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<div>
<div>
<div>Hello All, </div>
<div><br>
</div>
<div>I have quickly reviewed the chapter edits and insertion of Steve Crocker's comments. The only comments I have relate to page 26 </div>
<div><span class="Apple-style-span" style="font-family: Verdana; font-size: 16px; "><span style=""><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:Calibri">Data accuracy – In 2009-10, ICANN commissioned a study on data accuracy, which was undertaken by the National Opinion Research Council of the University of Chicago (NORC) (the “NORC WHOIS Data Accuracy
Study 2009/10”).<span style="mso-spacerun:yes"> </span>The study found that only 23% of WHOIS records were
<a style="mso-comment-reference:SMR_1;mso-comment-date:
20120501T1804">fully accurate
</a></span><span class="MsoCommentReference"><span style="font-size: 8pt; font-family: 'Times New Roman'; "><a class="msocomanchor" id="_anchor_1" href="#_msocom_1" language="JavaScript" name="_msoanchor_1">[SMR1]</a><span style="mso-special-character:
comment"> </span></span></span><span style="font-family:Calibri">and
over 20% were completely inaccurate.<span style="mso-spacerun:yes"> </span><a style="mso-comment-reference:Sk_2;mso-comment-date:20120502T1213">The</a></span><span class="MsoCommentReference"><span lang="X-NONE" style="font-size: 8pt; font-family: 'Times New Roman'; "><a class="msocomanchor" id="_anchor_2" href="#_msocom_2" language="JavaScript" name="_msoanchor_2">[Sk2]</a><span style="mso-special-character:comment"> </span></span></span><span style="font-family:Calibri">
low level of accurate WHOIS data is unacceptable, and decreases consumer trust in the WHOIS, in the industry of which ICANN is a quasi-regulator, and therefore in ICANN itself.<span style="mso-spacerun:yes">
</span>The organisation’s priority in relation to WHOIS should be to improve WHOIS data accuracy and sustain improvement over time.<span style="mso-spacerun:yes">
</span>It should develop a methodology to measure overall accuracy, publish performance targets, and actively collaborate with registrars and registrants to improve data accuracy.</span></span></div>
<div>
<div style="mso-element:comment-list"><!--[if !supportAnnotations]-->
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<!--[endif]-->
<div style="mso-element:comment"><!--[if !supportAnnotations]-->
<div id="_com_1" class="msocomtxt" language="JavaScript"><!--[endif]--><span style="mso-comment-author:
"Seth M Reiss""><!--[if !supportAnnotations]--><a name="_msocom_1"></a><!--[endif]--></span>
<p class="MsoCommentText"><span class="MsoCommentReference"><span lang="X-NONE" style="font-size:8.0pt"><span style="mso-special-character:comment"> <!--[if !supportAnnotations]--><a href="#_msoanchor_1" class="msocomoff">[SMR1]</a><!--[endif]--></span></span></span><span lang="X-NONE">Crocker
asks for a definition here.<o:p></o:p></span></p>
<!--[if !supportAnnotations]--></div>
<!--[endif]--></div>
<div style="mso-element:comment"><!--[if !supportAnnotations]-->
<div id="_com_2" class="msocomtxt" language="JavaScript"><!--[endif]--><span style="mso-comment-author:
"Susan kawaguchi""><!--[if !supportAnnotations]--><a name="_msocom_2"></a><!--[endif]--></span>
<p class="MsoCommentText"><span class="MsoCommentReference"><span lang="X-NONE" style="font-size:8.0pt"><span style="mso-special-character:comment"> <!--[if !supportAnnotations]--><a href="#_msoanchor_2" class="msocomoff">[Sk2]</a><!--[endif]--></span></span></span><span lang="X-NONE">In
the corresponding recommendation we changed the terms to those defined in the NORC study.<span style="mso-spacerun:yes">
</span>Do we want to use that vocabulary here along with the definitions from the NORC study or leave this paragraph as it is.<span style="mso-spacerun:yes">
</span><o:p></o:p></span></p>
<p class="MsoCommentText"><b style="mso-bidi-font-weight:normal"><span lang="X-NONE">No Failure</span></b><span lang="X-NONE"> Met all three criteria fully – deliverable address, name linked to address, and registrant confrimed ownership and correctness of
all details during interview<o:p></o:p></span></p>
<p class="MsoCommentText"><span lang="X-NONE">Full failure – Failed on all criteria – undeliverable address and unlinkable, missing, or patently false name, unable to locate to interview<o:p></o:p></span></p>
<!--[if !supportAnnotations]--></div>
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<p class="MsoCommentText"><span lang="X-NONE">In the corresponding recommendation we changed the terms to those defined in the NORC study.<span style="mso-spacerun:yes">
