[technology taskforce] Techcrunch: Slack announces it’s building voice and video chat

Chris Gift chris.gift at icann.org
Wed Mar 2 18:45:25 UTC 2016


For the use cases you list Slack is far better. So if you guys are using chat a lot then we should definitely trial Slack — but do you used Skype calls for your group chats as well or only texting? If it’s the former we may have to wait for Slack to add voice/video.

I’m more than happy to show everyone how ICANN IT and Product Management staff use Slack for our collaboration.

Chris Gift

M +31.06.2787.6232
Twitter @cgift

On 3/2/16, 19:35, "Dev Anand Teelucksingh" <devtee at gmail.com> wrote:

>Thanks Chris. I think the TTF would like to trial discourse.org . I've
>heard about it before but no direct experience and I see that its
>feature set is growing after its 3 years of existence.
>Re: Slack, At-Large uses Skype group chats a LOT. The disadvantages of
>Skype are that
>- Skype group chats aren't discoverable outside of those in the Skype
>group chat (similiar to Slack) - although, Skype now allows persons to
>join a Skype chat without needing a Skype client.
>- messages aren't saved. If you switch to a new desktop or mobile
>device, you lose access to all of your past conversations and chats
>over the years and the loss of knowledge and history is significant.
>Slack having a centralised (and searchable!) archive of past messages
>is much better in that regard.
>- you can't search across all Skype chats, if you recall there was a
>URL you posted to someone last year, you have to remember in which
>Skype chat you saw the URL. And if you've switched to a new Skype
>logged in account , you've lost access to those conversations.
>So from those perspectives, using Slack for group chat to replace
>Skype seems better. It is indeed a challenge to get buyin of any new
>approach or technology.
>Dev Anand
>On Wed, Mar 2, 2016 at 11:15 AM, Chris Gift <chris.gift at icann.org> wrote:
>> Slack remains my favorite team collaboration and communications tool it’s fantastic at many things. But I remain skeptical on its applicability to the multistakeholder model for a few reasons.
>> First, it’s a synchronous communication model and the community, due to timezones, work schedules, etc., work asynchronously. Second, as most synchronous models, the medium is conducive to short messages, sometimes with attachments and/or links. It’s not good at lengthy, thoughtful discussions. And third, is that it’s not open and transparent. I really have no idea how we could let people inspect the discussions happening within Slack. And as for archiving offline somewhere, again, I have no idea how that would work. Note that they have a robust API we could work with to resolve some of these issues.
>> Having said all the above, it is a tool we should continue to keep an eye, and perhaps even experiment with once they get voice and video.
>> Of all the tools I’ve looked at over the past few years, the one I remain convinced is a good fit for the ICANN community is discourse.org. It’s a modern replacement for the forum with many features that overlap with listservs. I tried deploying this twice, once with 1Net — remember that??? :) — and once with one of the IANA transition groups. Both times community members resisted and asked us to revert to a standard listerv. Which we of course did.
>> Chris Gift
>> M +31.06.2787.6232
>> Twitter @cgift
>> On 3/1/16, 23:43, "ttf-bounces at atlarge-lists.icann.org on behalf of Dev Anand Teelucksingh" <ttf-bounces at atlarge-lists.icann.org on behalf of devtee at gmail.com> wrote:
>>>Via www.techcrunch.com/2016/03/01/slack-roadmap/
>>>"Slack laid out its plan to stay ahead of its workplace chat
>>>competitors today with new products for its 2.3 million daily active
>>>users, up from 2 million in December. The big changes will center
>>>around message enhancements, greater Usability, and voice and video
>>>That last one is huge. You’ll soon be able to switch directly into a
>>>voice or video chat inside of Slack. This could strike a heavy blow to
>>>Skype, Google Hangouts and other multi-media collaboration tools.
>>>Slack says it will begin testing these features very soon."
>>>Dev Anand
>>>ttf mailing list
>>>ttf at atlarge-lists.icann.org
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