[Ssr2-review] Adobe Connect issues

[Matogoro Jabera]

Dear Colleagues,

I faced challenges with dial-out where it cut out after few minutes. I
reported the same to Secretariat BUT was not helpful. We really need a
permanent solution, otherwise mentioning to the SSR2 RT that the problem is
out of scope to Vendor X or it might be a problem associated with Vendor Y
or Z it even complicate the matter to personally.

It does not even provide an alternative to investigate the issue!


Regards,
MATOGORO Jabhera
Assistant Lecturer
College of Informatics and Virtual Education
The University of Dodoma
P.O Box 490,
Dodoma.
Website: www.udom.ac.tz
*IEEE Membership ID: 93934185*


On Thu, Nov 15, 2018 at 10:04 PM Scott McCormick via Ssr2-review <
ssr2-review at icann.org> wrote:

> Hi Staff,
> As we seem to spend a lot of time dealing with adobe connect technical
> issues...  I've recently brought up with GNSO staff about these issues and
> announcements during our calls.  We don't have these issues on GNSO or
> Business Constituency calls.  They said something is not set up right, we
> should not be having these issues and to have you raise this up with the
> help desk to have it fixed.  Can you please escalate our issues and give
> updates on status?
>
> Thank you,
> -Scott
> *Scott McCormick*
> Security Compliance Manager
> mobile 443.691.2013
> smccormick at hackerone.com
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