[technology taskforce] At-Large use of Group Chat applications - what's your take?

[Chris Gift]

Dev

Thanks for this. It’s great stuff. I would also look at visibility, archiving, and data access – all core to our transparency and accountability mandates.

Chris Gift

On 3/9/17, 6:45 AM, "ttf-bounces at atlarge-lists.icann.org on behalf of Dev Anand Teelucksingh" <ttf-bounces at atlarge-lists.icann.org on behalf of devtee at gmail.com> wrote:

    ;-) which is what happens when I try to have too many drafts onscreen.
    
    As I was saying, I do need feedback on what this group wants regarding
    group chat applications
    
    Some of my thoughts
    
    - we use Skype for At-Large chat
    However there are disadvantages of using Skype
    - chat history is not preserved - a lot of At-Large discussions over
    the years have already been lost as persons upgrade their machines
    - conversations on various topics happens in one group so as multiple
    persons chime in at different times, potential conversations/insights
    on a particular topic/issue are lost in the one stream.
    - no ability to search messages across all skype groups - one has to
    remember what skype group a potential message was in to find it
    
    QUESTION : Any other disadvantages to note?
    
    - there are a myriad of group chat applications - Slack, Hipchat,
    Rocket.chat, Mattermost
    
    - all share common features
         - creating public rooms or channels for groups and/or topics
         - creating private groups not visible to persons outside of such groups
         - mobile apps to get push notifications and to respond to
    messages via mobile more effectively
         - ability to search across all channels and rooms
         - can be administered by staff to create/archive/delete rooms/channels
          - staff/admins have more control to add/remove/invite persons
         - allows for extensions/integrations so that different services
    can be integrated (eg Twitter notifications to a channel, email to a
    channel)
    
    QUESTION: Any other core features to note?
    
    Based on these core features, Group chat offers significant benefits than Skype
    - potential for At-large community members to be added by Staff and
    added to channels of their interest
    - potential to reduce email overload
    - ability to find messages and conversations when they have time and
    new found interest to learn/participate more
    
    QUESTION: Any other core benefits?
    
    QUESTION - Are there any specific feature that makes a specific group
    chat stand out in terms of which one should be picked?
    
    QUESTION - What do we want to recommend for ALAC/ICANN as next steps?
    
    Looking forward to comments
    
    Dev Anand
    
    
    
    
    
    
    
    
    On Thu, Mar 9, 2017 at 10:02 AM, Dev Anand Teelucksingh
    <devtee at gmail.com> wrote:
    > Dear All,
    >
    > Here's the slides for the TTF session at ICANN58
    > https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_presentation_d_1uAxM-5Fi9hUBV2ZtqsGe3nKk8C0CDkJDDrtUfLV8XjOwE_edit-3Fusp-3Dsharing&d=DwICAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=zS0x8pK8z0FnanGSXbXvoRVfpJzE1Xmo0ZZP9Gl3-rw&m=gFod0ez7zYcG_fvtwhex4-dIzXSyKaKPlrG2TPx7ij8&s=L3HxyXbLbVub6rdDAJkf8TTemqvxJRv8GSSluEytMYE&e= 
    > (editing link, no Google login required)
    >
    > Still have work on Policy tracking and how At-Large should use group
    > chat applications
    >
    > Whilst I put together the policy tracking slides, I do need feedback
    > on what this group wants
    > regarding group chat applications
    >
    > Some of my thoughts
    >
    > - there are a myriad of group chat applications - Slack, Hipchat,
    > Rocket.chat, Mattermost
    > - all share common features
    >      - creating public rooms or channels for groups and/or topics
    >      - creating private groups not visible to persons outside of such groups
    >      -
    >
    >
    > - Group chat applications have signf
    >
    > Re: Group chat applications,
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