[UA-discuss] Update Statistics on UASG Call Loggins and Resolution

[Mark Svancarek (CELA)]

This is excellent progress.  The No Response rate is still quite high but everything is finally moving in the right direction.

From: UA-discuss <ua-discuss-bounces at icann.org> On Behalf Of Don Hollander
Sent: Monday, August 20, 2018 03:59
To: ua-discuss at icann.org
Subject: [UA-discuss] Update Statistics on UASG Call Loggins and Resolution

Please find attached the latest report on UA Call Logging Issues and their resolution

ICANN's Global Support Centre receives issues logged at https://uasg.tech/global-support-centre/<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuasg.tech%2Fglobal-support-centre%2F&data=02%7C01%7Cmarksv%40microsoft.com%7Cb7472e3034a943cec40608d6068bee21%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636703596410270450&sdata=kUiM6M64evbpwfkbGLlJ%2BJBMzztmQMzRRo1EIOVDCLs%3D&reserved=0> and work to resolve them.

We're now beginning to see better resolutions rates from a variety of websites.  Not huge yet, but there seems to be greater action by website owners.

Thanks very much to Seda and her colleauges.

Don




Don Hollander
Secretary General - UASG
Skype: Don_Hollander

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