[Ssr2-review] Action Required, Please Respond - Adobe Room Troubleshooting Meeting

MSSI Secretariat mssi-secretariat at icann.org
Wed Sep 20 19:25:52 UTC 2017


Hi Mr. Matogoro - good day, we would like to make sure the Adobe Room is fully operational for you before the next SSR2 call - did you receive the email previously sent below?  Please advise what day this week would work for you - this will be a meeting with Adobe Connect Support to resolve any and all AC Room issues - please advise - thank you!

Kind Regards, 
Yvette Guigneaux
(MSSI) Multistakeholder Strategy & Strategic Initiatives 
Projects & Operations Assistant.

ICANN – Internet Corporation for Assigned Names and Numbers
Email:  yvette.guigneaux at icann.org
Cell:  +1-310-460-8432
Skype:  yvette.guigneaux.icann
www.icann.org


-----Original Message-----
From: MSSI Secretariat 
Sent: Monday, September 18, 2017 3:50 PM
To: 'Matogoro Jabera' <jaberamatogoro at gmail.com>
Cc: Jennifer Bryce <jennifer.bryce at icann.org>; 'SSR2' <ssr2-review at icann.org>
Subject: Action Required, Please Respond - Adobe Room Troubleshooting Meeting

Hi Mr. Matogoro - Good day - Adobe Connect Support is able to meet at 17:00 UTC any day this week to address the Adobe Room issues that keep happening with frequency.  Does any particular day work better for you this week?  Please advise, thank you.

Kind Regards,
Yvette Guigneaux
(MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant.

ICANN – Internet Corporation for Assigned Names and Numbers
Email:  yvette.guigneaux at icann.org
Cell:  +1-310-460-8432
Skype:  yvette.guigneaux.icann
www.icann.org



-----Original Message-----
From: MSSI Secretariat
Sent: Saturday, September 16, 2017 10:21 AM
To: 'Matogoro Jabera' <jaberamatogoro at gmail.com>
Cc: Jennifer Bryce <jennifer.bryce at icann.org>; SSR2 <ssr2-review at icann.org>
Subject: RE: [Ext] Re: Action Required, Please Respond - Adobe Room Troubleshooting Meeting

Hi Mr. Matogoro -  

This is Yvette Guigneaux, the MSSI Secretariat on the SSR2 Review Team - the time you requested below works for ICANN Staff but Adobe Connect Support has not yet confirmed, and they are a vital component in obtaining a permanent solution.  Once I receive confirmation from Adobe Connect for the call, I will send out an invite immediately. Apologies for the delay. 

Thank you.

Kind Regards,
Yvette Guigneaux
(MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant.

ICANN – Internet Corporation for Assigned Names and Numbers
Email:  yvette.guigneaux at icann.org
Cell:  +1-310-460-8432
Skype:  yvette.guigneaux.icann
www.icann.org












-----Original Message-----
From: Matogoro Jabera [mailto:jaberamatogoro at gmail.com]
Sent: Thursday, September 14, 2017 8:22 AM
To: MSSI Secretariat <mssi-secretariat at icann.org>
Cc: Jennifer Bryce <jennifer.bryce at icann.org>; SSR2 <ssr2-review at icann.org>
Subject: [Ext] Re: Action Required, Please Respond - Adobe Room Troubleshooting Meeting

Dear Jennifer,

Friday does not work for me.

Will this call be scheduled on Monday, 18 at 1700 UTC.


