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--></style></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>All,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>Per today’s call, please see the attached extract of our contract with Connect Solutions (our vendor for Adobe Connect). It includes the sections for SLA and Termination.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>Regards,<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.5pt;color:#7F7F7F'>Mark Segall</span><span style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;color:gray'>Director, Community Collaboration Services<br></span><span style='font-size:11.0pt;color:black'><a href="http://www.icann.org/">ICANN</a> </span><span style='font-size:11.5pt;color:gray'>|</span><span style='font-size:11.0pt;color:black'> </span><span style='font-size:11.0pt;color:gray'>(o) 310.578.8680 | (m) 310.699.4574</span><span style='font-size:11.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>