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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Greetings, <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I noticed there may be a discrepancy for the time zone America/ Santiago. As mentioned in the document NEWS “Also, call the period from 2014-09-07 through 2016-05-14 daylight saving time instead of standard time, as that seems more appropriate now.” I believe is an incorrect statement as the link provided on the southamerica document provides these two links <a href="http://www.diariooficial.interior.gob.cl/versiones-anteriores/do/20160318/">http://www.diariooficial.interior.gob.cl/versiones-anteriores/do/20160318/</a> and <a href="http://www.leychile.cl/Navegar?idNorma=1088502">http://www.leychile.cl/Navegar?idNorma=1088502</a> which states that “<span lang=EN>as amended by Presidential Decree Nº106, 2015, both the Ministry of the Interior and Public Security, <u>will be extended, as regards the year 2016, until 24 pm the second Saturday of May</u>. Also, starting from the 24 hours of the second Saturday in August 2016 and until 24 pm the second Saturday in May 2017, the official time will advance in 60 minutes” <b>Meaning daylight savings is not active until August 2016.</b></span><o:p></o:p></p><p class=MsoNormal><span lang=EN><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN>Thank you, </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.oracle.com/" target="_blank"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none'><img border=0 width=114 height=26 id="Picture_x0020_1" src="cid:image001.jpg@01D1AB95.18241630" alt=Oracle></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'><br></span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#666666'>Gretchen Gottsacker | BDE Support – BDE Engineer – Special Forces<br></span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:red'>Oracle</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#666666'> +1.800.806.6592<br>Oracle Service Cloud Support - USA - </span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#767171'>45.6778° N, 111.0472° W</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#666666'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=674 style='width:505.5pt'><tr><td width=44 valign=top style='width:33.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal><a href="http://www.oracle.com/commitment" target="_blank"><span style='color:blue;text-decoration:none'><img border=0 width=44 height=28 id="Picture_x0020_2" src="cid:image002.jpg@01D1AB95.18241630" alt="Green Oracle"></span></a><o:p></o:p></p></td><td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:#4B7D42'>Oracle is committed to developing practices and products that help protect the environment.</span><o:p></o:p></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>