Regards,
Matogoro

On 9/14/17, MSSI Secretariat <mssi-secretariat at icann.org> wrote:
> Hi Mr. Matogoro –
>
> Good day, I am not sure if you received the email message below sent 
> on Tuesday but we are attempting to schedule a troubleshooting AC Room 
> session with you, our I.T. Dept., and Adobe Connect Support to resolve 
> the Adobe Room issues you were having as quickly as possible.
> Unfortunately we have not received a response as of yet. Does the
> 15:30 UTC timeslot on Friday, 15 September work for you?
>
> Please advise, thank you.
>
> Kind Regards,
> Yvette Guigneaux
> (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & 
> Operations Assistant.
>
> ICANN – Internet Corporation for Assigned Names and Numbers
> Email:  yvette.guigneaux at icann.org
> Cell:  +1-310-460-8432
> Skype:  yvette.guigneaux.icann
> www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.
> icann.org_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v
> 7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jN
> ZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=aNeYGeQAYwPg3GY6n2GxvbQwf9P9Q
> vt3qBMDpMWGpqY&e= >
>
> [cid:image001.png at 01D32D22.99AFCE50]
>
>
> From: MSSI Secretariat
> Sent: Tuesday, September 12, 2017 4:08 PM
> To: 'Matogoro Jabera' <jaberamatogoro at gmail.com>; Jennifer Bryce 
> <jennifer.bryce at icann.org>
> Cc: SSR2 <ssr2-review at icann.org>
> Subject: RE: [Ssr2-review] Slides: Plenary 27
>
> Hi Mr. Matogoro –
>
> Per our Skype conversation today, we are working on setting up an 
> Adobe Room Troubleshooting meeting with yourself, I.T. and Adobe 
> Support so we can resolve the urgent Adobe Room issues.
>
> Originally, it was to be scheduled 20 minutes before the Tuesday SSR2 
> meeting – unfortunately, Adobe Connect Support is not available at 
> that time. As this matter is urgent to be addressed before the next 
> call, does
> 15:30 UTC on Friday, 15 September work for you instead?  Please advise 
> so we may schedule the meeting, thank you.
>
> Kind Regards,
> Yvette Guigneaux
> (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & 
> Operations Assistant.
>
> ICANN – Internet Corporation for Assigned Names and Numbers
> Email:  yvette.guigneaux at icann.org<mailto:yvette.guigneaux at icann.org>
> Cell:  +1-310-460-8432
> Skype:  yvette.guigneaux.icann
> www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.
> icann.org_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v
> 7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jN
> ZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=aNeYGeQAYwPg3GY6n2GxvbQwf9P9Q
> vt3qBMDpMWGpqY&e= >
>
> [cid:image001.png at 01D32D22.99AFCE50]
>
>
> From: 
> ssr2-review-bounces at icann.org<mailto:ssr2-review-bounces at icann.org>
> [mailto:ssr2-review-bounces at icann.org] On Behalf Of Matogoro Jabera
> Sent: Tuesday, September 12, 2017 2:15 PM
> To: Jennifer Bryce
> <jennifer.bryce at icann.org<mailto:jennifer.bryce at icann.org>>
> Cc: SSR2 <ssr2-review at icann.org<mailto:ssr2-review at icann.org>>
> Subject: Re: [Ssr2-review] Slides: Plenary 27
>
> Dear Jennifer,
> This is my fourth times facing technical challenge with Adobe Connect. 
> This requires an urgent action to resolve.
> Regards,
> Matogoro
>
> On Tue, Sep 12, 2017 at 2:01 PM, Jennifer Bryce 
> <jennifer.bryce at icann.org<mailto:jennifer.bryce at icann.org>> wrote:
> Hi all,
>
> The slides for today’s SSR2 plenary meeting (Tuesday 12 September,
> 21:00
> UTC) are attached.
>
> Jennifer
> --
> Jennifer Bryce
> Senior Reviews Coordinator
> Internet Corporation for Assigned Names and Numbers (ICANN)
>
> Email: jennifer.bryce at icann.org<mailto:jennifer.bryce at icann.org>
> Skype: jennifer.bryce.icann
> www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.
> icann.org&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v7
> j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jNZ
> KGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=rnfCEPX1SuO4BYKnKdIrHGIZXlT35Z
> zronuHvjL6A4c&e= >
>
> _______________________________________________
> Ssr2-review mailing list
> Ssr2-review at icann.org<mailto:Ssr2-review at icann.org>
> https://mm.icann.org/mailman/listinfo/ssr2-review
>
>
>
> --
> MATOGORO Jabhera
> Assistant Lecturer & Coordinator - Microsoft Innovation Center, 
> Tanzania College of Informatics and Virtual Education The University 
> of Dodoma 
> (www.udom.ac.tz<https://urldefense.proofpoint.com/v2/url?u=http-3A__ww
> w.udom.ac.tz&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=
> _v7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-
> jNZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=U0u-mGZ_EZbTfIfKE_2FaLOyGVD
> XWtH2TU2FtbQxAgM&e= >)
>


--
MATOGORO Jabhera
Assistant Lecturer & Coordinator - Microsoft Innovation Center, Tanzania College of Informatics and Virtual Education The University of Dodoma (www.udom.ac.tz)


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