[technology taskforce] Queries/Inputs from the At-Large Technology Taskforce (TTF) to ICANN IT staff

Josh Baulch josh.baulch at icann.org
Mon Mar 24 04:45:00 UTC 2014

Thank you for the feedback.  I have provided my feedback below in red.

Thank you!
- - 

Josh Baulch

Meetings Technical Services


Telephone Direct: +1 310-578-8938

Cell Phone: +1 509-312-9711

From:  Dev Anand Teelucksingh <admin at ttcsweb.org>
Date:  Thursday, March 20, 2014 at 5:20 AM
To:  David Closson <david.closson at icann.org>, Josh Baulch
<josh.baulch at icann.org>, ICANN At-Large Staff <staff at atlarge.icann.org>,
Reed Quinn <reed.quinn at icann.org>
Cc:  Gordon Chillcott <gordontc at look.ca>, Bill Thanis <qwerty172 at gmail.com>,
"ttf at atlarge-lists.icann.org" <ttf at atlarge-lists.icann.org>
Subject:  Queries/Inputs from the At-Large Technology Taskforce (TTF) to
ICANN IT staff

Dear David, Josh, Reed

Seems we are about to start another ICANN meeting in Singapore just when
Buenos Aires was just ending! ;-) As TTF chair, I hope to have a chance to
talk with you in person about the following 5 items if any of you will be in
Singapore, but of course you can reply to this email.

I've cced the public TTF list at ttf at atlarge-lists.icann.org to keep the
rest of the TTF in the loop

1) status of translation of LACRALO email lists

Any progress since our discussions in early January 2014? It would be
desirable to see some progress on this before the ICANN 50th meeting.

2) looking at suitable Adobe Connect plugins

The TTF tested the direct dialout plugin installed in the TTF AC room and
whilst persons from North America and Europe (specifically Canada, France)
were able to use the plugin to have the AC room dial them, I (living in
Trinidad and Tobago with a +1-868-6XX-XXXX number) was unable to have the AC
room dial to me, giving me an error has occurred. No amount of permutations
of the phone number (using "+1-868-6.." , "18686...") seemed to work.

I appreciate the feedback on this, I had not heard this concern directly, so
I will investigate with PGI.  In the future when you have these problems,
let me know directly and right away.  I am happy to resolve them with PGI.

However, in thinking about this feature, there are some disadvantages
- this wouldn't work for persons requesting dialouts to a hotel or office
with a PBX where a receptionist operator answers.
- this plugin uses a different bridge from Adigo, how would recording
(incorporating audio from the AC room, Adigo and this phone bridge) be done?
- this wouldn't be helpful for At-Large calls with interpretation since the
person being dialled can't join a Adigo channel

Good questions ­ We quickly discovered the issue about the hotel/PBX, and
will now have available operators (live people can only handle these types
of calls).  These calls would be arranged just like the adigo calls.

This feature would be in place of adigo, you would not use 2 conference
bridges.  This is purely for the purposes of adding the ³view" of all
callers within the adobe connect room, whether they visually are logged into
adobe connect or not.  This allows the chair to know everyone on the call
without having to ask.  This also allows hosts to increase/decrease volume
on callers or mute callers from within the adobe connect, thus having less
interruptions in a meeting telling people to mute their phones etc.
Recording would be conducted just like a standard call.   (in this case it
would be *22)  I have attached the key commands for the Host that they could
use on their handset, or most features are available from within adobe
connect as well.    I am happy to provide a overview an the features
available with this feature test.

However the TTF on its calls have identified two plugins for Adobe Connect
that could be of use for At-Large and we would like for these plugins to be
installed for our testing after the Singapore meeting

* Stage Lights - Stage Lights is a timer that helps keep presenters on time.

* SurveyMaker for Adobe Connect - Surveys and polls with eleven question
types, built-in reporting, CSV downloads and much more. A demo is available

Whilst we won't be able to test this, this plugin might be useful for ICANN
F2F meetings that use Real Time Scribing:

You are able to download this plugins yourself, and share them just like you
would a PPT or PDF.  Once it opens up, the application is available in your
adobe connect session.  Again I am happy to walk you through this process.

3) Troubleshooting connecting to Adobe Connect rooms using Linux,

Whilst I've started contacting persons who reported issues in using Linux to
connect to Adobe Connect, I've haven't been keeping up with collating the
required information, Gordon Chillcott and Bill Thanis from the TTF (cced in
this email for reference) are regular Linux users and would be better able
to talk the talk re: desktop Linux in getting the necessary information for
you and to document the problems and colloborate with you on

Yes, we have seen the issues with linux users and Adobe Connect.  It is a
browser/flash issue, but we have to yet determine and get to the root of the
issue.  Some users report no issues and others it does not work at all.
Please continue to work with us, and communicate the issues.

4) wiki translate plugins,

I've pointed out that the Bing translate plugin works slightly better on iOS
whereas the Google Translate plugin failed to work at all. Feedback on how
the wiki translate plugins will work on Android OS will be done soon. Also,
feedback on the quality of the machine translation will be sought from
At-Large and to be done after the Singapore meeting.

5) separate Confluence wiki installation

Although some proposed layouts for How At-Large Content can be organised,
ultimately a separate Confluence wiki install needs to be arranged to test
more detailed organisational ideas and possibly other themes and wiki
plugins so as to not disrupt the existing At-Large wiki.
A test wiki installation that's invisible to search engines with accounts
for 5 users which should be more than sufficient to allow testing by the

Kind Regards,

Dev Anand Teelucksingh
TTF chair


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