<div>No, although I won’t argue my reasons. The more we explain, the more we put ourselves in a defensive position. I also have a severe aversion to work measurement slogans and acronyms. It goes back at least to TQM, the earliest that comes to mind, and has continued through SMART. I’m fairly certain it will go on when another consultant-driven fad supersedes SMART. <br><br>Don</div><div><br><div class="gmail_quote"><div>On Tue, Nov 7, 2017 at 2:34 PM Osterweil, Eric via Ssr2-review <<a href="mailto:ssr2-review@icann.org">ssr2-review@icann.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">







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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Yes<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black"><<a href="mailto:ssr2-review-bounces@icann.org" target="_blank">ssr2-review-bounces@icann.org</a>> on behalf of Norm Ritchie <<a href="mailto:norm@webcatcher.ca" target="_blank">norm@webcatcher.ca</a>><br>
<b>Date: </b>Tuesday, November 7, 2017 at 2:33 PM<br>
<b>To: </b>SSR2 <<a href="mailto:ssr2-review@icann.org" target="_blank">ssr2-review@icann.org</a>><br>
<b>Subject: </b>[EXTERNAL] Re: [Ssr2-review] Scope document - action needed<u></u><u></u></span></p>
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<p class="MsoNormal">Thanks for pulling the chain of discussion together. <u></u><u></u></p>
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<p class="MsoNormal">I believe we are dickering on minor points which do not materially affect the overall statement.<u></u><u></u></p>
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<p class="MsoNormal">In a word: Yes.<u></u><u></u></p>
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<p class="MsoNormal">… Norm<u></u><u></u></p>
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<p class="MsoNormal">On Nov 7, 2017, at 2:12 PM, Denise Michel <<a href="mailto:denisemichel@fb.com" target="_blank">denisemichel@fb.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Hi, All. <span class="m_8378016124857272350apple-converted-space"> </span><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Included below is the version all Team members were asked to review and indicate whether they can support – deadline today (by<span class="m_8378016124857272350apple-converted-space"> </span><u>11:30 PM Tuesday,
 UTC</u>).   It includes some edits since we left our last Team meeting in Abu Dhabi, but the focus and substance remains the same. I think we are very close.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><u><span style="font-size:12.0pt">Please send a yes or no on this draft by the deadline</span></u><span style="font-size:12.0pt">.  Let us know if you need more time, or would like to discuss.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">We’re moving this to the email thread as we’re trying to get closure/agreement on one version of the document (not a changing google doc).<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Attached is Geoff Huston’s preferred draft.  <u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">As I noted, we hope to achieve full agreement. Absent that, we continue to operate by consensus and the Scope document will be delivered to the SO & AC chairs this week.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Thanks.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Denise<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Denise Michel<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Domain Name System Strategy & Management<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Facebook, Inc.<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><u><a href="mailto:denisemichel@fb.com" target="_blank"><span style="color:#954f72">denisemichel@fb.com</span></a></u> <span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.5pt;font-family:"Arial",sans-serif">Dear SO/AC Chairs;</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.5pt;font-family:"Arial",sans-serif">Please find enclosed a description of the SSR2 Review Team’s perspective of the scope of this review. As requested, the SSR2 is completing the requested item to “[</span><span style="font-size:16.0pt;font-family:"Times",serif">resolve]
 the issues identified and discussed before and during ICANN60 related to scope.”</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.5pt;font-family:"Arial",sans-serif">We hope this meets your requirements regarding the Review Team’s perspective on the scope of this review. The current Terms of Reference for SSR2’s efforts up to the point of this pause in our actions,
 including a detailed view of the scope of the review, can be found<span class="m_8378016124857272350apple-converted-space"> </span><span style="color:#103cc0">here</span>. Additional information on SSR2 activities, including the work plan can be found on the Review Team’s<span class="m_8378016124857272350apple-converted-space"> </span><span style="color:#103cc0">wiki</span>.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.5pt;font-family:"Arial",sans-serif">Please let us know if you require anything further. Regards,</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.5pt;font-family:"Arial",sans-serif">The Second Security, Stability, and Resiliency of the DNS Review Team (SSR2)</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:16.0pt;font-family:"Times",serif">............</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#535353">Scope</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif">The Security, Stability and Resiliency of the DNS Review Team (SSR2 or Review Team) has operated and conducted its work according to its adopted scope (detailed in its<span class="m_8378016124857272350apple-converted-space"> </span><span style="color:#103cc0">Terms
