[UA-discuss] Some universal acceptance problems last 15+ years...

Tue Oct 4 15:49:44 UTC 2016

Dusan, others,

Thanks for the kind words. Remember though (in the American context, at
least) that pioneers get arrows in the back!

There are several real problems – including getting bosses to understand
the economic value of getting acceptance right, programmers to understand
that doing it the right way is not any more difficult or any more work than
the way they do it now. Other problems to solve include putting together a
repertoire of good practices, reusable code libraries, and finding uses for
applications such as EAI, IDN labels, etc.

-Ram

*From:* Dusan Stojicevic [mailto:dusan at dukes.in.rs]
*Sent:* Tuesday, October 4, 2016 8:50 AM
*To:* 'Richard Merdinger'; 'Ram Mohan'; 'Kurt Pritz'
*Cc:* 'ua-discuss'
*Subject:* RE: [UA-discuss] Some universal acceptance problems last 15+
years...

Dear all,

By following discussion, I get the feeling that we need to find the way
from the boss to programmer, or how to move boss to solve this issue.

In my opinion, the only way to get boss’s reaction is to explain to him
that he’s losing money.

When he realize that clients are going to some competitive service, he will
make the budget for programmer.

The real problem is that users are not stubborn in using IDN or NewG email
addresses, and after service gives them error message, they switch to
alternative, regular mail.

We all do that, it’s in our BIOS, our nature. So, there is no money lost
and no problem for the boss. Few stubborn users, who cares.

IDN (and NewGs for now) are like opera music. It’s not mainstream, it means
culture, few of them are listening and enjoying opera, but mainstream is
somewhere else.

No, my conclusion is not that we need Kim Kardashian to promote IDNs and
NewGs. J We need to change the user system of logic, by covering all issues
that we possibly can, talking with big developers to adapt their systems
(Microsoft, Apple, Yahoo, Google, Yandex…) and to create environment of
“POSSIBLE”. After that, users will adapt their habbits to new environment.
It’s evolution. F.E. / For IDNs, it’s very logical to have right moves
(besides big guys) in big countries where English alphabet is native
(China, India, Russia). NewGs are going stronger in number of domain names,
so the problems there are becoming global problem and users are changing
habbits each day.

@Ram first I like to thank You as one of the pioneers in non 2/3 character
TLDs, and to tell You that I will be happy if this problem can be solved in
next 15 years. But I doubt, and the fight that You started, will be here
for a very long time in the future J

Cheers,

Dusan

*From:* ua-discuss-bounces at icann.org [mailto:ua-discuss-bounces at icann.org
<ua-discuss-bounces at icann.org>] *On Behalf Of *Richard Merdinger
*Sent:* Thursday, September 29, 2016 6:48 PM
*To:* Ram Mohan <rmohan at afilias.info>; Kurt Pritz <kurt at kjpritz.com>
*Cc:* ua-discuss <UA-discuss at icann.org>
*Subject:* Re: [UA-discuss] Some universal acceptance problems last 15+
years...

As we look at outreach and efforts to accept issue reports and loop-close
on reported issues, it will be extremely useful to include links to
materials that will enable bosses to send to their engineering teams
saying…hey, do it like this.

--Rich

*From: *<ua-discuss-bounces at icann.org> on behalf of Ram Mohan <
rmohan at afilias.info>
*Date: *Thursday, September 29, 2016 at 3:03 AM
*To: *Kurt Pritz <kurt at kjpritz.com>
*Cc: *ua-discuss <UA-discuss at icann.org>
*Subject: *Re: [UA-discuss] Some universal acceptance problems last 15+
years...

I blame it on the culture, and on the humans who enable it. Agree that it's
not *just* the programmer's fault, although in your example below, he must
have been semi sedated to write code that catches a non 3/4 character tld,
and then pop up an error message; so inefficient :)

It's literally no extra work to change a regular expression match in code.
It's a kind of laziness combined with apathy that drives this.

Some developers depend on a dns lookup to determine a valid tld, while
others lookup a static list. Poor programming choices, much heartbreak lies
in those directions, too.

Ram

On Sep 29, 2016 2:51 PM, "Kurt Pritz" <kurt at kjpritz.com> wrote:

Ram:

I wouldn't necessarily blame it on the programmer:

Boss: Hello young man. We have a bit of a problem to solve. Some of our web
site users are mis-typing their email addresses. When different government
departments need to get hold of them to correct an error on a form they
submitted, we cannot. These government departments want us to do a check on
their email addresses to at least make sure they are the right format and
allowable content.

Programmer: Sure thing. What's our budget for this?

Boss: Zero.

So, semi-smart solution for no budget.

Kurt

________________

Kurt Pritz

kurt at kjpritz.com

+1.310.400.4184

Skype: kjpritz

On Sep 29, 2016, at 12:32 PM, "Jiankang Yao" <yaojk at cnnic.cn> wrote:

Dear Ram,

   I think that you can be titled as UA pioneer.

 Another 15+ years are needed for UA work.

------------------------------

Jiankang Yao

*From:* Ram Mohan <rmohan at afilias.info>

*Date:* 2016-09-29 01:50

*To:* UA-discuss <UA-discuss at icann.org>

*Subject:* [UA-discuss] Some universal acceptance problems last 15+ years...

On Sep 12, 2001, I helped launch the first non 2/3 character TLD, .INFO.
Many of you have heard about how we struggled to get applications,
browsers, web forms and email systems to recognize the world’s first
four-character TLD as a legitimate extension, including my creation of the
Office of the CTO (in a 3 person startup) to get large companies to return
my calls.

Well, 15+ years later, today I was on the website of the Pennsylvania state
government, and filled in my email address (ending in .INFO). I hit submit,
and here is the prompt that came up. I hit OK, and the site accepted my
email and I moved forward with my tasks, but it’s galling that some
programmer _*recently*_ decided that a non 2/3 character TLD based email
address merited a warning message.

<image001(09-29-10-27-48).png>

Goes to show how long bad habits persist. Also goes to show why the UASG’s
work is important.

-Ram

------------------------------------------------------------------------------

Ram Mohan

Executive Vice President & CTO

Afilias |Ireland|Canada|USA|India|China

o: +1.215.706.5700 x103; m: +1.215.431.0958; f: +1.215.706.5701

Skype:gliderpilot30 |@rmohan123|www.linkedin.com/in/rmohan
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