</span>Do we want to use that vocabulary here along with the definitions from the NORC study or leave this paragraph as it is.<span style="mso-spacerun:yes">
</span><o:p></o:p></span></p>
<p class="MsoCommentText"><b style="mso-bidi-font-weight:normal"><span lang="X-NONE">No Failure</span></b><span lang="X-NONE"> Met all three criteria fully – deliverable address, name linked to address, and registrant confrimed ownership and correctness of
all details during interview<o:p></o:p></span></p>
<p class="MsoCommentText"><span lang="X-NONE"><b>Full failure</b> – Failed on all criteria – undeliverable address and unlinkable, missing, or patently false name, unable to locate to interview<o:p></o:p></span></p>
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</span></p>
<p class="MsoCommentText"><span lang="X-NONE">I have suggested a revision below in yellow. </span></p>
<p class="MsoCommentText"><span lang="X-NONE"><span class="Apple-style-span" style="font-family: Verdana; font-size: 16px; "><span><span><span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> </span></span></span><span style="font-family: Calibri; ">Data
accuracy – In 2009-10, ICANN commissioned a study on data accuracy, which was undertaken by the National Opinion Research Council of the University of Chicago (NORC) (the “NORC WHOIS Data Accuracy Study 2009/10”).<span> </span><span class="Apple-style-span" style="background-color: rgb(250, 255, 0);">The
study found that only 23% of WHOIS records met the study's criteria for No Failure</span></span><span class="MsoCommentReference"><span style="font-size: 8pt; font-family: 'Times New Roman'; "><span style="background-color: rgb(250, 255, 0);"> </span></span></span><span style="font-family: Calibri; "><span class="Apple-style-span" style="background-color: rgb(250, 255, 0);">and
over 20% were categorized as Full Failure.</span><span><span class="Apple-style-span" style="background-color: rgb(250, 255, 0);"> </span> </span><a>The</a></span><span class="MsoCommentReference"><span lang="X-NONE" style="font-size: 8pt; font-family: 'Times New Roman'; "><a class="msocomanchor" id="_anchor_2" href="#_msocom_2" language="JavaScript" name="_msoanchor_2" style="color: blue; text-decoration: underline; ">[</a></span></span><span style="font-family: Calibri; ">low
level of accurate WHOIS data is unacceptable, and decreases consumer trust in the WHOIS, in the industry of which ICANN is a quasi-regulator, and therefore in ICANN itself.<span> </span>The organisation’s priority in relation to WHOIS should be to improve
WHOIS data accuracy and sustain improvement over time.<span> </span>It should develop a methodology to measure overall accuracy, publish performance targets, and actively collaborate with registrars and registrants to improve data accuracy.</span></span></span></p>
<!--EndFragment--></div>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri"><br>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri">I am open to changing it to something similar to what I have suggested or leaving it as it since
the community knew, for the most part, what we were talking about. </font></font></div>
<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri"><br>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri">Susan Kawaguchi</font></font></div>
<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri">Domain Name Manager</font></font></div>
<div style="font-size: 14px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)"><font class="Apple-style-span" face="Calibri">Facebook Legal Dept.</font></font></div>
<div style="font-size: 14px; "><font class="Apple-style-span" face="Consolas"><br>
</font></div>
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<p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">
<span style="font-size: 10.5pt; font-family: Consolas; ">Phone - 650 485-6064</span></p>
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<div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<span style="font-weight:bold">From: </span>Seth M Reiss <<a href="mailto:seth.reiss@lex-ip.com">seth.reiss@lex-ip.com</a>><br>
<span style="font-weight:bold">Date: </span>Tue, 1 May 2012 19:46:12 -1000<br>
<span style="font-weight:bold">To: </span>'Alice Jansen' <<a href="mailto:alice.jansen@icann.org">alice.jansen@icann.org</a>>, <<a href="mailto:rt4-whois@icann.org">rt4-whois@icann.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [Rt4-whois] Agenda - call on 2 May - 06:00 UTC<br>
