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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Laurin, Norm, Denise and KC,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">See below for answers to questions in the DNS SSR workstream. There are no remaining questions in this topic. The complete list of questions and answers can be viewed here: <a href="https://docs.google.com/document/d/14eJwDGP-LvS9ltTmZoh1i19Fi0_pB2nJ4JYMsS7lsco/edit?usp=sharing">https://docs.google.com/document/d/14eJwDGP-LvS9ltTmZoh1i19Fi0_pB2nJ4JYMsS7lsco/edit?usp=sharing</a>.
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Review Team volunteers: <span style="background:yellow;mso-highlight:yellow">
Laurin, Norm, Denise, KC</span> </span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Workstream: DNS SSR </span>
</b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Topic: Leadership: Give ICANN compliance a “big stick” to lead abuse remediation initiatives and take action
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q: Please provide a list of when ICANN used compliance procedures to address SSR issues in contracted parties?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">A: ICANN Contractual Compliance uses the ICANN Contractual Compliance Approach and Process to process third party complaints and conduct proactive monitoring and audits related to registrar and registry operator
security, stability and resiliency issues, including those related to DNS abuse, WHOIS accuracy, WHOIS service and format issues, data escrow, other critical registry technical functions and reserved names and names collision occurrence management. Information
and metrics regarding these activities can be found on the ICANN Contractual Compliance pages of icann.org.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q: What are the procedures around compliance enforcement, can you point us towards your procedures and approach?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">A: Information on the ICANN Contractual Compliance Approach and Process, including enforcement (or formal resolution) is at
<a href="https://www.icann.org/resources/pages/approach-processes-2012-02-25-en">
https://www.icann.org/resources/pages/approach-processes-2012-02-25-en</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">Jennifer Bryce</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">Senior Reviews Coordinator </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">Internet Corporation for Assigned Names and Numbers (ICANN)</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">Email: jennifer.bryce@icann.org</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">Skype: jennifer.bryce.icann</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Source Sans Pro";color:#595959">www.icann.org</span><o:p></o:p></p>
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