans-serif";color:black"><a
moz-do-not-send="true"
href="http://timeanddate.com/worldclock/fixedtime.html?msg=WHOIS+RT-ICANN+BOARD+OF+DIRECTORS&iso=20120229T19">http://timeanddate.com/worldclock/fixedtime.html?msg=WHOIS+RT-ICANN+BOARD+OF+DIRECTORS&iso=20120229T19</a></span></b></span><span
style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">PASSWORD:
</span><b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">27318 </span></b><b><span
style="font-family:"Calibri","sans-serif";color:black">followed
by </span></b><b><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"># </span></b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">Adobe
room</span></u></b><b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">: </span></b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><a
moz-do-not-send="true"
href="http://icann.adobeconnect.com/whois-review/"><b>http://icann.adobeconnect.com/whois-review/</b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Dial-in
numbers:</span></u></b><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Please
find below a table which encapsulates dial-in numbers for
your countries of residence.</span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Should
you be traveling, please refer to the full list which is
available at: <a moz-do-not-send="true"
href="http://www.adigo.com/icann/"><b><span
style="font-size:12.0pt">http://www.adigo.com/icann/</span></b></a></span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<table class="MsoNormalTable"
style="width:598.5pt;margin-left:-5.0pt;border-collapse:collapse;border-color:initial"
border="0" cellpadding="0" cellspacing="0" width="798">
<tbody>
<tr>
<td style="border:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Australia</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td style="border:inset
1.0pt;border-left:none;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">1
800 009 820<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">1
800 036 775<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Sydney
T +61 290372962 <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Melbourne
T +61 399996500 <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Brisbane
T +61 731777546<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Austria</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">L
- 0 800 295 858<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">M
- 0 800 295 138<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +43 720 882 638<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Belgium</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">L
- 0800 79210<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">M
– 0800 79218<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +32 78 480 286<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Brazil</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">L
- 0800 891 1597<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">M
- 0800 891 1598<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +55 613 717 2040<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:33.0pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Canada</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">1
800 550 6865<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +1 213 233 3193<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:33.0pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">France</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">0800
90 25 56<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +33 170618347<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:32.25pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:32.25pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Germany</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:32.25pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">L
- 0800 1016 120<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">G
- M 0800 1016 124<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:33.0pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span class="apple-style-span"><b><span
style="font-family:"Arial","sans-serif";color:black">Russia</span></b></span><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span
style="font-size:13.5pt;color:black">8 10 8002 535
3011<br>
T - +7 499 650 7835<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:33.0pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">United
Kingdom</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">0800
032 6646<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +44 207 099 0867<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:33.0pt">
<td style="border:inset
1.0pt;border-top:none;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">United
States</span></b><span
style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
</td>
<td
style="border-top:none;border-left:none;border-bottom:inset
1.0pt;border-right:inset 1.0pt;padding:.75pt .75pt .75pt
.75pt;height:33.0pt">
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">1
800 550 6865<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">T
- +1 213 233 3193<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span
style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:black">T
– local toll number ; M – mobile preferred number ; L –
landline preferred number</span></i><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Please
do not hesitate to contact me should you require a dial-out
for this call.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Please
also find attached the slides that will be presented at the
call.</span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Very
best regards</span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span
style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Olof<o:p></o:p></span></p>
</div>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
</pre>
</body>
</html>