 of Reference<span class="m_8378016124857272350apple-converted-space"> </span></span>document), which was adopted by consensus of the Review Team on 4 May 2017.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif">We would like to offer an overview on the overarching tenets that were adopted and that guided the development of the scope of this review that we hope will be helpful to the SO and AC chairs in
 considering the parameters associated with resuming this effort:<span class="m_8378016124857272350apple-converted-space"> </span></span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif">Breadth vs. Depth: In such a review, we believe that it is, in general, more helpful to look at breadth and the broader aspects of security, stability and resiliency rather than dive into depth in
 just a small number of issues. We believe this approach will lend itself to more informed conclusions that can be contextualized.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif">Capability vs. Behaviors: We believe that it is more helpful in the context of this review to look at the capability of ICANN to manage issues related to security, stability and resiliency rather
 than being overly prescriptive as to how ICANN should respond to particular circumstances that have arisen in the past or may arise in the future.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-right:0in;margin-bottom:12.0pt;margin-left:.5in;line-height:17.0pt;background:white">
<span style="font-size:14.0pt;font-family:"Arial",sans-serif">Perspective vs. Prescription: We believe that it is more helpful to review aspects of institutional awareness and capability with respect to topics related to security, stability, and resiliency,
 rather than provide a detailed prescription of the appropriate responses to be used in particular cases.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<span style="font-size:14.0pt;font-family:"Arial",sans-serif">Mindful of the Board’s and Staff’s advice regarding the need for implementable recommendations, the Review Team will strive to provide recommendations that are specific, measurable, attainable, realistic,
 and timely (SMART). Where appropriate, this may require precision, depth or specific examples for recommendations to be actionable by ICANN Org following the review.</span><span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:12.0pt">From:<span class="m_8378016124857272350apple-converted-space"> </span></span></b><span style="font-size:12.0pt">Denise Michel <<a href="mailto:denisemichel@fb.com" target="_blank"><span style="color:#954f72">denisemichel@fb.com</span></a>><br>
<b>Date:<span class="m_8378016124857272350apple-converted-space"> </span></b>Monday, November 6, 2017 at 3:46 PM<br>
<b>To:<span class="m_8378016124857272350apple-converted-space"> </span></b>SSR2 <<a href="mailto:ssr2-review@icann.org" target="_blank"><span style="color:#954f72">ssr2-review@icann.org</span></a>><br>
<b>Subject:<span class="m_8378016124857272350apple-converted-space"> </span></b>Scope document - action needed<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Hi, Team.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Thank you for your edits and comments.  Please take a look at the draft Scope document on google, and share your final thoughts before 23:30 am UTC Tuesday, 7 Nov.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">It seems like we’re close to full agreement but there are a few outstanding items.<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Best,<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt">Denise<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Denise Michel<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Domain Name System Strategy & Management<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white">Facebook, Inc.<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><u><a href="mailto:denisemichel@fb.com" target="_blank"><span style="color:#954f72">denisemichel@fb.com</span></a></u> <span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal"><Scope of the Review Draft - Geoff Huston edits.pdf><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;background:white">_______________________________________________</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
<span style="background:white">Ssr2-review mailing list</span><br>
</span><a href="mailto:Ssr2-review@icann.org" target="_blank"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954f72;background:white">Ssr2-review@icann.org</span></a><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><a href="https://mm.icann.org/mailman/listinfo/ssr2-review" target="_blank"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954f72;background:white">https://mm.icann.org/mailman/listinfo/ssr2-review</span></a><u></u><u></u></p>
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_______________________________________________<br>
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