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Chapter edits (minimalist approach employed).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Seth<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">
<a href="mailto:rt4-whois-bounces@icann.org">rt4-whois-bounces@icann.org</a> [<a href="mailto:rt4-whois-bounces@icann.org">mailto:rt4-whois-bounces@icann.org</a>]
<b>On Behalf Of </b>Alice Jansen<br>
<b>Sent:</b> Monday, April 30, 2012 11:53 PM<br>
<b>To:</b> <a href="mailto:rt4-whois@icann.org">rt4-whois@icann.org</a><br>
<b>Subject:</b> [Rt4-whois] Agenda - call on 2 May - 06:00 UTC<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Dear Review Team Members,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">As you know, your next call is scheduled for Wednesday, 2 May at 06:00 UTC (time converter:</span><span class="apple-style-span"><b><u><span style="color: black; font-family: Calibri, sans-serif; "><a href="http://timeanddate.com/worldclock/fixedtime.html?msg=WHOIS+RT+-+2+May+-+06%3A00+UTC&iso=20120502T06&ah=1&am=30">http://timeanddate.com/worldclock/fixedtime.html?msg=WHOIS+RT+-+2+May+-+06%3A00+UTC&iso=20120502T06&ah=1&am=30</a></span></u></b></span><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Please find enclosed the agenda, also available at: </span><span class="apple-style-span"><b><span style="color: black; font-family: Calibri, sans-serif; "> </span></b></span><span class="apple-style-span"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><a href="https://community.icann.org/display/whoisreview/Call+30+-+2+May+2012">https://community.icann.org/display/whoisreview/Call+30+-+2+May+2012</a> </span></span><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Thanks,</span></span><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Kind regards</span></span><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Alice<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">-----------<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">Tomorrow's call will be our last as a review team, and our task is to sign off the final report. If you are unable to make the call, please indicate your
agreement or any comments on the executive summary and compliance chapter if you have not already done so.*<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">1. Executive summary<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Sign off general text<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Discuss outstanding proposals for amendments and reach conclusions<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- IDN recommendations - final text for approval.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">2. Compliance chapter<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Sign off general text<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">3. Full report (other chapters)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Report from Seth on edits (minimalist approach)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Sign off by RT<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">4. Steps to publication<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Clean up tracked changes and combine into single document (Alice)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Final check for sense (Alice, Emily, Kathy)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">- Review Appendices and add new material as referenced (table showing public comments, additional Compliance documents referenced in the new chapter), and
agree publication date for appendices (proposal - 11 May)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">5. AOB and vote of thanks for ICANN staff support.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">-------------<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 13.5pt; color: black; font-family: Calibri, sans-serif; ">* To date, received from Bill, Kathy, Peter and Susan.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Alice Jansen</span></b><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Organizational Reviews Manager<o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">6 Rond Point Schuman, Bt.5</span></i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">B-1040 Brussels</span></i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Belgium</span></i><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Direct dial: +32 2 234 78 64<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Mobile: +32 4 73 31 76 56<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Skype: alice_jansen<i>_</i>icann<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
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