[technology taskforce] Summary of TTF call on August 12 2013 to test BlueJeans conferencing solution

[Olivier MJ Crepin-Leblond]

Dear Dev,

thank you very much for this comprehensive and excellent review.
Will this be collated, along with all other product reviews, on a WIKI
page that we can all access easily to look/compare? Perhaps also in a
master table showing all products & a tick depending on what feature
they have?
Kind regards,

Olivier

On 12/08/2013 22:34, Dev Anand Teelucksingh wrote:
> The technology task force working group had a conference call on
> Monday 12 August 2013 at 15:00 UTC to test the BlueJeans conferencing
> solution.
>
> TTF Persons on the call : Dev Anand Teelucksingh, Glenn Mcknight,
> Yaovi Athooun, Gordon Chillcot, Bill Thanis
> >From Staff: Gisella Gruber
>
> Some of the notes/points from the meeting
>
> - DAT, GM, YA and GG had webcams and connected with video and audio in
> their browser.
>  YA had problems with Firefox, but got it working in Internet Explorer
> ; but GC and BT had to use the audio only as they couldn't get video
> working.
>  GC mentioned no Linux support and there is no Android browser
> support. (apparently the workaround for Android according to
> http://bluejeans.com/mobile was to use third party apps like Skype,
> Google chat)
> - As persons talked, the focus switched automatically to the speaker
> talking so others can see who is talking.
> - No group text chat.
> - No speaker's queue. No way to raise hands other than raising a hand
> in camera or by speaking up for those on audio.
> - There is no pod/window to show an agenda or to show a document,
> presentation, etc, unless someone shares their desktop. GC shared his
> screen (Windows desktop) and it worked although there was a lag,
> indication that the persons sharing and being in the conference at the
> same time would require a lot of bandwidth.
> - Although the novelty of seeing each other was nice, there were audio
> issues (mostly echo, and at times garbled audio). This implies that
> there would be a lot of end user issue troubleshooting based on end
> users' equipment and bandwidth.
> - No way to record the call.
> - Given the ability of BlueJeans to focus on the active speaker when
> talking, using the Adigo bridge and disabling audio for the BlueJeans
> connection would be
> counter-intutive and would then require someone to manually put the
> focus on a video speaker.
> There would also be a lot of echo for persons on BlueJeans and the
> Adigo bridge at the same time which would be disruptive, especially if
> they join mid call.
> - Having the Adigo bridge to carry out interpretation would be impractical.
> - Moderators can mute audio and hide video of participants and
> disconnect them from the call, if needed.
> - While this may be good for a few persons wanting to see and talk to
> each other, it would be difficult to see how this would scale with
> more users, especially without a speakers queue. BlueJeans supports up
> to 25 persons.
>
> Meeting concluded at 15:42 UTC
>
> - Not tested, but BlueJeans offers video sharing where a video could
> be shown to participants for others to see. See
> http://bluejeans.com/video-sharing
>
> A BlueJeans representative called me directly after the call said text
> chat and ability to record meetings are features to be implemented
> possibly by year end.
>
>
> Other TTF members on this call, do add (or correct!) any of the
> observations noted.
>
> Kind Regards,
>
> Dev Anand Teelucksingh
> _______________________________________________
> ttf mailing list
> ttf at atlarge-lists.icann.org
> https://mm.icann.org/mailman/listinfo/ttf
>

-- 
Olivier MJ Crépin-Leblond, PhD
http://www.gih.com/ocl.html